Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Navigation stopped working during Tour

Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
20 Posts 10 Posters 1.5k Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • guenniguenzelsenundefined Online
    guenniguenzelsenundefined Online
    guenniguenzelsen
    wrote last edited by guenniguenzelsen
    #9

    Hi Marinus
    You are right - mobile internet coverage in Germany sometimes still is poor.

    But for the situation above, the connection was good and available.
    During the coffee break I surfed the internet and it was good and stable 5G connection.
    Same at the junction ~1km later where I tried to get the App working again. There was good an stable connection - and the re-download of MRA from the Playstore was finished in the blink of an eye.

    Btw: Thanks for the received likes. I can now answer directly 🙂

    1 Reply Last reply
    0
    • guenniguenzelsenundefined Online
      guenniguenzelsenundefined Online
      guenniguenzelsen
      wrote last edited by
      #10

      Sounds a bit like this well known issue (?)

      https://forum.myrouteapp.com/topic/10509/gps-positie-freeze

      1 Reply Last reply
      0
      • Scottish Biker Abroadundefined Offline
        Scottish Biker Abroadundefined Offline
        Scottish Biker Abroad
        wrote last edited by
        #11

        I am having the same issues.. no correct gps position. Strange behavior like thinking I am on a side road.. changing direction and so forth.. this is only using the app and not AA ..

        Global Roads, Scottish Soul
        Exploring Europe on Two Wheels
        Riding on a tiger 800 xcx . In Europe

        1 Reply Last reply
        0
        • white.mouseundefined Offline
          white.mouseundefined Offline
          white.mouse
          Valued contributor
          wrote last edited by
          #12

          I once had a similar problem. After trying many times, I finally reset my phone and . . . the problem was gone!

          met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
          de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

          1 Reply Last reply
          0
          • guenniguenzelsenundefined Online
            guenniguenzelsenundefined Online
            guenniguenzelsen
            wrote last edited by
            #13

            My (new) phone was just installed the day before...

            1 Reply Last reply
            0
            • Herman Veldhuizenundefined Offline
              Herman Veldhuizenundefined Offline
              Herman Veldhuizen
              wrote last edited by
              #14

              Had the same problem yesterday. Never had it before. When I started the navigation I noticed that the app had problems to go online (message that it switched to offline mode appeared). I was on data and had just entered a wifi zone. So I expect that it is related to this.
              The problem didnt go away until I switched off both data and wifi , stopped the app, restarted wifi and the app.

              1 Reply Last reply
              1
              • guenniguenzelsenundefined Online
                guenniguenzelsenundefined Online
                guenniguenzelsen
                wrote last edited by
                #15

                I'm coming back from my 2nd bike-tour with MRA this year.
                Same issue happened again.
                After the coffe-break MRA stopped working.
                Only a complete re-start of the smartphone brought it back to life.

                Is there any support or feedback on that topic from MRA in the meantime for us?

                1 Reply Last reply
                0
                • OGRIIIundefined Offline
                  OGRIIIundefined Offline
                  OGRIII
                  wrote last edited by
                  #16

                  This is a problem with the app. You are not the only one suffering from this position freeze. It is particularly frustrating when leading a ride. There are work arounds but this needs fixing and fast.

                  1 Reply Last reply
                  4
                  • guenniguenzelsenundefined Online
                    guenniguenzelsenundefined Online
                    guenniguenzelsen
                    wrote last edited by
                    #17

                    Is there any reaction from thr MRA team available? Is this bug at least known/recognized?

                    Actually I can not use the APP, as it stops working after every disconnect from my Android Auto Screen.
                    And it stops working on the Smartphone, not only the Android Auto Screen.

                    Only way to bring it back to live is a full re-start of the phone.
                    But after every break, photo-stop, railway crossing.....it's simply not usable.

                    I purchased the APP for a 3 digit amount of Euros this season, but cannot use it, nor receive any help.

                    Maybe this community is simply not the correct platform to adress my issue?

                    I'm ready to provide any Informationen, log, whatsoever to fix the bug.

                    Léon Hassingundefined 1 Reply Last reply
                    0
                    • guenniguenzelsenundefined guenniguenzelsen

                      Is there any reaction from thr MRA team available? Is this bug at least known/recognized?

                      Actually I can not use the APP, as it stops working after every disconnect from my Android Auto Screen.
                      And it stops working on the Smartphone, not only the Android Auto Screen.

                      Only way to bring it back to live is a full re-start of the phone.
                      But after every break, photo-stop, railway crossing.....it's simply not usable.

                      I purchased the APP for a 3 digit amount of Euros this season, but cannot use it, nor receive any help.

                      Maybe this community is simply not the correct platform to adress my issue?

                      I'm ready to provide any Informationen, log, whatsoever to fix the bug.

                      Léon Hassingundefined Online
                      Léon Hassingundefined Online
                      Léon Hassing
                      wrote last edited by
                      #18

                      @guenniguenzelsen

                      Quite often I had the same experience when using MRA NN on my AA device. Because of this I always have a second nav-app installed: TomTom Go or OSMAND. Lately I always stop the navigation when I have a break/stop. You do get a small window which asks if you want to cancel or proceed with the navigation. I leave that window open and before driving off I select the proceed option. Until now I didn't have the issue anymore. But I must say that I haven't done an extensive test yet.

                      1 Reply Last reply
                      1
                      • guenniguenzelsenundefined Online
                        guenniguenzelsenundefined Online
                        guenniguenzelsen
                        wrote last edited by guenniguenzelsen
                        #19

                        Hi Léon
                        Thanks for your workaround. Actually, I try to do it that way.
                        But honestly, sometimes I just forget (last weekend when I had to wait at a railway-crossing for example).

                        I'm looking for any response from the team now, if this issue is known and worked on, or if I can contribute anything.

                        The season is starting full steam ahead and I want to use MRA. For this reason I've purchased the full lifetime for Navigation and Routeplanning.

                        1 Reply Last reply
                        0
                        • Léon Hassingundefined Online
                          Léon Hassingundefined Online
                          Léon Hassing
                          wrote last edited by
                          #20

                          Yeah, that's why I hope that the new app version will arrive soon, since it should also have a lot of CP/AA improvements. Last news I have is that it should be available at the end of this month.

                          1 Reply Last reply
                          0
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                          ACTIVE USERS
                          Léon Hassingundefined
                          Léon Hassing
                          guenniguenzelsenundefined
                          guenniguenzelsen
                          Nick Carthewundefined
                          Nick Carthew
                          Peter Zehentreiterundefined
                          Peter Zehentreiter
                          Herman Veldhuizenundefined
                          Herman Veldhuizen
                          Marinus van Deudekomundefined
                          Marinus van Deudekom
                          white.mouseundefined
                          white.mouse
                          Jörgenundefined
                          Jörgen
                          OGRIIIundefined
                          OGRIII
                          Scottish Biker Abroadundefined
                          Scottish Biker Abroad
                          POPULAR TOPICS
                          • Ervaring met Garmin streetcross op MT-07
                            CD130undefined
                            CD130
                            0
                            14
                            262

                          • Zumo XT3
                            AWDC LAOundefined
                            AWDC LAO
                            0
                            5
                            149

                          • MRA: The Hassle-Free App
                            Con Hennekensundefined
                            Con Hennekens
                            4
                            11
                            348

                          • Navigation stopped working during Tour
                            Léon Hassingundefined
                            Léon Hassing
                            0
                            20
                            1.5k

                          • No roads found when trying to navigate route in Japan
                            Nick Carthewundefined
                            Nick Carthew
                            0
                            4
                            68

                          • Traffic info when planning with MRA
                            Boštjan Kreutzundefined
                            Boštjan Kreutz
                            0
                            7
                            181

                          • Proposal for an algorithm to guide around unexpected road closures
                            Con Hennekensundefined
                            Con Hennekens
                            3
                            29
                            911

                          • GPX-KML
                            BertMundefined
                            BertM
                            0
                            4
                            106
                          MY GROUPS
                          • Login

                          • Login or register to search.
                          • First post
                            Last post
                          0
                          • Categories
                          • Recent
                          • Popular
                          • Support
                          • MyRoute-app