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Audio cuttet via Bluetooth

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Jan Weerheimundefined Offline
    Jan Weerheimundefined Offline
    Jan Weerheim
    wrote last edited by
    #6

    Mijn ervaring: als de autoradio in gebruik is slikt de routebegeleiding bij mij ook de eerste woorden in. Als ik muziek speel via spotify (android auto) dan wordt alle teks wel uitgesproken.

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    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote last edited by
      #7

      I remember the TomTom Rider days when you could still edit the audio files yourself. Some headsets also had this problem. The solution was to extend each audio file by half a second at the beginning. This was because the Bluetooth connection had to be established before the audio file was sent.
      I don't know how much this helps. Nowadays, the announcements are generated by the smartphone itself. Perhaps you would have to open the channel first and then start the announcement with a delay.

      Hardware
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      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote last edited by
        #8

        It's a frustrating issue indeed.
        We verified that we do everything correctly (in theory) 😉

        I've delayed the start of the audio instructions by 1 second if you are connected to Android Auto but Android Auto almost seems to ignore this.

        As users also indicate, the behavior differs depending on if you are listening to the car radio or to spotify. But we don't know what you are listening to.
        We simply communicate to Android:

        • MyRoute-app wants priority
        • Please "duck" (lower the volume of) other apps
        • Wait 1 second (if connected to Android Auto) otherwise we don't add an extra wait
        • Speak the instruction
        • Tell the OS we are finished so other audio can gain priority again

        This is how it should work and how it works well for a lot of users.

        The whole ecosystem of Android, the amount of different (bluetooth) configurations, Flutter as development platform and our priorities simply don't help in getting this solved 🙂

        Con Hennekensundefined 1 Reply Last reply
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        • Corjan Meijerinkundefined Corjan Meijerink

          It's a frustrating issue indeed.
          We verified that we do everything correctly (in theory) 😉

          I've delayed the start of the audio instructions by 1 second if you are connected to Android Auto but Android Auto almost seems to ignore this.

          As users also indicate, the behavior differs depending on if you are listening to the car radio or to spotify. But we don't know what you are listening to.
          We simply communicate to Android:

          • MyRoute-app wants priority
          • Please "duck" (lower the volume of) other apps
          • Wait 1 second (if connected to Android Auto) otherwise we don't add an extra wait
          • Speak the instruction
          • Tell the OS we are finished so other audio can gain priority again

          This is how it should work and how it works well for a lot of users.

          The whole ecosystem of Android, the amount of different (bluetooth) configurations, Flutter as development platform and our priorities simply don't help in getting this solved 🙂

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #9

          @Corjan-Meijerink, Indeed, the 1 second pause did seem to help, but it is just not enough, for my specific case I mean. You absolutely cannot introduce a longer pause everyone not having this problem 😉 My theory, not being held back by any knowledge, is that some AA devices simply do not honour the "wants priority" command, but listen to audio (voice) itself and decide (too late) to duck for themselves.

          the behavior differs depending on if you are listening to the car radio or to spotify.

          Yes, but that is quite logical. When playing spotify (or anything else) from your phone, the media channel is continuously open. The phone ducks spotify, and not AA.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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          • Haugundefined Offline
            Haugundefined Offline
            Haug
            wrote last edited by
            #10

            In scenic for instance, I have 2 seconds audio delay and it works perfect.

            IMG_0204.jpeg

            Con Hennekensundefined 1 Reply Last reply
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            • Haugundefined Offline
              Haugundefined Offline
              Haug
              wrote last edited by
              #11

              Remark: this happens even, if the iPhone is directly connected to Bluetooth headphones without CP or AA

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              • Haugundefined Haug

                In scenic for instance, I have 2 seconds audio delay and it works perfect.

                IMG_0204.jpeg

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote last edited by
                #12

                @Haug, thanks for this. This proves that not only MRA is struggling with this problem...
                @Corjan-Meijerink, what do you think about this?

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                • M. Schrijverundefined Offline
                  M. Schrijverundefined Offline
                  M. Schrijver
                  Valued contributor
                  wrote last edited by
                  #13

                  I've this problem also. Already for a while. It was introcduced in one of the latest 4.** version.

                  My headset did not change. The software of the headset did not change. The settings of my headset did not change.
                  The android auto setup did not change (built-in Honda Goldwing). The software of the Goldwing did not change.
                  The Android phone did not change.

                  But...
                  Offcourse there where severall software updates on my phone. MRA, Android Auto app, others apps.

                  When i play Spotify or other media, the audio of MRA is not cut of at the front. But if MRA is only source of audio. Then the first word or words (about 0.5-1 sec of text) is cut off.
                  This behaviour is in my situation very stable.

                  (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                  • Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote last edited by
                    #14

                    In the 5.0.1 update coming week it will be possible to configure your own audio delay 🙂

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                    • Haugundefined Offline
                      Haugundefined Offline
                      Haug
                      wrote last edited by
                      #15

                      One remark: it has nothing to do with AA oder CarPlay, it’s even if you connect your iPhone directly via bluetooth without any CarPlay or android auto.

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