Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Tracklog lost

Tracklog lost

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
8 Posts 4 Posters 292 Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Manzo91undefined Offline
    Manzo91undefined Offline
    Manzo91
    wrote last edited by
    #1

    Hi, today after a ride of over 300 km during which I had started the tracklog, once I reached my destination I, as usual, stopped the tracklog and clicked on the save icon. However, an error appeared stating that it was not possible to save the tracklog due to lack of connectivity (which was actually available and working properly) or because the file was missing.
    I tried 3–4 times but always got the same negative result. Then, about 10 minutes later, when I opened the app again to try saving it once more, the tracklog had disappeared!

    Is there any way to recover it? There were uncharted roads in it that I need for an event.
    Thanks.

    Nick Carthewundefined Guzzistundefined 2 Replies Last reply
    0
    • Manzo91undefined Manzo91

      Hi, today after a ride of over 300 km during which I had started the tracklog, once I reached my destination I, as usual, stopped the tracklog and clicked on the save icon. However, an error appeared stating that it was not possible to save the tracklog due to lack of connectivity (which was actually available and working properly) or because the file was missing.
      I tried 3–4 times but always got the same negative result. Then, about 10 minutes later, when I opened the app again to try saving it once more, the tracklog had disappeared!

      Is there any way to recover it? There were uncharted roads in it that I need for an event.
      Thanks.

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXpert
      wrote last edited by
      #2

      @Manzo91 You could check to see if it is in Uploaded tracklogs. Go to your account page and scroll down to Uploaded tracklogs, if it isn't there then sadly it is gone forever.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      Manzo91undefined 1 Reply Last reply
      0
      • Nick Carthewundefined Nick Carthew

        @Manzo91 You could check to see if it is in Uploaded tracklogs. Go to your account page and scroll down to Uploaded tracklogs, if it isn't there then sadly it is gone forever.

        Manzo91undefined Offline
        Manzo91undefined Offline
        Manzo91
        wrote last edited by
        #3

        @Nick-Carthew i check, but there isn't. oh damn, i hope it's the only time that ths appens, otherwise it's a big problem.
        but what file it's missing?

        1 Reply Last reply
        0
        • Manzo91undefined Manzo91

          Hi, today after a ride of over 300 km during which I had started the tracklog, once I reached my destination I, as usual, stopped the tracklog and clicked on the save icon. However, an error appeared stating that it was not possible to save the tracklog due to lack of connectivity (which was actually available and working properly) or because the file was missing.
          I tried 3–4 times but always got the same negative result. Then, about 10 minutes later, when I opened the app again to try saving it once more, the tracklog had disappeared!

          Is there any way to recover it? There were uncharted roads in it that I need for an event.
          Thanks.

          Guzzistundefined Offline
          Guzzistundefined Offline
          Guzzist
          wrote last edited by
          #4

          @Manzo91 did you check the upload queue in settings in "Uploaded tracklogs"?
          Sometimes, if the Internet connection is bad or absent, the track couldn't be uploaded. You will see it in the upload queue indicated by special icon: arrow as circle...

          Nothing is impossible ;-)
          In past: GARMIN Zumo 210->GARMIN Zumo 395->GARMIN XT=> now: DMD T865-X + MyRoute-App, LocusMaps, OsmAnd.
          In past: GARMIN MapSource ->GARMIN BaseCamp->Tyre->Kurviger->Calimoto=> now: MRA-Routplanner.

          Manzo91undefined 1 Reply Last reply
          0
          • Guzzistundefined Guzzist

            @Manzo91 did you check the upload queue in settings in "Uploaded tracklogs"?
            Sometimes, if the Internet connection is bad or absent, the track couldn't be uploaded. You will see it in the upload queue indicated by special icon: arrow as circle...

            Manzo91undefined Offline
            Manzo91undefined Offline
            Manzo91
            wrote last edited by
            #5

            @Guzzist nope, the list is empty now...

            1 Reply Last reply
            0
            • Guzzistundefined Offline
              Guzzistundefined Offline
              Guzzist
              wrote last edited by
              #6

              bad luck

              Nothing is impossible ;-)
              In past: GARMIN Zumo 210->GARMIN Zumo 395->GARMIN XT=> now: DMD T865-X + MyRoute-App, LocusMaps, OsmAnd.
              In past: GARMIN MapSource ->GARMIN BaseCamp->Tyre->Kurviger->Calimoto=> now: MRA-Routplanner.

              1 Reply Last reply
              0
              • Stanisławundefined Offline
                Stanisławundefined Offline
                Stanisław
                Valued contributor
                wrote last edited by
                #7

                That's why I would like the option to automatically save track logs to local memory independently of any action on the screen. It could work like video recorders do: for example 10 files could be stored in memory and the oldest ones could be overwritten.

                Manzo91undefined 1 Reply Last reply
                2
                • Stanisławundefined Stanisław

                  That's why I would like the option to automatically save track logs to local memory independently of any action on the screen. It could work like video recorders do: for example 10 files could be stored in memory and the oldest ones could be overwritten.

                  Manzo91undefined Offline
                  Manzo91undefined Offline
                  Manzo91
                  wrote last edited by
                  #8

                  @Stanisław great idea! so there would be no risk of losing the tracks just recorded.. I hope that the developer implement this option.

                  1 Reply Last reply
                  0
                  Reply
                  • Reply as topic
                  Log in to reply
                  • Oldest to Newest
                  • Newest to Oldest
                  • Most Votes


                  ACTIVE USERS
                  Nick Carthewundefined
                  Nick Carthew
                  Manzo91undefined
                  Manzo91
                  Stanisławundefined
                  Stanisław
                  Guzzistundefined
                  Guzzist
                  POPULAR TOPICS
                  • New beta! 4.4.0 (400)
                    CD130undefined
                    CD130
                    10
                    14
                    132

                  • Looking for a Route from Roermond to Ijmuiden, Netherlands?
                    Rob Veermanundefined
                    Rob Veerman
                    0
                    10
                    197

                  • NAV 6 Craziness
                    white.mouseundefined
                    white.mouse
                    0
                    5
                    74

                  • 12 Tage in den Seealpen mit MRA und es war eher NICHT gut..
                    Hubert Thoringundefined
                    Hubert Thoring
                    1
                    22
                    519

                  • Route en avance sur la position
                    LE DIZES Freddyundefined
                    LE DIZES Freddy
                    0
                    3
                    14

                  • De geplande route even verlaten, kan dit?
                    M. Schrijverundefined
                    M. Schrijver
                    0
                    6
                    324

                  • Scherm indeling MRA routeplanner
                    Robinekeundefined
                    Robineke
                    0
                    10
                    283

                  • Scenic routing & RouteXpert library improvements
                    Edwin_Mundefined
                    Edwin_M
                    13
                    21
                    2.1k
                  MY GROUPS
                  • Login

                  • Login or register to search.
                  • First post
                    Last post
                  0
                  • Categories
                  • Recent
                  • Popular
                  • Support
                  • MyRoute-app