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New App - dissapointed

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • RetiredWingManundefined Offline
    RetiredWingManundefined Offline
    RetiredWingMan
    Valued contributor
    wrote last edited by RetiredWingMan
    #2

    I don't have any problems doing a search and planning an A to B route without any Internet on my phone. Are you sure you have the required maps downloaded? I did notice that you have to have offfline mode enabled and you can't do scenic routes.

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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    • Rob Kelleyundefined Rob Kelley

      Hi
      I don't take any pleasure in writing this — I was really looking forward to the new app being released, checking everyday, but it doesn't seem to have addressed any of the issues I and others have reported.

      It still can't plan a A > B route without a data connection.
      no nav.jpg

      It 'still' doesn't use the offline maps for the display on this screen making it useless:
      IMG_1607.PNG

      And this new screen design, loads of white space but I have to scroll for more buttons:
      white space.PNG

      Sadly I've not seen anything that's made think 'oh, that's nice'.

      I'd like to use MRA for all my nav but it's impossible for these reasons, I have to use a different Nav app that actually uses it's offline maps when offline.

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXpert
      wrote last edited by
      #3

      @Rob-Kelley I have never had a problem with offline maps or navigation. You can clearly see No internet in the first screenshot and no Wi-Fi or Data icons in the second screenshot.

      IMG_5206.png

      IMG_5207.png

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox BJ8

      Rob Kelleyundefined 1 Reply Last reply
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      • Corjan Meijerinkundefined Online
        Corjan Meijerinkundefined Online
        Corjan Meijerink
        Developer
        wrote last edited by Corjan Meijerink
        #4

        You definitely have not downloaded the offline maps if that is an issue.

        Satellite maps won’t be available offline ever because that would be gigabytes of data rather than a few megabytes for the same area. That said, never thought of that so indeed a user won’t get a notification of that. Great idea to add something in that line.

        Horizontal scrollable buttons are great as the most important ones are at the left and this scales well across all devices and widely used now in many apps.

        The white space depends on the amount of details for the search result. Indeed, when not much available, the white space is a bit much but never felt disturbing.

        Edit: scenic routes can never be calculated offline but will show a nice message if you attempt this

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        • Rob Kelleyundefined Offline
          Rob Kelleyundefined Offline
          Rob Kelley
          wrote last edited by
          #5

          I've been using MRA for some years and understand offline maps and I do have them downloaded, I've raised these issues before (on FB and here) and been told that it won't plot a simple route without a data connection and offline maps are not used for that part for the app so now I'm getting mixed messages.
          This is from my App (I'm now updating the minor version)
          ol maps.jpg

          GSA1250
          HD Street Glide
          HD Sport Glide
          XT500 x 2

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          • Nick Carthewundefined Nick Carthew

            @Rob-Kelley I have never had a problem with offline maps or navigation. You can clearly see No internet in the first screenshot and no Wi-Fi or Data icons in the second screenshot.

            IMG_5206.png

            IMG_5207.png

            Rob Kelleyundefined Offline
            Rob Kelleyundefined Offline
            Rob Kelley
            wrote last edited by
            #6

            @Nick-Carthew said in New App - dissapointed:

            @Rob-Kelley I have never had a problem with offline maps or navigation. You can clearly see No internet in the first screenshot and no Wi-Fi or Data icons in the second screenshot.

            IMG_5206.png

            IMG_5207.png

            Correct there's no wifi or data - that's why this is an issue around 'offline' mode, I can't test offline mode and be online at the same time.

            Here you say A > B routes cannot be calculated when offline but you say you've never had a problem offline, you can see where the confusion is coming from.
            Screenshot 2025-11-10 173406.png

            GSA1250
            HD Street Glide
            HD Sport Glide
            XT500 x 2

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            • Corjan Meijerinkundefined Online
              Corjan Meijerinkundefined Online
              Corjan Meijerink
              Developer
              wrote last edited by Corjan Meijerink
              #7

              The update is released today so forgive the community not yet knowing everything 😉

              Edit: Answers from a while ago don’t have to be relevant for this 5.0 update

              Offline maps are now used throughout the entire application!

              Rob Kelleyundefined 1 Reply Last reply
              1
              • Corjan Meijerinkundefined Corjan Meijerink

                The update is released today so forgive the community not yet knowing everything 😉

                Edit: Answers from a while ago don’t have to be relevant for this 5.0 update

                Offline maps are now used throughout the entire application!

                Rob Kelleyundefined Offline
                Rob Kelleyundefined Offline
                Rob Kelley
                wrote last edited by
                #8

                @Corjan-Meijerink said in New App - dissapointed:

                The update is released today so forgive the community not yet knowing everything 😉

                Edit: Answers from a while ago don’t have to be relevant for this 5.0 update

                Offline maps are now used throughout the entire application!

                Thanks, the issue I had was the satellite imagery not being offline - which makes total sense, the roads etc are loading nicely so good to see.

                GSA1250
                HD Street Glide
                HD Sport Glide
                XT500 x 2

                Corjan Meijerinkundefined 1 Reply Last reply
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                • Rob Kelleyundefined Rob Kelley

                  @Corjan-Meijerink said in New App - dissapointed:

                  The update is released today so forgive the community not yet knowing everything 😉

                  Edit: Answers from a while ago don’t have to be relevant for this 5.0 update

                  Offline maps are now used throughout the entire application!

                  Thanks, the issue I had was the satellite imagery not being offline - which makes total sense, the roads etc are loading nicely so good to see.

                  Corjan Meijerinkundefined Online
                  Corjan Meijerinkundefined Online
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #9

                  @Rob-Kelley cool! If that solved it, nice.

                  As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps 🙂

                  Rob Kelleyundefined 1 Reply Last reply
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                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Rob-Kelley cool! If that solved it, nice.

                    As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps 🙂

                    Rob Kelleyundefined Offline
                    Rob Kelleyundefined Offline
                    Rob Kelley
                    wrote last edited by Rob Kelley
                    #10

                    @Corjan-Meijerink said in New App - dissapointed:

                    @Rob-Kelley cool! If that solved it, nice.

                    As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps 🙂

                    If my phone is offline, (no wifi or data) it won't calculate a simple route, if I put the app into Offline mode when the phone does have a data conenction then it can calculate the route.
                    If the app detects the phone is offline, it puts itself into Offline mode, it then can't calculate the route and says it needs to be Online as per my screen shots.

                    GSA1250
                    HD Street Glide
                    HD Sport Glide
                    XT500 x 2

                    Corjan Meijerinkundefined 1 Reply Last reply
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                    • Rob Kelleyundefined Rob Kelley

                      @Corjan-Meijerink said in New App - dissapointed:

                      @Rob-Kelley cool! If that solved it, nice.

                      As said, we can add a notice (which is a great idea) when being offline but you enabled satellite maps 🙂

                      If my phone is offline, (no wifi or data) it won't calculate a simple route, if I put the app into Offline mode when the phone does have a data conenction then it can calculate the route.
                      If the app detects the phone is offline, it puts itself into Offline mode, it then can't calculate the route and says it needs to be Online as per my screen shots.

                      Corjan Meijerinkundefined Online
                      Corjan Meijerinkundefined Online
                      Corjan Meijerink
                      Developer
                      wrote last edited by
                      #11

                      @Rob-Kelley I’d recommend downloading the offline maps again or even reinstalling.

                      If the app cannot calculate a route in offline mode when you say you have all maps there are 2 scenarios:

                      • user did not download (correct / all) maps
                      • an internal issue with the offline maps
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