Na 5000km MyRoute-app: helemaal klaar met deze Bugware

[Eric Bovelander]

Jezus wat een kut post,
Bevalt het niet zoek dan iets anders, heel simpel toch, Al die lappen tekst kan ik helemaal niks mee
Ontwerp dan lekker je eigen ding als je het allemaal zo goed weet. RTFM

[Travellexxie]

In mijn 7.000km door Spanje en Portugal (en nu nog steeds), heb ik 2 dingen ervaren:

• de app klapt er na ongeveer een uur minimaal 1x uit (ja je kunt opnieuw starten en het neemt de route weer op;en ja ik heb de app al meerdere keren opnieuw geïnstalleerd;en ja ik heb altijd de nieuwste versie)
• het draaien van de kaart en herberekenen van de route bij stilstand (ja, ik weet dat HERE er mee bezig is, maar misschien eens verder kijken dan HERE, er zijn toch wel problemen mee).
  Veel andere klachten van TS hebben mi toch te maken met het "ik-weet-niet-hoe-het-werkt-maar-ik-ga-toch-rijden-en-ben-niet-van-plan-ook-maar-iets-te leren" syndroom.

[Massimo Cardone]

No system is perfect, and I’ve tried out various sat-nav devices and software, from TomTom to Garmin Zumo, from Kurviger to Calimoto, and so on.
And I have to say one thing: MyRouteapp is the BEST of them all.

Planning on the PC is simply sensational, with the various maps and map layers. I could write so much more. I’d just like to give a big shout-out to the MyRoute team here.

The fact is that my problems started after the update to 5.1.0-462. I’ve described them objectively in this post: https://forum.myrouteapp.com/topic/11068/issues-since-the-5.1.0-462-update-crashes-and-lag/21

Sometime around 11 June, there was another update (5.2) with brilliant new features. The problem is that a friend of mine was on the road from 6 June to 27 June and was able to test the MRA extensively, including the new update to 5.2.

Although the crashes have become less frequent, they’re still happening and they’re just plain annoying. Above all, this always happens when you least need it – in heavy traffic, rather than on the motorway or anywhere else where the next junction isn’t for another 10, 20 or 40 km.

I used to have practically no problems. The issues started for us (me and two friends) from update 5.1.0-462 onwards. Do read through the post. And we use different mobile phones running Android and iOS. That can’t possibly be a coincidence.

The navigation should run smoothly wherever possible. I need to be able to rely on it. It’s quite possible that some people really don’t have any problems, but if you read the various replies to my post, it’s clear that quite a few people are affected.

And following my post, other threads were started reporting similar issues: crashes and tracklogs not being recorded.

Kind regards,
Massimo

Translated with DeepL.com (free version)

[ATLast]

I understand your frustration—I've had my share of problems with the app in the past, see my posts in this forum—but I think your opinion, probably written in the heat of the moment, is a bit excessive: the program has indeed improved significantly.

I also notice that we probably use it in the same way—as a route planner from point A to point B—and that doesn't seem to be how most users use it. When I go on a trip, I don't plan the whole trip on the website but set a destination for the end of the day and let the program do its job. I want the flexibility to visit places that aren't on the itinerary but that I find appealing.

This requires recalculating the route, which is still not the app's strong point, even though it has also improved considerably, thanks to the developers.

And the recalculation problem is amplified when the internet connection is weak or nonexistent: unfortunately, it's often impossible to change this while driving because you don't always notice it, and it's not always easy to stop and switch to offline mode. From my past experience—though I haven't tried this in a while I must say—offline mode has never helped me; otherwise, I would always travel "offline." For your information: I download maps of all of Europe and take care to keep them up to date.

I adjusted the route calculation by enabling all the avoidance options, which the app seems to handle less well than before: I too have been sent onto a highway, through a village to avoid 400 meters of main road, or via a parking lot… I also find that here in Belgium, the program makes much less effective use of smaller roads than in version 4: there are also fewer winding road options (3) than before (5). And the difference between level 2 and level 3 is, most of the time, imperceptible.

A few weeks ago, I took a 2200 km trip in France, and the app worked very well: almost no crashes, and I was able to cross France to and from the Dordogne region with very few two-lane roads. This might even require extra attention because, in rural France, there are very few places to refuel.

Did you specify what type of phone, system, and Android Auto/CarPlay connection you're using? It can also affect how the app works or behaves.

As for me, and I've been a user since version 1 of the program, I'm confident that with a little more patience, the app will have eliminated the biggest flaws that sometimes affect my journeys. I don't just use it when traveling, but also in Belgium: I've already discovered many places that were previously hidden from me.

I've already tried other apps: OSMand, Calimoto, etc., but none of them appealed to me because they all offer far fewer features than MRA. And while it's true that the menus are sometimes unclear, with practice you get the hang of it. It's also important to remember that the complexity of navigating the menus is partly due to the sheer number of options available.

In any case, if you find an app with as many features that works better, please let me know.

Ride safe.

[Marinus van Deudekom]

Most of the problems start with users that use CP & AA. Do you use one of them.
If that's not the case Create the logfiles by long pressing in the version number and send them with a ticket so the devs van have a look at it.
If you are using CP & AA, it one of them. Some users dont experiance problems, me for instance, and others do. Depending on their configuration of is minor of major.

[M. Schrijver]

Had just a frustrated experience. It was a sum of things. Not all can be lead back to MRA. But the behaviour of MRA frustrated me the most

Currently I'm on holiday in Ireland. That means little knowledge how the traffic flow in Ierland is build . I was on the M4 heading Dublin. The idea was straight through Dublin. It was a pre-planned route with multiple points in Dublin. But because the directions MRA gave me and the lack of knowledge of the road structure. I landed on the M50. This was my starting point of my frustration. And once on the wrong highway. Turning back is not an option. But the recalculation tries to go back to the missed waypoint. Which is normal for MRA. But not logical in this situation. After some more wrong turns (also partially because of the given directions) and keep sending back to the missed waypoint (point 5). I was almost boiling of frustration. Finally I found a place to stop the bike and look at the route. Skipping to point 13 was the most logic thing to do to get back on the route.

MRA is a good tool but there are situations where things are getting meshed up pretty well.
Just like some other postings tell. MRA is good but not flexible enough. At least that is my opinion.

[Herman Veldhuizen]

@PieterG is niet er diplomatiek maar heeft natuurlijk wel een paar issues. Waar ik het meeste van schrik zijn de reakties van de "experts" hier. Waarom vraag ik mij af . De app is niet van jullie als ik het goed begrijp. Dus geen reden om terug te blaffen. Het eninge wat hier mee bereikt wordt is schade aan de reputatie van de app.

[Mzokk]

There are so many configurations with different phones different OS's and now different AA and Carplay capable devices and vehicles. I use the app in three ways Via AA on my Honda Africa Twin. Via AA in my VW ID3 and as a native app on the phone in my wifes Mazda MX5. I generally use the same phone and don't use the tracklog facility (I still have my ZumoXT mounted on the Honda and use this for tracks and proximity alerted poi's) I always navigate "Offline" with loaded maps and use one Motorola phone in all cases. I tend to follow pre-planned routes (if I want A-B routing I use google maps). For the 18 months I have used MyRoute app as my primary navigation tool (taking over from the Zumo XT which is used as a backup) and can honestly say that I have not had an issue with crashes or the app failing to restart navigation after a break during that period. That includes leading 4 multi day trips In Scotland and France during the period and using the app on the Canary Islands in a hire car. During multi day bike trips I tend to put in optional loops that get bypassed if time becomes pressing (which it can with 6-10 riders) and skipping these has caused no issues) So I don't use the app online or for A-B journeys or use "curvey" routes created by the app. So if these things cause issues I'd never know.

[Cleo]

Wel apart dat iemand zijn ervaringen beschrijft en de app niet vindt bevallen dat de hele horden zich op de boodschapper richten en deze bijna afbranden en Myrouteapp flink beginnen te verdedigen. Je hoeft niet eens te zijn met de ervaringen van een ander maar dan zeuren over de toon van het bericht omdat er kritiek op de app wordt gegeven siert de rest ook niet, ga gewoon op de inhoudt van de boodschap in.

En ja Myrouteapp wordt beter maar is nog niet perfect.

Verder heb ik zelf met een recente tocht naar en door Frankrijk toch redelijk veel problemen ervaren, zoals het crashen waar de app helaas niet verder gaat waar gebleven en me weer terug stuurt naar WP1 en ik weer langs de kant moet staan om weer op WP's doorklikken moet drukken

Ook lijkt er een geheugen lek te zijn omdat na een dag de app actief te hebben gehouden de presentatie op het scherm van de kaart in het geheel verdween en ik fijn naar een wit scherm met een blauwe pijl keek en ik niet kon stoppen om te herstarten.

En zoals bij vele navigatie app, dus NIET uniek voor Mrouteapp, vindt ik de getoonde informatie vaak te groot en daar door teveel real estate innemen van het scherm terwijl de icoontje op de kaart in de standaard instellingen weer te klein zijn, de ikoontjes kan ik oplossen maar de grootte van de informatie niet,

Ik kan me voorstellen dat mensen emotioneel reageren als ze vertrouwen op 1 app voor een tocht, ik heb door schade en schande altijd meerdere navigaties bij me.
Vooral in bergen en bij slecht ontvangst van mobiele data en slechte GPS door een dicht bladerdak of smalle kloven wordt je niet vrolijk met navigeren met een mobiele telefoon.

En het rigide gedrag dat een WP precies op de weg moet staan of juiste weghelft is nog steeds een onprettige ervaring, een acceptatie cirkel om een WP moet toch mogelijk zijn of de gebruiker helpen om aan te geven dat een WP verkeerd is geplaatst.
Overigens heb ik geen warme mobiel ervaren en kon de hele dag rijden op een acculading. Nieuwste versie van Myrouteapp.

[Gerard Wullink]

@PieterG: Niet om vervelend te doen, maar waarom was je ook alweer overgestapt op MRA? Vast niet omdat Garmin zo prettig werkte. Mijn ervaring is dat als je de problemen goed kunt duiden, je het beste deze gewoon kunt melden. Je weet immers precies wat er niet goed ging en waarom. Dan draag je bij aan de verbetering. Er wordt echt naar gekeken. Anderzijds is het inderdaad wel zo dat navigatie niet zo simpel is als het lijkt. Misschien is een kleine basiscursus inderdaad niet gek, maar ik snap je frustratie ook wel. ik heb ook met Garmin gereden.