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New App - dissapointed

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Rob Kelleyundefined Offline
    Rob Kelleyundefined Offline
    Rob Kelley
    wrote last edited by
    #5

    I've been using MRA for some years and understand offline maps and I do have them downloaded, I've raised these issues before (on FB and here) and been told that it won't plot a simple route without a data connection and offline maps are not used for that part for the app so now I'm getting mixed messages.
    This is from my App (I'm now updating the minor version)
    ol maps.jpg

    GSA1250
    HD Street Glide
    HD Sport Glide
    XT500 x 2

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    • Nick Carthewundefined Nick Carthew

      @Rob-Kelley I have never had a problem with offline maps or navigation. You can clearly see No internet in the first screenshot and no Wi-Fi or Data icons in the second screenshot.

      IMG_5206.png

      IMG_5207.png

      Rob Kelleyundefined Offline
      Rob Kelleyundefined Offline
      Rob Kelley
      wrote last edited by
      #6

      @Nick-Carthew said in New App - dissapointed:

      @Rob-Kelley I have never had a problem with offline maps or navigation. You can clearly see No internet in the first screenshot and no Wi-Fi or Data icons in the second screenshot.

      IMG_5206.png

      IMG_5207.png

      Correct there's no wifi or data - that's why this is an issue around 'offline' mode, I can't test offline mode and be online at the same time.

      Here you say A > B routes cannot be calculated when offline but you say you've never had a problem offline, you can see where the confusion is coming from.
      Screenshot 2025-11-10 173406.png

      GSA1250
      HD Street Glide
      HD Sport Glide
      XT500 x 2

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      0
      • Corjan Meijerinkundefined Online
        Corjan Meijerinkundefined Online
        Corjan Meijerink
        Developer
        wrote last edited by Corjan Meijerink
        #7

        The update is released today so forgive the community not yet knowing everything ๐Ÿ˜‰

        Edit: Answers from a while ago donโ€™t have to be relevant for this 5.0 update

        Offline maps are now used throughout the entire application!

        Rob Kelleyundefined 1 Reply Last reply
        1
        • Corjan Meijerinkundefined Corjan Meijerink

          The update is released today so forgive the community not yet knowing everything ๐Ÿ˜‰

          Edit: Answers from a while ago donโ€™t have to be relevant for this 5.0 update

          Offline maps are now used throughout the entire application!

          Rob Kelleyundefined Offline
          Rob Kelleyundefined Offline
          Rob Kelley
          wrote last edited by
          #8

          @Corjan-Meijerink said in New App - dissapointed:

          The update is released today so forgive the community not yet knowing everything ๐Ÿ˜‰

          Edit: Answers from a while ago donโ€™t have to be relevant for this 5.0 update

          Offline maps are now used throughout the entire application!

          Thanks, the issue I had was the satellite imagery not being offline - which makes total sense, the roads etc are loading nicely so good to see.

          GSA1250
          HD Street Glide
          HD Sport Glide
          XT500 x 2

          Corjan Meijerinkundefined 1 Reply Last reply
          0
          • Rob Kelleyundefined Rob Kelley

            @Corjan-Meijerink said in New App - dissapointed:

            The update is released today so forgive the community not yet knowing everything ๐Ÿ˜‰

            Edit: Answers from a while ago donโ€™t have to be relevant for this 5.0 update

            Offline maps are now used throughout the entire application!

            Thanks, the issue I had was the satellite imagery not being offline - which makes total sense, the roads etc are loading nicely so good to see.

            Corjan Meijerinkundefined Online
            Corjan Meijerinkundefined Online
            Corjan Meijerink
            Developer
            wrote last edited by
            #9

            @Rob-Kelley cool! If that solved it, nice.

            As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps ๐Ÿ™‚

            Rob Kelleyundefined 1 Reply Last reply
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            • Corjan Meijerinkundefined Corjan Meijerink

              @Rob-Kelley cool! If that solved it, nice.

              As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps ๐Ÿ™‚

              Rob Kelleyundefined Offline
              Rob Kelleyundefined Offline
              Rob Kelley
              wrote last edited by Rob Kelley
              #10

              @Corjan-Meijerink said in New App - dissapointed:

              @Rob-Kelley cool! If that solved it, nice.

              As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps ๐Ÿ™‚

              If my phone is offline, (no wifi or data) it won't calculate a simple route, if I put the app into Offline mode when the phone does have a data conenction then it can calculate the route.
              If the app detects the phone is offline, it puts itself into Offline mode, it then can't calculate the route and says it needs to be Online as per my screen shots.

              GSA1250
              HD Street Glide
              HD Sport Glide
              XT500 x 2

              Corjan Meijerinkundefined 1 Reply Last reply
              0
              • Rob Kelleyundefined Rob Kelley

                @Corjan-Meijerink said in New App - dissapointed:

                @Rob-Kelley cool! If that solved it, nice.

                As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps ๐Ÿ™‚

                If my phone is offline, (no wifi or data) it won't calculate a simple route, if I put the app into Offline mode when the phone does have a data conenction then it can calculate the route.
                If the app detects the phone is offline, it puts itself into Offline mode, it then can't calculate the route and says it needs to be Online as per my screen shots.

                Corjan Meijerinkundefined Online
                Corjan Meijerinkundefined Online
                Corjan Meijerink
                Developer
                wrote last edited by
                #11

                @Rob-Kelley Iโ€™d recommend downloading the offline maps again or even reinstalling.

                If the app cannot calculate a route in offline mode when you say you have all maps there are 2 scenarios:

                • user did not download (correct / all) maps
                • an internal issue with the offline maps
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                • stuart marrittundefined Offline
                  stuart marrittundefined Offline
                  stuart marritt
                  wrote last edited by
                  #12

                  Have just tried in offline mode with all Internet turned off and it works flawlessly for me

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                  • D Griffinundefined Offline
                    D Griffinundefined Offline
                    D Griffin
                    wrote last edited by
                    #13

                    I run almost every ride with off line maps! I downloaded the new version, undated my off line maps and planned my test route which I take everyday. Had no problems at all.

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                    • Paul Steinbergundefined Offline
                      Paul Steinbergundefined Offline
                      Paul Steinberg
                      wrote last edited by
                      #14

                      @Rob-Kelley hey just a thought, check that your offline maps have a checkmark beside them. In v4 I found that sometimes the downloads are interrupted and offline navigation wonโ€™t work until the downloads are completed.

                      See this thread. https://forum.myrouteapp.com/topic/10116/suggestion-prompt-to-update-downloaded-maps.?_=1762835124036

                      2022 R1250GS
                      Google Pixel 10XL
                      Android Auto
                      Chigee AIO6

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                      • Adrian Avramundefined Offline
                        Adrian Avramundefined Offline
                        Adrian Avram
                        wrote last edited by
                        #15

                        Same happened for me with all the maps freshly downloaded ...
                        From my point of view, internet should be used only to download new maps and display traffic information, just like other apps are doing (the ones that use offline maps)
                        IMG_4041 (1).PNG

                        Best regards,
                        Adrian

                        Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                        MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                        Honda NC750X (2021) with CHIGEE Aio-5 Play

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