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Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Aiello antoninoundefined Online
    Aiello antoninoundefined Online
    Aiello antonino
    wrote last edited by
    #1

    Oggi sono uscito un giro, avevo preparato un itinerario a casa, che ho sincronizzato con l'app, mi fermo a mangiare, fermo la navigazione, quando finisco di mangiare, presto a partire, riavvio il percorso e l'app mi dice IMPOSSIBILE CALCOLARE IL PERCORSO... Era un'area in cui non c'era segnale telefonico, ho anche provato ad attivare la navigazione offline, ho scaricato tutte le mappe dell'Italia, non dovrebbe navigare anche se non c'Γ¨ segnale telefonico e dati? Ti lascio alcuni screenshot...IMG_2778.png IMG_2779.png

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    • Aiello antoninoundefined Online
      Aiello antoninoundefined Online
      Aiello antonino
      wrote last edited by
      #2

      Sorry, I thought I had translated...

      Today I went out for a ride, I had prepared an itinerary at home, which I synchronized with the app, I stop to eat, I stop browsing, when I finish eating, I'm about to leave, I restart the route and the app tells me IMPOSSIBLE TO CALCULATE THE ROUTE... It was an area where there was no phone signal, I also tried to activate offline navigation, I downloaded all the maps of Italy, shouldn't it browse even if there is no phone signal and data? I'll leave you some screenshots...

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      • Aiello antoninoundefined Online
        Aiello antoninoundefined Online
        Aiello antonino
        wrote last edited by
        #3

        No one can give me a reason?

        Con Hennekensundefined 1 Reply Last reply
        0
        • Aiello antoninoundefined Aiello antonino

          No one can give me a reason?

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #4

          @Aiello-antonino, Don't be so impatient, most users are at work... πŸ˜‰

          It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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          1
          • Aiello antoninoundefined Online
            Aiello antoninoundefined Online
            Aiello antonino
            wrote last edited by
            #5

            I thought that since I forgot to translate the text, no one would take it into account, thanks for the reply... Could it be because I had recalculation disabled?

            Con Hennekensundefined 1 Reply Last reply
            0
            • Aiello antoninoundefined Aiello antonino

              I thought that since I forgot to translate the text, no one would take it into account, thanks for the reply... Could it be because I had recalculation disabled?

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote last edited by
              #6

              @Aiello-antonino, You can test that by enabling it πŸ˜‰
              But of course that should not matter, since no single route can be started without an initial calculation.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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              • Aiello antoninoundefined Online
                Aiello antoninoundefined Online
                Aiello antonino
                wrote last edited by
                #7

                So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                Marinus van Deudekomundefined 1 Reply Last reply
                0
                • Aiello antoninoundefined Aiello antonino

                  So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

                  Marinus van Deudekomundefined Offline
                  Marinus van Deudekomundefined Offline
                  Marinus van Deudekom
                  RouteXpert
                  wrote last edited by
                  #8

                  @Aiello-antonino If you end up in a place where there's no internet available for you you can turn to navigating off line. Make shure that the sync. your routes is enabled so you can start those route anywhere

                  Honda Goldwing GL1500,
                  Honda Silverwing GL 650
                  DMD2 T865X 8 inch Android tablet using MRA next for navigation
                  Garmin XT sold
                  Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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                  • Aiello antoninoundefined Online
                    Aiello antoninoundefined Online
                    Aiello antonino
                    wrote last edited by
                    #9

                    Everything you write was already done when what I wrote happened...

                    1 Reply Last reply
                    0
                    • Aiello antoninoundefined Online
                      Aiello antoninoundefined Online
                      Aiello antonino
                      wrote last edited by Aiello antonino
                      #10

                      I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

                      With these settings
                      f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
                      44e14d3c-8767-46b5-b29d-9630669b170a-image.png

                      THIS HAPPENS

                      3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

                      IF I CHANGE THE SETTINGS IN THE PHOTO BOX

                      1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
                      f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

                      THIS HAPPENS

                      66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

                      So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                      Nick Carthewundefined Peter Zehentreiterundefined 2 Replies Last reply
                      0
                      • Aiello antoninoundefined Aiello antonino

                        I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

                        With these settings
                        f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
                        44e14d3c-8767-46b5-b29d-9630669b170a-image.png

                        THIS HAPPENS

                        3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

                        IF I CHANGE THE SETTINGS IN THE PHOTO BOX

                        1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
                        f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

                        THIS HAPPENS

                        66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

                        So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                        Nick Carthewundefined Offline
                        Nick Carthewundefined Offline
                        Nick Carthew
                        RouteXpert
                        wrote last edited by
                        #11

                        @Aiello-antonino said in Unable to calculate route:

                        I did some tests, I put it in airplane mode to recreate yesterday's situation

                        So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                        You need 3 things to navigate offline.
                        All of the offline maps that you will use.
                        All of the routes should be synced
                        Offline navigation selected in the functional section of Navigation settings.

                        With all these in place you can navigate entirely offline without any data connection.

                        Always willing to help if I can.
                        Triumph Tiger 1200 XRT called Tina.
                        MRA Navigation Next and SilverFox BJ8

                        Aiello antoninoundefined 1 Reply Last reply
                        0
                        • Aiello antoninoundefined Aiello antonino

                          I did some tests, I put it in airplane mode to recreate yesterday's situation and this is what comes out, 2 different behaviors if you change certain settings, but IMPOSSIBLE to be able to use the app if there is no signal

                          With these settings
                          f58165aa-98e6-43aa-a99a-0bb073091c94-image.png
                          44e14d3c-8767-46b5-b29d-9630669b170a-image.png

                          THIS HAPPENS

                          3bbaf215-893a-4194-bfe6-84d15d25511e-image.png

                          IF I CHANGE THE SETTINGS IN THE PHOTO BOX

                          1eb12c35-b382-42ca-aee1-8367eb60360f-image.png
                          f4ef0824-493d-4692-85b7-ad79c349ac95-image.png

                          THIS HAPPENS

                          66a26724-ee85-4fee-b24a-51e1db6d79b5-image.png

                          So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                          Peter Zehentreiterundefined Offline
                          Peter Zehentreiterundefined Offline
                          Peter Zehentreiter
                          wrote last edited by
                          #12

                          @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                          Please try the following settings; they work perfectly for me.

                          Im currently in Germany and the Route I opened is in Italy, without any problems.

                          You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                          Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                          BMW R 1250 GS
                          MRA Navigation & SilverFox C1 Controller
                          BMW Connected Ride Cradle
                          Wunderlich USB Ladebox mit Quadlock
                          Pixel 9 "online"
                          SPC Universal mount
                          Motorola Edge 40 "offline"
                          Sena SLR 3
                          Sena 50 R

                          Aiello antoninoundefined 2 Replies Last reply
                          0
                          • Nick Carthewundefined Nick Carthew

                            @Aiello-antonino said in Unable to calculate route:

                            I did some tests, I put it in airplane mode to recreate yesterday's situation

                            So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

                            You need 3 things to navigate offline.
                            All of the offline maps that you will use.
                            All of the routes should be synced
                            Offline navigation selected in the functional section of Navigation settings.

                            With all these in place you can navigate entirely offline without any data connection.

                            Aiello antoninoundefined Online
                            Aiello antoninoundefined Online
                            Aiello antonino
                            wrote last edited by Aiello antonino
                            #13

                            @Nick-Carthew As you can see from the photos I did everything you write, I forgot to upload the photo where you can see that I have all the maps offline, but here it is...!

                            1 Reply Last reply
                            0
                            • Peter Zehentreiterundefined Peter Zehentreiter

                              @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                              Please try the following settings; they work perfectly for me.

                              Im currently in Germany and the Route I opened is in Italy, without any problems.

                              You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                              Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                              Aiello antoninoundefined Online
                              Aiello antoninoundefined Online
                              Aiello antonino
                              wrote last edited by
                              #14

                              @Peter-Zehentreiter I just checked your settings and they are the same as mine in the various tests, but it doesn't work for me…
                              d63595b1-9373-45f8-b398-d44c008222c6-image.png

                              1 Reply Last reply
                              0
                              • Peter Zehentreiterundefined Peter Zehentreiter

                                @Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

                                Please try the following settings; they work perfectly for me.

                                Im currently in Germany and the Route I opened is in Italy, without any problems.

                                You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

                                Screenshot_20260112-212429.MyRoute-app.png Screenshot_20260112-212443.MyRoute-app.png Screenshot_20260112-212453.MyRoute-app.png Screenshot_20260112-212515.MyRoute-app.png Screenshot_20260112-212529.MyRoute-app.png Screenshot_20260112-212548.MyRoute-app.png Screenshot_20260112-212613.MyRoute-app.png

                                Aiello antoninoundefined Online
                                Aiello antoninoundefined Online
                                Aiello antonino
                                wrote last edited by Aiello antonino
                                #15

                                @Peter-Zehentreiter can you please try this route?
                                https://www.myrouteapp.com/it/social/route/12491866?mode=share

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                                0
                                • M. Schrijverundefined Offline
                                  M. Schrijverundefined Offline
                                  M. Schrijver
                                  Valued contributor
                                  wrote last edited by
                                  #16

                                  Try to use Car modus instead of Motorcycle modus. See what's happens

                                  (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                  Aiello antoninoundefined 1 Reply Last reply
                                  0
                                  • Aiello antoninoundefined Online
                                    Aiello antoninoundefined Online
                                    Aiello antonino
                                    wrote last edited by Aiello antonino
                                    #17

                                    I don't understand...now it's working perfectly as I thought it should be...

                                    1 Reply Last reply
                                    0
                                    • M. Schrijverundefined M. Schrijver

                                      Try to use Car modus instead of Motorcycle modus. See what's happens

                                      Aiello antoninoundefined Online
                                      Aiello antoninoundefined Online
                                      Aiello antonino
                                      wrote last edited by Aiello antonino
                                      #18

                                      @M.-Schrijver I didn't change anything and now it works...I don't know what to think...

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                                      • Aiello antoninoundefined Online
                                        Aiello antoninoundefined Online
                                        Aiello antonino
                                        wrote last edited by Aiello antonino
                                        #19

                                        It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
                                        https://www.myrouteapp.com/it/social/route/558376?

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