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Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • guenniguenzelsenundefined guenniguenzelsen

    Hi
    Yesterday I made a tour ~200km.
    After a short coffee-break the navigation stopped working.

    The position marking did not move from the last place.
    No navigation prompts, no distance updates.

    So I stopped navigation. Closed MRA and restarted the App + the route.
    But the position arrow still was at the same (outdated) place. However MRA seemed to recognize that I was at a different position in the meantime (see screenshot), but navigation still was not possible.

    I switched to Google Maps and my GPS position was accurate (see 2nd screenshot).

    This happend twice yesterday.
    I have given the relevant permissions in Android (always) for GPS.
    Also the Battery optimization is off.

    Clearing the App cache also had no effect.

    The only solution was to deinstall and reinstall the App.
    After thisbist was working again (temporarily).

    Am I doing anything wrong here?

    Phone is a new Samsung Galaxy S26 Ultra.

    Cheers
    Thomas

    31596.jpg 31598.jpg

    guenniguenzelsenundefined Online
    guenniguenzelsenundefined Online
    guenniguenzelsen
    wrote last edited by
    #2

    Selected the wrong screenshot in the first post.

    This is what MRA showed me:

    31594.jpg

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    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote last edited by
      #3

      Hi, it looks like on the first picture that you are using free ride without navigation.

      Hardware
      iPhone 12 pro (iOS 26.2.1)
      iPad (7.Gen.) 18.7.3
      Oukitel RT3 Pro (Andr. 14)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      MRA Workshops in Deutsch sind hier zu finden

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      • guenniguenzelsenundefined Online
        guenniguenzelsenundefined Online
        guenniguenzelsen
        wrote last edited by
        #4

        Hi
        Thanks for your reply.
        I had added an additional screenshot. Please refer the 2nd post.
        As new member my input is reviewed first and published with a delay, actually.

        In this 2nd screenshot you can see, what I was referring to.
        The position arrow is still at the old position (where we had a coffee break).
        My actual position already was at the junction, exactly where the route is starting with the blue line again.

        As mentioned, ending navigation, closing the App (also from the background) and restarting, the position was shown as in my 1st posting (wrong position).
        Starting the navigation then, resulted in the situation you can see in my 2nd posting.

        Any idea what I was doing wrong?
        My friend was also using MRA, but without any issues.

        I have the full lifetime subscription for navigation and planning, if this information is relevant.

        Peter Zehentreiterundefined 1 Reply Last reply
        0
        • guenniguenzelsenundefined guenniguenzelsen

          Hi
          Thanks for your reply.
          I had added an additional screenshot. Please refer the 2nd post.
          As new member my input is reviewed first and published with a delay, actually.

          In this 2nd screenshot you can see, what I was referring to.
          The position arrow is still at the old position (where we had a coffee break).
          My actual position already was at the junction, exactly where the route is starting with the blue line again.

          As mentioned, ending navigation, closing the App (also from the background) and restarting, the position was shown as in my 1st posting (wrong position).
          Starting the navigation then, resulted in the situation you can see in my 2nd posting.

          Any idea what I was doing wrong?
          My friend was also using MRA, but without any issues.

          I have the full lifetime subscription for navigation and planning, if this information is relevant.

          Peter Zehentreiterundefined Offline
          Peter Zehentreiterundefined Offline
          Peter Zehentreiter
          wrote last edited by
          #5

          @guenniguenzelsen Could you please make the route public and post the link here...
          So that we can better understand the errors you’ve mentioned.

          BMW R 1250 GS
          MRA Navigation & SilverFox C1 Controller
          BMW Connected Ride Cradle
          Wunderlich USB Ladebox mit Quadlock
          Pixel 9 "online"
          SPC Universal mount
          Motorola Edge 40 "offline"
          Sena SLR 3
          Sena 50 R

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          • guenniguenzelsenundefined Online
            guenniguenzelsenundefined Online
            guenniguenzelsen
            wrote last edited by
            #6

            Sure
            Here we go:

            https://www.myrouteapp.com/route/open/12984712

            The coffee-break was at #17
            I do not remember the position where this issue happened the first time already during the ride.

            Me and my mate (with DMD2 device) used the same route with MRA, but the issue only occurred on my device (new Samsung S26 Ultra).

            Actually I just can answer every 60 minutes and my answer then is qeued for review.
            So there my be a delay in my reaction

            Nick Carthewundefined Marinus van Deudekomundefined 2 Replies Last reply
            2
            • guenniguenzelsenundefined guenniguenzelsen

              Sure
              Here we go:

              https://www.myrouteapp.com/route/open/12984712

              The coffee-break was at #17
              I do not remember the position where this issue happened the first time already during the ride.

              Me and my mate (with DMD2 device) used the same route with MRA, but the issue only occurred on my device (new Samsung S26 Ultra).

              Actually I just can answer every 60 minutes and my answer then is qeued for review.
              So there my be a delay in my reaction

              Nick Carthewundefined Online
              Nick Carthewundefined Online
              Nick Carthew
              RouteXpert
              wrote last edited by
              #7

              @guenniguenzelsen You need some ^ votes, mine will help your posts.

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox BJ8

              1 Reply Last reply
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              • guenniguenzelsenundefined guenniguenzelsen

                Sure
                Here we go:

                https://www.myrouteapp.com/route/open/12984712

                The coffee-break was at #17
                I do not remember the position where this issue happened the first time already during the ride.

                Me and my mate (with DMD2 device) used the same route with MRA, but the issue only occurred on my device (new Samsung S26 Ultra).

                Actually I just can answer every 60 minutes and my answer then is qeued for review.
                So there my be a delay in my reaction

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXpert
                wrote last edited by
                #8

                @guenniguenzelsen I've looked at your route.
                At point 17 there's nothing that could have caused your fault. Its just a little of route but that's well within the margins of the app.
                Could it be that your internet connection was a bit low. When riding in Germany I usually drive using the offline methode because of the poor coverage in your country. (Compaired to mine)
                Maybe that could be a solution for you

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT sold
                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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                • guenniguenzelsenundefined Online
                  guenniguenzelsenundefined Online
                  guenniguenzelsen
                  wrote last edited by guenniguenzelsen
                  #9

                  Hi Marinus
                  You are right - mobile internet coverage in Germany sometimes still is poor.

                  But for the situation above, the connection was good and available.
                  During the coffee break I surfed the internet and it was good and stable 5G connection.
                  Same at the junction ~1km later where I tried to get the App working again. There was good an stable connection - and the re-download of MRA from the Playstore was finished in the blink of an eye.

                  Btw: Thanks for the received likes. I can now answer directly 🙂

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                  • guenniguenzelsenundefined Online
                    guenniguenzelsenundefined Online
                    guenniguenzelsen
                    wrote last edited by
                    #10

                    Sounds a bit like this well known issue (?)

                    https://forum.myrouteapp.com/topic/10509/gps-positie-freeze

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                    0
                    • Scottish Biker Abroadundefined Offline
                      Scottish Biker Abroadundefined Offline
                      Scottish Biker Abroad
                      wrote last edited by
                      #11

                      I am having the same issues.. no correct gps position. Strange behavior like thinking I am on a side road.. changing direction and so forth.. this is only using the app and not AA ..

                      Global Roads, Scottish Soul
                      Exploring Europe on Two Wheels
                      Riding on a tiger 800 xcx . In Europe

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                      • white.mouseundefined Online
                        white.mouseundefined Online
                        white.mouse
                        Valued contributor
                        wrote last edited by
                        #12

                        I once had a similar problem. After trying many times, I finally reset my phone and . . . the problem was gone!

                        met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
                        de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

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                        • guenniguenzelsenundefined Online
                          guenniguenzelsenundefined Online
                          guenniguenzelsen
                          wrote last edited by
                          #13

                          My (new) phone was just installed the day before...

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