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Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • guenniguenzelsenundefined Online
    guenniguenzelsenundefined Online
    guenniguenzelsen
    wrote last edited by
    #1

    Hi
    Yesterday I made a tour ~200km.
    After a short coffee-break the navigation stopped working.

    The position marking did not move from the last place.
    No navigation prompts, no distance updates.

    So I stopped navigation. Closed MRA and restarted the App + the route.
    But the position arrow still was at the same (outdated) place. However MRA seemed to recognize that I was at a different position in the meantime (see screenshot), but navigation still was not possible.

    I switched to Google Maps and my GPS position was accurate (see 2nd screenshot).

    This happend twice yesterday.
    I have given the relevant permissions in Android (always) for GPS.
    Also the Battery optimization is off.

    Clearing the App cache also had no effect.

    The only solution was to deinstall and reinstall the App.
    After thisbist was working again (temporarily).

    Am I doing anything wrong here?

    Phone is a new Samsung Galaxy S26 Ultra.

    Cheers
    Thomas

    31596.jpg 31598.jpg

    guenniguenzelsenundefined 1 Reply Last reply
    0
    • guenniguenzelsenundefined guenniguenzelsen

      Hi
      Yesterday I made a tour ~200km.
      After a short coffee-break the navigation stopped working.

      The position marking did not move from the last place.
      No navigation prompts, no distance updates.

      So I stopped navigation. Closed MRA and restarted the App + the route.
      But the position arrow still was at the same (outdated) place. However MRA seemed to recognize that I was at a different position in the meantime (see screenshot), but navigation still was not possible.

      I switched to Google Maps and my GPS position was accurate (see 2nd screenshot).

      This happend twice yesterday.
      I have given the relevant permissions in Android (always) for GPS.
      Also the Battery optimization is off.

      Clearing the App cache also had no effect.

      The only solution was to deinstall and reinstall the App.
      After thisbist was working again (temporarily).

      Am I doing anything wrong here?

      Phone is a new Samsung Galaxy S26 Ultra.

      Cheers
      Thomas

      31596.jpg 31598.jpg

      guenniguenzelsenundefined Online
      guenniguenzelsenundefined Online
      guenniguenzelsen
      wrote last edited by
      #2

      Selected the wrong screenshot in the first post.

      This is what MRA showed me:

      31594.jpg

      1 Reply Last reply
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      • Jörgenundefined Offline
        Jörgenundefined Offline
        Jörgen
        Valued contributor
        wrote last edited by
        #3

        Hi, it looks like on the first picture that you are using free ride without navigation.

        Hardware
        iPhone 12 pro (iOS 26.2.1)
        iPad (7.Gen.) 18.7.3
        Oukitel RT3 Pro (Andr. 14)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        MRA Workshops in Deutsch sind hier zu finden

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        • guenniguenzelsenundefined Online
          guenniguenzelsenundefined Online
          guenniguenzelsen
          wrote last edited by
          #4

          Hi
          Thanks for your reply.
          I had added an additional screenshot. Please refer the 2nd post.
          As new member my input is reviewed first and published with a delay, actually.

          In this 2nd screenshot you can see, what I was referring to.
          The position arrow is still at the old position (where we had a coffee break).
          My actual position already was at the junction, exactly where the route is starting with the blue line again.

          As mentioned, ending navigation, closing the App (also from the background) and restarting, the position was shown as in my 1st posting (wrong position).
          Starting the navigation then, resulted in the situation you can see in my 2nd posting.

          Any idea what I was doing wrong?
          My friend was also using MRA, but without any issues.

          I have the full lifetime subscription for navigation and planning, if this information is relevant.

          Peter Zehentreiterundefined 1 Reply Last reply
          0
          • guenniguenzelsenundefined guenniguenzelsen

            Hi
            Thanks for your reply.
            I had added an additional screenshot. Please refer the 2nd post.
            As new member my input is reviewed first and published with a delay, actually.

            In this 2nd screenshot you can see, what I was referring to.
            The position arrow is still at the old position (where we had a coffee break).
            My actual position already was at the junction, exactly where the route is starting with the blue line again.

            As mentioned, ending navigation, closing the App (also from the background) and restarting, the position was shown as in my 1st posting (wrong position).
            Starting the navigation then, resulted in the situation you can see in my 2nd posting.

            Any idea what I was doing wrong?
            My friend was also using MRA, but without any issues.

            I have the full lifetime subscription for navigation and planning, if this information is relevant.

            Peter Zehentreiterundefined Offline
            Peter Zehentreiterundefined Offline
            Peter Zehentreiter
            wrote last edited by
            #5

            @guenniguenzelsen Could you please make the route public and post the link here...
            So that we can better understand the errors you’ve mentioned.

            BMW R 1250 GS
            MRA Navigation & SilverFox C1 Controller
            BMW Connected Ride Cradle
            Wunderlich USB Ladebox mit Quadlock
            Pixel 9 "online"
            SPC Universal mount
            Motorola Edge 40 "offline"
            Sena SLR 3
            Sena 50 R

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            • guenniguenzelsenundefined Online
              guenniguenzelsenundefined Online
              guenniguenzelsen
              wrote last edited by
              #6

              Sure
              Here we go:

              https://www.myrouteapp.com/route/open/12984712

              The coffee-break was at #17
              I do not remember the position where this issue happened the first time already during the ride.

              Me and my mate (with DMD2 device) used the same route with MRA, but the issue only occurred on my device (new Samsung S26 Ultra).

              Actually I just can answer every 60 minutes and my answer then is qeued for review.
              So there my be a delay in my reaction

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