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  4. Route will not start on iPad

Route will not start on iPad

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Reinhard-32undefined Reinhard-32

    @Jörgen Maybe the IPad hasn’t a GPS Modul?

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #5

    @Reinhard-32 you might be right 😉

    Quite often navigation apps won't work as expected on tablets / iPads as they by default don't come with GPS. @Jörgen

    Con Hennekensundefined 1 Reply Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @Reinhard-32 you might be right 😉

      Quite often navigation apps won't work as expected on tablets / iPads as they by default don't come with GPS. @Jörgen

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote on last edited by
      #6

      @Corjan-Meijerink, it would be great if such a message appeared of course 😉
      But Androids without GPS still have Google Location Services I suppose.
      For iOS I don't know.

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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      • Jörgenundefined Offline
        Jörgenundefined Offline
        Jörgen
        Valued contributor
        wrote on last edited by
        #7

        This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

        Hardware
        iPhone 12 pro (iOS 180.2)
        Oukitel RT3 (Andr. 12)
        Samsung XCover 4 (Andr. 9 Pie)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        For more information, (Workshops) click here

        Jörgenundefined Reinhard-32undefined 2 Replies Last reply
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        • Jörgenundefined Jörgen

          This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

          Jörgenundefined Offline
          Jörgenundefined Offline
          Jörgen
          Valued contributor
          wrote on last edited by
          #8

          And Google maps and Apple maps are working.

          MRA shows the location.

          1a791b2c-0e63-46bb-bd6b-8fd72b6120e7-image.png

          Hardware
          iPhone 12 pro (iOS 180.2)
          Oukitel RT3 (Andr. 12)
          Samsung XCover 4 (Andr. 9 Pie)
          Wireless CarPlay mit (Elebest C650)
          Wired CarPlay (SEAT Arona - 2021)
          For more information, (Workshops) click here

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          • Jörgenundefined Jörgen

            This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

            Reinhard-32undefined Offline
            Reinhard-32undefined Offline
            Reinhard-32
            wrote on last edited by Reinhard-32
            #9

            @Jörgen said in Route will not start on iPad:

            This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

            For the MRA Navigation app the location in the IPad settings should set to allowed.

            I have checked the navigation with my IPad 11 pro with wifi+cellphone and it worked. The navigation starts.

            Kindly regards
            Reinhard

            ZumoXT, Zumo 590, Montana 700i and Mac

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            • richtea999undefined Offline
              richtea999undefined Offline
              richtea999
              Valued contributor
              wrote on last edited by
              #10

              @Reinhard-32 If you don't have location enabled the app let's you know with a big fat red 'Lcation service not found' banner, so I don't think that's the issue.

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              • Jörgenundefined Offline
                Jörgenundefined Offline
                Jörgen
                Valued contributor
                wrote on last edited by
                #11

                We have tried everything (restart, reboot, reinstall etc.) but have no success. 😢

                Really strange.

                Hardware
                iPhone 12 pro (iOS 180.2)
                Oukitel RT3 (Andr. 12)
                Samsung XCover 4 (Andr. 9 Pie)
                Wireless CarPlay mit (Elebest C650)
                Wired CarPlay (SEAT Arona - 2021)
                For more information, (Workshops) click here

                richtea999undefined 1 Reply Last reply
                0
                • Jörgenundefined Jörgen

                  We have tried everything (restart, reboot, reinstall etc.) but have no success. 😢

                  Really strange.

                  richtea999undefined Offline
                  richtea999undefined Offline
                  richtea999
                  Valued contributor
                  wrote on last edited by richtea999
                  #12

                  @Jörgen Maybe ask Corjan to get involved - it smells like a bug to me. A log might point to the problem.

                  Do other routes start OK on the same misbehaving iPad?

                  Jörgenundefined 1 Reply Last reply
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                  • richtea999undefined richtea999

                    @Jörgen Maybe ask Corjan to get involved - it smells like a bug to me. A log might point to the problem.

                    Do other routes start OK on the same misbehaving iPad?

                    Jörgenundefined Offline
                    Jörgenundefined Offline
                    Jörgen
                    Valued contributor
                    wrote on last edited by
                    #13

                    @richtea999 no, none.

                    I saw some instruction how to make a log, but can´t find it. Does anyone know?

                    Hardware
                    iPhone 12 pro (iOS 180.2)
                    Oukitel RT3 (Andr. 12)
                    Samsung XCover 4 (Andr. 9 Pie)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    For more information, (Workshops) click here

                    Nick Carthewundefined 1 Reply Last reply
                    0
                    • Jörgenundefined Jörgen

                      @richtea999 no, none.

                      I saw some instruction how to make a log, but can´t find it. Does anyone know?

                      Nick Carthewundefined Offline
                      Nick Carthewundefined Offline
                      Nick Carthew
                      RouteXpert
                      wrote on last edited by
                      #14

                      @Jörgen Long press on the version number in your account page

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox BJ8

                      Jörgenundefined 1 Reply Last reply
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                      • Nick Carthewundefined Nick Carthew

                        @Jörgen Long press on the version number in your account page

                        Jörgenundefined Offline
                        Jörgenundefined Offline
                        Jörgen
                        Valued contributor
                        wrote on last edited by
                        #15

                        @Nick-Carthew Thank you.

                        Hardware
                        iPhone 12 pro (iOS 180.2)
                        Oukitel RT3 (Andr. 12)
                        Samsung XCover 4 (Andr. 9 Pie)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        For more information, (Workshops) click here

                        Jörgenundefined 1 Reply Last reply
                        0
                        • Jörgenundefined Jörgen

                          @Nick-Carthew Thank you.

                          Jörgenundefined Offline
                          Jörgenundefined Offline
                          Jörgen
                          Valued contributor
                          wrote on last edited by
                          #16

                          Ups, a new bug. Log file can not be made with long press on version number, we tried on two different iPads.

                          @Corjan-Meijerink how to do it?

                          Hardware
                          iPhone 12 pro (iOS 180.2)
                          Oukitel RT3 (Andr. 12)
                          Samsung XCover 4 (Andr. 9 Pie)
                          Wireless CarPlay mit (Elebest C650)
                          Wired CarPlay (SEAT Arona - 2021)
                          For more information, (Workshops) click here

                          richtea999undefined 1 Reply Last reply
                          0
                          • Jörgenundefined Jörgen

                            Ups, a new bug. Log file can not be made with long press on version number, we tried on two different iPads.

                            @Corjan-Meijerink how to do it?

                            richtea999undefined Offline
                            richtea999undefined Offline
                            richtea999
                            Valued contributor
                            wrote on last edited by
                            #17

                            @Jörgen Agreed - long press for a log works on iPhone, but on iPad it doesn't.

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