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  4. Route will not start on iPad

Route will not start on iPad

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Jörgenundefined Jörgen

    This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

    Jörgenundefined Offline
    Jörgenundefined Offline
    Jörgen
    Valued contributor
    wrote on last edited by
    #8

    And Google maps and Apple maps are working.

    MRA shows the location.

    1a791b2c-0e63-46bb-bd6b-8fd72b6120e7-image.png

    Hardware
    iPhone 12 pro (iOS 17.0.2)
    Oukitel RT3 (Andr. 12)
    Samsung Galaxy XCover 4 (Andr. 9 Pie)
    Wireless CarPlay mit (Elebest C650)
    Wired CarPlay (SEAT Arona - 2021)
    For more information, click here

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    • Jörgenundefined Jörgen

      This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

      Reinhard-32undefined Offline
      Reinhard-32undefined Offline
      Reinhard-32
      wrote on last edited by Reinhard-32
      #9

      @Jörgen said in Route will not start on iPad:

      This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

      For the MRA Navigation app the location in the IPad settings should set to allowed.

      I have checked the navigation with my IPad 11 pro with wifi+cellphone and it worked. The navigation starts.

      Kindly regards
      Reinhard

      ZumoXT, Zumo 590, Montana 700i and Mac

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      • richtea999undefined Offline
        richtea999undefined Offline
        richtea999
        Valued contributor
        wrote on last edited by
        #10

        @Reinhard-32 If you don't have location enabled the app let's you know with a big fat red 'Lcation service not found' banner, so I don't think that's the issue.

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        • Jörgenundefined Offline
          Jörgenundefined Offline
          Jörgen
          Valued contributor
          wrote on last edited by
          #11

          We have tried everything (restart, reboot, reinstall etc.) but have no success. 😢

          Really strange.

          Hardware
          iPhone 12 pro (iOS 17.0.2)
          Oukitel RT3 (Andr. 12)
          Samsung Galaxy XCover 4 (Andr. 9 Pie)
          Wireless CarPlay mit (Elebest C650)
          Wired CarPlay (SEAT Arona - 2021)
          For more information, click here

          richtea999undefined 1 Reply Last reply
          0
          • Jörgenundefined Jörgen

            We have tried everything (restart, reboot, reinstall etc.) but have no success. 😢

            Really strange.

            richtea999undefined Offline
            richtea999undefined Offline
            richtea999
            Valued contributor
            wrote on last edited by richtea999
            #12

            @Jörgen Maybe ask Corjan to get involved - it smells like a bug to me. A log might point to the problem.

            Do other routes start OK on the same misbehaving iPad?

            Jörgenundefined 1 Reply Last reply
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            • richtea999undefined richtea999

              @Jörgen Maybe ask Corjan to get involved - it smells like a bug to me. A log might point to the problem.

              Do other routes start OK on the same misbehaving iPad?

              Jörgenundefined Offline
              Jörgenundefined Offline
              Jörgen
              Valued contributor
              wrote on last edited by
              #13

              @richtea999 no, none.

              I saw some instruction how to make a log, but can´t find it. Does anyone know?

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              Nick Carthewundefined 1 Reply Last reply
              0
              • Jörgenundefined Jörgen

                @richtea999 no, none.

                I saw some instruction how to make a log, but can´t find it. Does anyone know?

                Nick Carthewundefined Offline
                Nick Carthewundefined Offline
                Nick Carthew
                RouteXpert
                wrote on last edited by
                #14

                @Jörgen Long press on the version number in your account page

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox B8J bar buttons.
                Quadlock wireless mount for IPhone 11.
                Cardo Scala Packtalk Bold.
                TomTom Rider 500. (In the cupboard now)

                Jörgenundefined 1 Reply Last reply
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                • Nick Carthewundefined Nick Carthew

                  @Jörgen Long press on the version number in your account page

                  Jörgenundefined Offline
                  Jörgenundefined Offline
                  Jörgen
                  Valued contributor
                  wrote on last edited by
                  #15

                  @Nick-Carthew Thank you.

                  Hardware
                  iPhone 12 pro (iOS 17.0.2)
                  Oukitel RT3 (Andr. 12)
                  Samsung Galaxy XCover 4 (Andr. 9 Pie)
                  Wireless CarPlay mit (Elebest C650)
                  Wired CarPlay (SEAT Arona - 2021)
                  For more information, click here

                  Jörgenundefined 1 Reply Last reply
                  0
                  • Jörgenundefined Jörgen

                    @Nick-Carthew Thank you.

                    Jörgenundefined Offline
                    Jörgenundefined Offline
                    Jörgen
                    Valued contributor
                    wrote on last edited by
                    #16

                    Ups, a new bug. Log file can not be made with long press on version number, we tried on two different iPads.

                    @Corjan-Meijerink how to do it?

                    Hardware
                    iPhone 12 pro (iOS 17.0.2)
                    Oukitel RT3 (Andr. 12)
                    Samsung Galaxy XCover 4 (Andr. 9 Pie)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    For more information, click here

                    richtea999undefined 1 Reply Last reply
                    0
                    • Jörgenundefined Jörgen

                      Ups, a new bug. Log file can not be made with long press on version number, we tried on two different iPads.

                      @Corjan-Meijerink how to do it?

                      richtea999undefined Offline
                      richtea999undefined Offline
                      richtea999
                      Valued contributor
                      wrote on last edited by
                      #17

                      @Jörgen Agreed - long press for a log works on iPhone, but on iPad it doesn't.

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