Navigating via MRA Navigation...

[Drabslab]

@matt-flaming At my job, our big boss (also called Director General) has forbidden us to discuss on anything using email.... or any other form of electronic writing because he considers it the best way possible ... to end up in an argument, even when nobody really wants to have an argument.

Hence, I spend quite some time video conferencing... and have to admit my DG is right (there is a reason why he is director general ).

Here on this forum it is the same, we all start from our own experience, are from different cultures... and sometimes write somethign that can be taken badly by someone else. That does apply to everybody here, i am not throwing any stone to anybody in particular (it would mess up my computer screen )

Basically, you must stay on board... your critical view is valuable, I may not always agree ... but that is maybe the best part of it. Your criticism makes me think... and that on its own is constructive.

and let's agree to be even more careful in future how we say things, Constructive criticism, even when said muted, is picked up and will be listened to by the company running this show.

All the best

[Nick Carthew]

@matt-flaming said in Navigating via MRA Navigation...:

@nick-carthew I give up man!

You won't hear from me about this any more!

I have requested my account be removed from this forum. I'm tired of this stuff. I'm not allowed to speak my mind here at all for fear of being told I'm an idiot and wrong.

I don't want you to leave this forum and sincerely hope that you don't but you are free to do this if that is your wish. The same as you are free to speak your mind, none of your posts or topics have been removed, this wouldn't be the case if you were not to be able to speak your mind freely. Nobody has called you an idiot and if they had the admin team would deal with it.

I think the tone of your comments can sometimes seem a little confrontational which is possibly why you receive the replies that you do.
We're all after the same objective here and that is to have a Navigation app that is versatile enough to suit all needs.

[PAD 0]

I have looked through this thread to identify multiple instances of people claiming Navigation doesn’t function in offline mode and can only find one that even gets close. That instance simply points out that the app doesn’t do so to the extent that dedicated sat nav devices do; in that MRA hasn’t provided the facility to download a route or routes onto the host device. Thus customers (note that word - it might seem old fashioned, but I think it’s important nonetheless!) hoping to use a combination of Routeplanner and Navigation are reliant upon an internet connection to a far greater extent than users of, for example, Garmin BaseCamp and a compatible Garmin device such as one of their Zūmo range. Now, given that MRA’s marketing materials present their products as offering a viable replacement for such route planning and sat nav systems and here is an instance of this simply not being the case, it seems to me that, prima facie, a legal action could reasonably be instigated on the strength of that marketing being misleading.

To date, customers have, patiently and hopefully in the main I think, attempted to encourage MRA to improve the Navigation app via the support system and this forum, both in this regard and in relation to a plethora of endlessly varying performance related issues. Neither avenue has yielded any significant improvements. It would seem that patience is now being strained and hope lost. That’s a great shame. Particularly as incorporating the facility to install routes onto host devices should be relatively straightforward, given that navigable map layers can already be installed for offline use, and that this would go a very long way to providing functionality much closer to that of dedicated sat navs.

The matter of ongoing performance issues would likely remain, of course. And in this regard the support for Navigation seems to have all but disappeared. I tried to feed back issues for some time, but it eventually became quite clear that this is futile. Why? You tell me! Maybe the developers have simply adopted a CBA* approach? Or perhaps funds are tight and development has been suspended? After all, there has been a spate of fundraising attempts of late - several supposedly ‘last chance’ ‘opportunities’ to purchase ‘lifetime’ subscriptions and the bizarre ‘Routexperts on a stick’ thing…
Customers have no way of knowing, given the ever growing lack of transparency and published Navigation app development pathways, etc, from MRA. All we have had is completely unfulfilled promises of imminent improvements, followed by a revelation that, despite the current poor state of Navigation, MRA are considering a parallel app called ‘Next’! Wow!!! Or is that just some form of obfuscation?

The conspicuous absence of input from MRA executives as this thread (and others) develops does nothing to help. Instead, we have the spectacle of a few acolytes seeking to repudiate the use based observations of customers. My experience of the Navigation app is that it is ill conceived and developed, bug ridden (to the point of being potentially dangerous), lacks any meaningful support coverage, is so unreliable as to be worthless to me (hence my deleting it) and is simply not as described in MRA’s marketing. And that is not because I ‘don’t know how to use it’, it’s because, in my experience, it is ill conceived and developed, bug ridden (to the point of being potentially dangerous), lacks any meaningful support coverage, is so unreliable as to be worthless and is simply not as described in MRA’s marketing.

But, then, what does that matter? I’m only a C-U-S-T-O-M-E-R…

As for Apple CarPlay… Even as a user of Apple mobile devices (sorry, Android phones weren’t an option in early 2008), the notion that it (or any similar technology from any other manufacturer) might dictate my choices on the basis of its limitations and inadequacies has me say bollocks to that as driving force (sorry, bad pun).

*Can’t Be Arsed

[Nick Carthew]

@matt-flaming said in Navigating via MRA Navigation...:

I can reproduce this issue every single time: Open Nav, select a location to navigate to (not a route you've made) and make sure it's at least 30 minutes drive. Record your route. At the 30 minute mark, the navigation crashes back to the "calculation screen", then starts over at the last place it crashed, but if you're already en route, it will act as if it is in demo mode, and even when you reach your destination it's miles/multiple minutes behind because it isn't following you. For added measure, rotate the device while it is navigating and it will crash back to the location it crashed at on the 30 minute mark and start the process over again, and be in demo mode from that location to your current.

I had never used MRA Navigation for purely an A - B route so I was unable to answer your post yesterday. Today using my iPhone 11 with IOS 15.2.1 and ver 1.1 of the IOS nav app, I selected a destination approximately 30 miles (50 minutes) away and selected to track (record) the route. I stopped halfway and took photo and another at the destination, no crashes and no problem. When I exited the nav app I checked to see if a new tracklog had been created and it had, complete with the 2 photos.
I selected to navigate to a favourite (home) for the return journey as I hadn't used that feature either, same result, no problem at all.
Now I know that you don't use an Apple phone so my test isn't much use for you, but it proved to me that as far as the IOS version of the nav app goes, it works faultlessly.
Hans is going to check in the next couple of days on his Android phone to see whether an A - B route of more than 30 minutes duration works correctly.
What phone do you use?
It seems strange that you're experiencing problems after 30 minutes each time you try, is your phone trying to shut off after this time? Or is it getting too hot?

[Nick Carthew]

@matt-flaming Let’s see how @Hans-van-de-Ven-MRA-Master gets on with his test.

[Hans van de Ven MR.MRA]

@nick-carthew and @Matt-Flaming

Tomorrow and Saturday I will test drive the Android version, normally I use the IoS version. Both online and in offline mode.

[Hans van de Ven MR.MRA]

@hans-van-de-ven-mra-master

First small test on the bicycle, no problems and I did not stay on the calculated route, also track saved. This was online
I know, only 20 minutes and 2.5 miles, but the office isn't farther away...

[Stefan Hummelink]

@matt-flaming Your findings are very consistent, but yet they haven't occurred to me all season long last year. I use android app as well. How is this possible?

What are the differences between our two situations? Might continent play a role? Europe vs. US? I'm just thinking out loud to get a grip on what might be causing this very strong discrepancy? I am in no way trained in App stuff so that's why I put forth these perhaps dumb questions.

Ps* I have not driven a route since September last year, so I'll have to check again to see if it has been introduced to me as well. Don't have the time now though.

[Hans van de Ven MR.MRA]

@stefanhummelink ans @Matt-Flaming

I'm going to take a test drive today, both in the off-line and on-line setting with MRA Navigation on Android device. (Samsung Galaxy A8)
Version One UI: 1.0
Android version: 9

I created a favorite that is 45 minutes away from the starting point so after 30 minutes the app should crash

[Drabslab]

@hans-van-de-ven-mra-master said in Navigating via MRA Navigation...:

@stefanhummelink ans @Matt-Flaming

I'm going to take a test drive today, both in the off-line and on-line setting with MRA Navigation on Android device. (Samsung Galaxy A8)
Version One UI: 1.0
Android version: 9

I created a favorite that is 45 minutes away from the starting point so after 30 minutes the app should crash

This is developing like a real thriller or how even an IT bug can cause soem positive excitement :-):-)

[Hans van de Ven MR.MRA]

Hello all,
Today I drove 2 from A to B routes. Pick a favorite from the starting point (more than a 30-minute drive) and drive away.
Didn't experience any problems on the 1st route. (Off-line)
When you arrive at the location, close the app and restart it.
On the 2nd route, the phone went to "Black" just before the end point, after about 35 minutes, after restarting the app was still active and the track was also recorded in its entirety.

So I haven't been able to reproduce what happens to @Matt every time, that after 30 minutes of app usage the app goes into a "demo mode".

I think the black screen is strange, because this didn't happen on the way there. I'm going to bring this up to the developers.

I've attached some pictures of my test rides.

My questions to @Matt:

• Is your destination in an off-road location?

• list itemDo you have your location data turned on?

• list itemWhat is the coverage of the telephone network in your area?

• list itemIs your A to B route often recalculated?

Settings first route:

Recorded track first route, no problems

second route: (Online)

Just before this point my screen went "Black"

The recorded Track second route, arrow is where my screen went "Black"

[Hans van de Ven MR.MRA]

@matt-flaming

Hi @Matt-flaming, can you test what you do with your Android phone with an iPhone? (from a friend)

[Hans van de Ven MR.MRA]

@matt-flaming said in Navigating via MRA Navigation...:

I have my own iPhone 11. I will test with it today.

Great, thanks

[Con Hennekens]

@nick-carthew said in Navigating via MRA Navigation...:

@mark-panarusky The reason that the folder structure is not used in MRA Navigation is Apple CarPlay doesn’t allow folders.

I hate to contradict you Nick, because you usually have great insight and value for the community. But in this case I don't believe it. MRA was lacking the folderstructure long before there was any development concerning CarPlay. And surely there could be a solution being thought up in case the app detects Carplay in function, receiving a folderless list.

[Con Hennekens]

@drabslab said in Navigating via MRA Navigation...:

I would not blame the users for making incorrect statements supposing that they work from their personal experience with the tool, and are not posting lies just for the sake of trolling.

I am not saying that people are trolling, I just say that untrue statements are being made and that some other people will be misinformed by them.

@matt-flaming said in Navigating via MRA Navigation...:

So people that paid for a product, didn't get the product that they PAID for, AS IT WAS ADVERTISED, should just STFU and deal with it? With no complaints at all? How FANBOYISH of you. WOW. Man, you really need to realize that this forum isn't for praising the MRA gods, it's for helping make the product better and to help others. If nobody talked about the issues and shortcomings, it would never get better.

It is not intended for bashing either. It is a subscription. If I subscribe to a newspaper, and after some time I realize I don't like it I simply unsubscribe. Simple as that. I can only say I DID get the product I paid for, I like it a lot, I prefer it above all TomTom's and Garmins. Yes there are some quirks, as do all TomTom's and Garmins have.

@con-hennekens said in Navigating via MRA Navigation...:

Yes, there is, it is called events.

This is absolutely not a proper solution for organization of routes. Events are not intended for that purpose. If that feature was intended for that purpose it wouldn't be called "EVENTS"

It is ABSOLUTELY intended for the purpose of organizing your routes that belong to each other.

[Con Hennekens]

@matt-flaming said in Navigating via MRA Navigation...:

Again, you're expecting me to use the system the same way you do.

No, I am just pointing out how it works, and how you can take benefit from it.
You are expecting the system to work only the way you want. Life does not work that way.

An event should be an event, not a random route that I ride while in an area.

Call it an event or a folder. It is just a method of grouping routes that belong to each other. Yes, it is intended for multiday trips, but equally usable for routes in a specific country, a specific year or whatever. I suspect if you have that many routes, you also do not put them on your GPS device all at once. You would have the same problem not being able to find them there...

[Con Hennekens]

@matt-flaming said in Navigating via MRA Navigation...:

No, I'm expecting the system to work the way that makes sense to LOTS OF OTHER PEOPLE, you know, with some organization? Events is for events, not random day rides.

There are no systems that work that way as far as I know. I may not have as many routes as you (I don't even know why I would want to) but large amounts of routes are easily managed within the ecosystem of MRA. The routes you want to take with you can be put into one or more events. Analogue as to how it works with Garmin plus Basecamp, MRA plus garmin devices. Probably Mydrive and TomTom but I don't know about that. It makes no sense to carry all routes always on your nav device.

But if that's the way you want to have it, it's fine with me. I think you overestimate how many people work like you do. Please find a system that does it like you want, don't keep pulling this dead horse here. Thank you.

[Hans van de Ven MR.MRA]

@matt-flaming said in Navigating via MRA Navigation...:

@hans-van-de-ven-mra-master said in Navigating via MRA Navigation...:

can you test what you do with your Android phone with an iPhone? (from a friend)

I have my own iPhone 11. I will test with it today.

Hi @Matt-flaming, How did the iPhone test go?

[Steve Lynch]

@con-hennekens said in Navigating via MRA Navigation...:

I may not have as many routes as you (I don't even know why I would want to) but large amounts of routes are easily managed within the ecosystem of MRA

I totally agree with your comment above in general, but for those of us that do have “hundreds” of routes invested in the MRA Eco System, which for some also includes MRA Navigation, lets not pretend that it is a “Unicorn” solution.
You alluded to this in your comment to Nick regarding the CarPlay issue, that apparently dictates that MRA Navigation will never have a Folder Structure!

95% of the time I use my Garmin Zumo XT for navigation and I always have my phone (Android) and a phone mount with me every time I go out for a ride as a back up.
5% of the time I choose to use MRA Navigation and will still have the Zumo XT with me as a back up.

For those of us that do have “Hundreds” of routes and do use MRA Navigation, we have no choice but to “carry” all our routes all of the time, because they are automatically synced to MRA Navigation.
I personally never use events, as 95% of the time I prefer to travel alone, if am in a group ride I will never lead that group.

My preference is to prep my routes for the day at home in MRA Route Planner.
Generally I will choose to head to a Biker Cafe somewhere for which I will have 5 or more different routes planned of varying lengths.
At this point I have no idea which route in that location I will want to ride.
Maybe I had too many sausages so only an hours ride will suffice, or maybe I want to make it a 4 hour stint.
I will prep all the rides in this area by going into each route in MRA Route Planner and just move the first waypoint a tiny bit, this will place those routes at the top of the list in MRA Navigation.
As I do this at home I am guaranteed an internet connection and will open MRA Navigation to ensure they are all available offline as well.

On the Zumo XT I always carry these particular routes for all the Biker Cafes all the time in the Trip Planner.

“ I think you overestimate how many people work like you do?”

MRA has given us all the tools to work the way we want to .
Choices are a good thing.

[Hans van de Ven MR.MRA]

@matt-flaming
OK