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    Subscription page down?

    [App] Problems, Bugs and other Issues
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    • Ian Joyner
      Ian Joyner last edited by

      Hi, I’m trying to subscribe, but after I click check out, I just get a blank page. Is the server down?

      Nick Carthew 1 Reply Last reply Reply Quote 0
      • Nick Carthew
        Nick Carthew RouteXperts Instructor @Ian Joyner last edited by

        @Ian-Joyner I have just tried to buy a subscription and when I get to the checkout and choose PayPal I get re-routed to PayPal. So I guess everything is working. Do you have any security settings that are blocking you?

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        Ian Joyner 1 Reply Last reply Reply Quote 0
        • Ian Joyner
          Ian Joyner @Nick Carthew last edited by

          @Nick-Carthew I’m not aware of any security settings that would cause an issue, I can use other sites fine. I’ve tried on an iPhone and MacBook, both just have a blank page, although I can use the rest of the site fine.

          Nick Carthew 1 Reply Last reply Reply Quote 0
          • Nick Carthew
            Nick Carthew RouteXperts Instructor @Ian Joyner last edited by

            @Ian-Joyner As far as I know there are no problems with the subscription page and checkout. Can I ask you to open a support ticket and someone from support will be able to help you. It will be Monday at the earliest.

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

            Ian Joyner 1 Reply Last reply Reply Quote 0
            • Ian Joyner
              Ian Joyner @Nick Carthew last edited by

              @Nick-Carthew thanks I have sent an email to support@myrouteapp.freshdesk.com

              Corjan Meijerink 1 Reply Last reply Reply Quote 1
              • Corjan Meijerink
                Corjan Meijerink administrator @Ian Joyner last edited by

                @Ian-Joyner Your issue should be solved! 🙂

                Ian Joyner 1 Reply Last reply Reply Quote 1
                • Ian Joyner
                  Ian Joyner @Corjan Meijerink last edited by

                  @Corjan-Meijerink I have no idea what you did, but can confirm it is now working! Thanks.

                  Corjan Meijerink 1 Reply Last reply Reply Quote 0
                  • Corjan Meijerink
                    Corjan Meijerink administrator @Ian Joyner last edited by

                    @Ian-Joyner I did my job! 😃 Thanks for confirming! ❤

                    1 Reply Last reply Reply Quote 0
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