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  4. Not all Moments showing up in my tracks, or not at all

Not all Moments showing up in my tracks, or not at all

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Bob Beaupreundefined Offline
    Bob Beaupreundefined Offline
    Bob Beaupre
    wrote last edited by
    #1

    As of late some of my Moments do not show up in my saved tracks.

    We are just back from a 350 mile, ride and a lot of the moments did not show up in my tracklog.

    Then this morning to test it again i went a short ride in the car, used Android auto with a favorite to get the route to show up, (that worked great) and at one of the stops I took two pictures with the app running, but neither showed up on the tracklog?

    I would then need to go in and manually add them.

    Also, is there a maximum number of moments that can be added to a tracklog?

    Con Hennekensundefined 1 Reply Last reply
    0
    • Bob Beaupreundefined Bob Beaupre

      As of late some of my Moments do not show up in my saved tracks.

      We are just back from a 350 mile, ride and a lot of the moments did not show up in my tracklog.

      Then this morning to test it again i went a short ride in the car, used Android auto with a favorite to get the route to show up, (that worked great) and at one of the stops I took two pictures with the app running, but neither showed up on the tracklog?

      I would then need to go in and manually add them.

      Also, is there a maximum number of moments that can be added to a tracklog?

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote last edited by
      #2

      @Robert-Beaupre, I am not sure what you mean by "moments", but I just tried to replicate what you describe, and I see pictures attached to my uploaded tracklog just fine. You are using the in-app photo option I suppose (so not your Android Photo app). To be honest I am ahead a bit on versions compared to that latest public release, but I can't imagine anything being changed on this subject. Maybe someone on a public release can retry?

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

      1 Reply Last reply
      0
      • Bob Beaupreundefined Offline
        Bob Beaupreundefined Offline
        Bob Beaupre
        wrote last edited by
        #3

        Yes, using the MyRoute App, (Gold) on my Android phone. Stop along the route and from the app take a picture ((moment) in the route planner). Not all of the pictures show up when I return home and view the tracklog of the ride I was just on? Viewing the tracklog in MRA Routeplanner

        Marinus van Deudekomundefined 1 Reply Last reply
        0
        • Bob Beaupreundefined Bob Beaupre

          Yes, using the MyRoute App, (Gold) on my Android phone. Stop along the route and from the app take a picture ((moment) in the route planner). Not all of the pictures show up when I return home and view the tracklog of the ride I was just on? Viewing the tracklog in MRA Routeplanner

          Marinus van Deudekomundefined Offline
          Marinus van Deudekomundefined Offline
          Marinus van Deudekom
          Valued contributor
          wrote last edited by
          #4

          @Bob-Beaupre hi Bob. You say that you use the Gold abo but you need the navigation next app as well

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT (almost in the cupboard)
          Samsung S24FE mounted on a Quadlock and using Android Auto in my car

          Con Hennekensundefined Bob Beaupreundefined 2 Replies Last reply
          0
          • Marinus van Deudekomundefined Marinus van Deudekom

            @Bob-Beaupre hi Bob. You say that you use the Gold abo but you need the navigation next app as well

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote last edited by
            #5

            @Marinus-van-Deudekom, that is incorrect, adding pictures to tracklogs is a tracking feature and that is even possible with a free subscription.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

            Marinus van Deudekomundefined 1 Reply Last reply
            0
            • Con Hennekensundefined Con Hennekens

              @Marinus-van-Deudekom, that is incorrect, adding pictures to tracklogs is a tracking feature and that is even possible with a free subscription.

              Marinus van Deudekomundefined Offline
              Marinus van Deudekomundefined Offline
              Marinus van Deudekom
              Valued contributor
              wrote last edited by
              #6

              @Con-Hennekens but to create a tracklog in my opinion you must be navigating and therefore must have the next app. I think that that was what the question was about

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT (almost in the cupboard)
              Samsung S24FE mounted on a Quadlock and using Android Auto in my car

              Con Hennekensundefined 1 Reply Last reply
              -1
              • Marinus van Deudekomundefined Marinus van Deudekom

                @Con-Hennekens but to create a tracklog in my opinion you must be navigating and therefore must have the next app. I think that that was what the question was about

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote last edited by
                #7

                @Marinus-van-Deudekom, No 😉
                You can start tracking from the main screen, you do not have to be navigating. That was ultimately the main goal for the app, navigation has been added later. Also in the upcoming version 5 of the app, it will still be possible to track without navigation, and also to add pictures to your track.

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                Marinus van Deudekomundefined 1 Reply Last reply
                0
                • Con Hennekensundefined Con Hennekens

                  @Marinus-van-Deudekom, No 😉
                  You can start tracking from the main screen, you do not have to be navigating. That was ultimately the main goal for the app, navigation has been added later. Also in the upcoming version 5 of the app, it will still be possible to track without navigation, and also to add pictures to your track.

                  Marinus van Deudekomundefined Offline
                  Marinus van Deudekomundefined Offline
                  Marinus van Deudekom
                  Valued contributor
                  wrote last edited by
                  #8

                  @Con-Hennekens it beats me why over would want to start a track Log is you're nooit Navigating. I give up. I don't have to understand everything

                  Honda Goldwing GL1500,
                  Honda Silverwing GL 650
                  DMD2 T865X 8 inch Android tablet using MRA next for navigation
                  Garmin XT (almost in the cupboard)
                  Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                  Con Hennekensundefined Dave J 0undefined Rob Verhoeffundefined 3 Replies Last reply
                  0
                  • Marinus van Deudekomundefined Marinus van Deudekom

                    @Con-Hennekens it beats me why over would want to start a track Log is you're nooit Navigating. I give up. I don't have to understand everything

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote last edited by Con Hennekens
                    #9

                    @Marinus-van-Deudekom, It beats me why so many people track what they already have routes for... 😉
                    But fact is that the MRA app started out as a track only app. People want to track where they are going, even if they follow a route leader. Have you never seen the track-button on the main window? 😉

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                    Marinus van Deudekomundefined Brian McGundefined 2 Replies Last reply
                    0
                    • Marinus van Deudekomundefined Marinus van Deudekom

                      @Con-Hennekens it beats me why over would want to start a track Log is you're nooit Navigating. I give up. I don't have to understand everything

                      Dave J 0undefined Offline
                      Dave J 0undefined Offline
                      Dave J 0
                      Valued contributor
                      wrote last edited by
                      #10

                      @Marinus-van-Deudekom I will sometimes record a tracklog when part of a group ride and we have not been given the route - the ride leader is using the second rider drop off procedure. This then allows me to review the route later on.

                      Kind Regards. Help where I can.
                      Ducati Multistrada V4 Rally
                      iPhone 15 Pro
                      CHIGEE AIO-6 LTE
                      Google Pixel 6 Pro - mounted on SP Connect Plus
                      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                      Marinus van Deudekomundefined 1 Reply Last reply
                      0
                      • Dave J 0undefined Dave J 0

                        @Marinus-van-Deudekom I will sometimes record a tracklog when part of a group ride and we have not been given the route - the ride leader is using the second rider drop off procedure. This then allows me to review the route later on.

                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekomundefined Offline
                        Marinus van Deudekom
                        Valued contributor
                        wrote last edited by
                        #11

                        @Dave-J-0 and how do you feel that ride. Using the web screen or like I think using the navigation app and thus recording that ride.

                        Honda Goldwing GL1500,
                        Honda Silverwing GL 650
                        DMD2 T865X 8 inch Android tablet using MRA next for navigation
                        Garmin XT (almost in the cupboard)
                        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                        Dave J 0undefined 1 Reply Last reply
                        0
                        • Con Hennekensundefined Con Hennekens

                          @Marinus-van-Deudekom, It beats me why so many people track what they already have routes for... 😉
                          But fact is that the MRA app started out as a track only app. People want to track where they are going, even if they follow a route leader. Have you never seen the track-button on the main window? 😉

                          Marinus van Deudekomundefined Offline
                          Marinus van Deudekomundefined Offline
                          Marinus van Deudekom
                          Valued contributor
                          wrote last edited by
                          #12

                          @Con-Hennekens do you mean the main window of the webpage or the main window of the navigation app

                          Honda Goldwing GL1500,
                          Honda Silverwing GL 650
                          DMD2 T865X 8 inch Android tablet using MRA next for navigation
                          Garmin XT (almost in the cupboard)
                          Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                          Con Hennekensundefined 1 Reply Last reply
                          0
                          • Marinus van Deudekomundefined Marinus van Deudekom

                            @Dave-J-0 and how do you feel that ride. Using the web screen or like I think using the navigation app and thus recording that ride.

                            Dave J 0undefined Offline
                            Dave J 0undefined Offline
                            Dave J 0
                            Valued contributor
                            wrote last edited by
                            #13

                            @Marinus-van-Deudekom On the ride, I can see where I have been on the iPhone for understanding where I am if in a new area. More importantly, I will use the tracklog in the web planner when planning a route in that area - this is probably how I use the tracklog the most.

                            Kind Regards. Help where I can.
                            Ducati Multistrada V4 Rally
                            iPhone 15 Pro
                            CHIGEE AIO-6 LTE
                            Google Pixel 6 Pro - mounted on SP Connect Plus
                            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                            1 Reply Last reply
                            0
                            • Marinus van Deudekomundefined Marinus van Deudekom

                              @Con-Hennekens do you mean the main window of the webpage or the main window of the navigation app

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              Alpha tester
                              wrote last edited by
                              #14

                              @Marinus-van-Deudekom, no, the MRA app of course. There is no tracking from within the web page...

                              975df853-14f4-4b93-95e2-535edbbee8b1-image.png

                              Tracking without navigating.

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                              1 Reply Last reply
                              1
                              • Marinus van Deudekomundefined Marinus van Deudekom

                                @Con-Hennekens it beats me why over would want to start a track Log is you're nooit Navigating. I give up. I don't have to understand everything

                                Rob Verhoeffundefined Offline
                                Rob Verhoeffundefined Offline
                                Rob Verhoeff
                                Alpha tester
                                wrote last edited by
                                #15

                                @Marinus-van-Deudekom said in Not all Moments showing up in my tracks, or not at all:

                                it beats me why over would want to start a track Log is you're nooit Navigating. I give up. I don't have to understand everything

                                I track my hiking routes in the mountains and add photo moments to them.

                                BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                                iOS on iPhone 13 (mounted on Quadlock)
                                Apple CarPlay in VW T-Roc (wired)
                                Routelab on MacBook Air & iMac (Tahoe & Ventura)

                                1 Reply Last reply
                                0
                                • Marinus van Deudekomundefined Marinus van Deudekom

                                  @Bob-Beaupre hi Bob. You say that you use the Gold abo but you need the navigation next app as well

                                  Bob Beaupreundefined Offline
                                  Bob Beaupreundefined Offline
                                  Bob Beaupre
                                  wrote last edited by
                                  #16

                                  @Marinus-van-Deudekom Gold lifetime on both

                                  Nick Carthewundefined 1 Reply Last reply
                                  0
                                  • Bob Beaupreundefined Bob Beaupre

                                    @Marinus-van-Deudekom Gold lifetime on both

                                    Nick Carthewundefined Offline
                                    Nick Carthewundefined Offline
                                    Nick Carthew
                                    RouteXpert
                                    wrote last edited by
                                    #17

                                    @Bob-Beaupre said in Not all Moments showing up in my tracks, or not at all:

                                    @Marinus-van-Deudekom Gold lifetime on both

                                    To save any confusion Bob, Gold only refers to the website route planner.

                                    The mobile app is ether the free version that allows you to view and share your routes as well as creating tracklogs (tracking). Or you pay a subscription to have the navigation module added, thev navigation module is known as MRA Navigation Next.

                                    Always willing to help if I can.
                                    Triumph Tiger 1200 XRT called Tina.
                                    MRA Navigation Next and SilverFox BJ8

                                    1 Reply Last reply
                                    0
                                    • Con Hennekensundefined Con Hennekens

                                      @Marinus-van-Deudekom, It beats me why so many people track what they already have routes for... 😉
                                      But fact is that the MRA app started out as a track only app. People want to track where they are going, even if they follow a route leader. Have you never seen the track-button on the main window? 😉

                                      Brian McGundefined Offline
                                      Brian McGundefined Offline
                                      Brian McG
                                      wrote last edited by Brian McG
                                      #18

                                      @Con-Hennekens said in Not all Moments showing up in my tracks, or not at all:

                                      It beats me why so many people track what they already have routes for...

                                      maybe so they can see where the route that they had so carefully spent months planning, all went tits up & try & figure out what went wrong with the useless navigation device they were using 😜

                                      I actually record tracks of all my routes to see how accurately they are followed & to correct routes that might have real life errors that are not in the map data

                                      BlackView BV7100, Android 12
                                      Normaly navigate Routes in Offline mode with Offline Maps

                                      Con Hennekensundefined 1 Reply Last reply
                                      1
                                      • Brian McGundefined Brian McG

                                        @Con-Hennekens said in Not all Moments showing up in my tracks, or not at all:

                                        It beats me why so many people track what they already have routes for...

                                        maybe so they can see where the route that they had so carefully spent months planning, all went tits up & try & figure out what went wrong with the useless navigation device they were using 😜

                                        I actually record tracks of all my routes to see how accurately they are followed & to correct routes that might have real life errors that are not in the map data

                                        Con Hennekensundefined Offline
                                        Con Hennekensundefined Offline
                                        Con Hennekens
                                        Alpha tester
                                        wrote last edited by
                                        #19

                                        @Brian-McG, exactly, many people have different use cases. That was actually the point I was trying to make, like a mirror to the comment I was replying to 😉

                                        I am just an enthusiastic MRA user, and hope you will be one too!

                                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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