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  4. Route will not start on iPad

Route will not start on iPad

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @Reinhard-32 you might be right 😉

    Quite often navigation apps won't work as expected on tablets / iPads as they by default don't come with GPS. @Jörgen

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote on last edited by
    #6

    @Corjan-Meijerink, it would be great if such a message appeared of course 😉
    But Androids without GPS still have Google Location Services I suppose.
    For iOS I don't know.

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote on last edited by
      #7

      This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

      Hardware
      iPhone 12 pro (iOS 17.0.2)
      Oukitel RT3 (Andr. 12)
      Samsung Galaxy XCover 4 (Andr. 9 Pie)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      For more information, click here

      Jörgenundefined Reinhard-32undefined 2 Replies Last reply
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      • Jörgenundefined Jörgen

        This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

        Jörgenundefined Offline
        Jörgenundefined Offline
        Jörgen
        Valued contributor
        wrote on last edited by
        #8

        And Google maps and Apple maps are working.

        MRA shows the location.

        1a791b2c-0e63-46bb-bd6b-8fd72b6120e7-image.png

        Hardware
        iPhone 12 pro (iOS 17.0.2)
        Oukitel RT3 (Andr. 12)
        Samsung Galaxy XCover 4 (Andr. 9 Pie)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        For more information, click here

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        • Jörgenundefined Jörgen

          This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

          Reinhard-32undefined Offline
          Reinhard-32undefined Offline
          Reinhard-32
          wrote on last edited by Reinhard-32
          #9

          @Jörgen said in Route will not start on iPad:

          This iPad Air ( MD793FD/A ) with cellphone should have GPS regarding technical data.

          For the MRA Navigation app the location in the IPad settings should set to allowed.

          I have checked the navigation with my IPad 11 pro with wifi+cellphone and it worked. The navigation starts.

          Kindly regards
          Reinhard

          ZumoXT, Zumo 590, Montana 700i and Mac

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          • richtea999undefined Offline
            richtea999undefined Offline
            richtea999
            Valued contributor
            wrote on last edited by
            #10

            @Reinhard-32 If you don't have location enabled the app let's you know with a big fat red 'Lcation service not found' banner, so I don't think that's the issue.

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            • Jörgenundefined Offline
              Jörgenundefined Offline
              Jörgen
              Valued contributor
              wrote on last edited by
              #11

              We have tried everything (restart, reboot, reinstall etc.) but have no success. 😢

              Really strange.

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              richtea999undefined 1 Reply Last reply
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              • Jörgenundefined Jörgen

                We have tried everything (restart, reboot, reinstall etc.) but have no success. 😢

                Really strange.

                richtea999undefined Offline
                richtea999undefined Offline
                richtea999
                Valued contributor
                wrote on last edited by richtea999
                #12

                @Jörgen Maybe ask Corjan to get involved - it smells like a bug to me. A log might point to the problem.

                Do other routes start OK on the same misbehaving iPad?

                Jörgenundefined 1 Reply Last reply
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                • richtea999undefined richtea999

                  @Jörgen Maybe ask Corjan to get involved - it smells like a bug to me. A log might point to the problem.

                  Do other routes start OK on the same misbehaving iPad?

                  Jörgenundefined Offline
                  Jörgenundefined Offline
                  Jörgen
                  Valued contributor
                  wrote on last edited by
                  #13

                  @richtea999 no, none.

                  I saw some instruction how to make a log, but can´t find it. Does anyone know?

                  Hardware
                  iPhone 12 pro (iOS 17.0.2)
                  Oukitel RT3 (Andr. 12)
                  Samsung Galaxy XCover 4 (Andr. 9 Pie)
                  Wireless CarPlay mit (Elebest C650)
                  Wired CarPlay (SEAT Arona - 2021)
                  For more information, click here

                  Nick Carthewundefined 1 Reply Last reply
                  0
                  • Jörgenundefined Jörgen

                    @richtea999 no, none.

                    I saw some instruction how to make a log, but can´t find it. Does anyone know?

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXpert
                    wrote on last edited by
                    #14

                    @Jörgen Long press on the version number in your account page

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    Jörgenundefined 1 Reply Last reply
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                    • Nick Carthewundefined Nick Carthew

                      @Jörgen Long press on the version number in your account page

                      Jörgenundefined Offline
                      Jörgenundefined Offline
                      Jörgen
                      Valued contributor
                      wrote on last edited by
                      #15

                      @Nick-Carthew Thank you.

                      Hardware
                      iPhone 12 pro (iOS 17.0.2)
                      Oukitel RT3 (Andr. 12)
                      Samsung Galaxy XCover 4 (Andr. 9 Pie)
                      Wireless CarPlay mit (Elebest C650)
                      Wired CarPlay (SEAT Arona - 2021)
                      For more information, click here

                      Jörgenundefined 1 Reply Last reply
                      0
                      • Jörgenundefined Jörgen

                        @Nick-Carthew Thank you.

                        Jörgenundefined Offline
                        Jörgenundefined Offline
                        Jörgen
                        Valued contributor
                        wrote on last edited by
                        #16

                        Ups, a new bug. Log file can not be made with long press on version number, we tried on two different iPads.

                        @Corjan-Meijerink how to do it?

                        Hardware
                        iPhone 12 pro (iOS 17.0.2)
                        Oukitel RT3 (Andr. 12)
                        Samsung Galaxy XCover 4 (Andr. 9 Pie)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        For more information, click here

                        richtea999undefined 1 Reply Last reply
                        0
                        • Jörgenundefined Jörgen

                          Ups, a new bug. Log file can not be made with long press on version number, we tried on two different iPads.

                          @Corjan-Meijerink how to do it?

                          richtea999undefined Offline
                          richtea999undefined Offline
                          richtea999
                          Valued contributor
                          wrote on last edited by
                          #17

                          @Jörgen Agreed - long press for a log works on iPhone, but on iPad it doesn't.

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                          Corjan Meijerinkundefined
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