Statement on map spinning

[Corjan Meijerink]

Hi everyone!

Software development is a lot of fun.
Every single day we at MyRoute-app dedicated all our time to create the best possible platform. For some aspects we are dependent on suppliers. One of these is HERE as they supply the core navigation functionality of the navigation engine.

Map spinning originates from as issue in their software, which they resolved.

However. Every single update as of that version contain critical issues.
On april 9th I email them about these issues. They promised a fix in their latest version. On May 21st I emailed them (two days after their release) that it still did not work correctly.

I am sorry to disappoint those who have a spinning map but I literally cannot at this point fix it. I am in touch with HERE, filed a complaint and doing everything I can to get this resolved as quickly as possible.

No, this is in no way me being overly critical about HERE.
No, I won't accept any "HERE is ***" comments.
It's just a nasty issue that needs to be resolved. I only want to let you know that we at MyRoute-app share your frustration about the issue.

Cheers,
Corjan

[Marinus van Deudekom]

Thnkx for your statement Corjan. I completely understand what you're saying. With you I'm a bit disappointed in Here. MRA is a big customer for them at Here and I would hope that they put even more priority in fixing the sdk.
I hope for the best and thnkx again for keeping us up speed

[nomko]

Goed bezig

Je gaat van mij zeker niet horen dat HERE (*****) is. Want dan kan ik de andere kaarten en apps ook allerlei bijnamen gaan geven.

Het is wachten hoe HERE met de opmerkingen omgaat en hoe snel en op welke manier zij het kunnen fixen zodat wij weer kunnen blijven genieten van MRA.

[Lenny O]

Hello, Corjan!
Glad to read your post as I have experienced it on my trip....
Not really spinning, but changing orientation from lanscape to portrait, if you know what I mean... all by itself, with no input from me. Does that fall into this category?
Hope they move their butts!

[Hubert Thoring]

Thank you @corjan-meijerink That you care so much about it, problems are not that, life is far too beautiful than that such a thing would be a problem, real problems look different.

Good that you part it here, we are with you, it will succeed, just a little patience for everyone.

As long as it might help with a good beer this music

VG

[Bart De Medts]

Thanks for this open communication. It’s typical of MRA...

[Con Hennekens]

I must say that on our 4 days trip last week of course I have experienced the issue too. I understand that it is not funny, but I must say I am less bothered by it than some people here. I guess I have a habit of checking where I need to go already before I am fully stopped Nevertheless I understand that it can be annoying, and HERE should make it higher priority. Thanks for your statement.

[Hubert Thoring]

@Con-Hennekens said:

I must say that on our 4 days trip last week of course I have experienced the issue too. I understand that it is not funny, but I must say I am less bothered by it than some people here. I guess I have a habit of checking where I need to go already before I am fully stopped Nevertheless I understand that it can be annoying, and HERE should make it higher priority. Thanks for your statement.

I see it that way too, usually pay attention to how I drive into the break and how it actually goes on... Turning on the head helps