Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. MyRoute-app Routeplanner
  3. [Web] Problems, Bugs and other Issues
  4. Here Maps not Recognizing Road is now Open

Here Maps not Recognizing Road is now Open

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
26 Posts 9 Posters 331 Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Nick Carthewundefined Nick Carthew

    @John-S-Parry I think the best option is to report it to HERE using the website that @ErikMatthezing shared above. The more often it is reported the more chance there is of a map update. He who shouts loudest ๐Ÿ˜Š

    I have just reported the re-opening of The Angels Crest Highway.

    38689037-1706-43ce-aced-3c17ec2e9c17-image.png

    Adrian Avramundefined Offline
    Adrian Avramundefined Offline
    Adrian Avram
    wrote last edited by Adrian Avram
    #13

    @Nick-Carthew said in Here Maps not Recognizing Road is now Open:

    The more often it is reported the more chance there is of a map update. He who shouts loudest

    Thatโ€™s why I prefer OpenStreetMap: you can correct the map yourself without having to report issues and wait. With the next map update, your corrections are already included.
    With HERE, I reported an issue more than one year ago, and nothing changed ...

    Best regards,
    Adrian

    Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
    MyRoute-APP (Planner+Navigation, GOLD Lifetime)
    Honda NC750X (2021) with CHIGEE Aio-5 Play

    Brian McGundefined 1 Reply Last reply
    1
    • Adrian Avramundefined Adrian Avram

      @Nick-Carthew said in Here Maps not Recognizing Road is now Open:

      The more often it is reported the more chance there is of a map update. He who shouts loudest

      Thatโ€™s why I prefer OpenStreetMap: you can correct the map yourself without having to report issues and wait. With the next map update, your corrections are already included.
      With HERE, I reported an issue more than one year ago, and nothing changed ...

      Brian McGundefined Online
      Brian McGundefined Online
      Brian McG
      wrote last edited by
      #14

      @Adrian-Avram you can also edit & correct the Here map at https://mapcreator.here.com
      unlike OpenStreetMap where the edit is accepted almost immedialltey on trust, with Here each edit is reviewed before acceptance
      I find simple edits & changes with Here can take a few days to a couple of weeks OR they are not accepted
      if nothing has changed a year after your report then it has probably not been accepted

      BlackView BV7100, Android 12
      Normaly navigate Routes in Offline mode with Offline Maps

      Adrian Avramundefined 1 Reply Last reply
      0
      • Brian McGundefined Brian McG

        Hi @John-S-Parry said in Here Maps not Recognizing Road is now Open:

        On Edit: I tried both TomTom and OpenStreetMap views as a workaround. I can place a waypoint in the closed section, but MRA won't create a route line to it.

        Sorry but I have to say it is possible to route along the CA-2 between Cedar Springs & Big Pines with both OpenStreetMap & TomTom selected as the routing options

        TomTom - https://www.myrouteapp.com/en/social/route/12058866?mode=share
        956944a2-d96b-482b-aa7e-d0a1e5ac0fe3-image.png

        OpenStreetMap - https://www.myrouteapp.com/en/social/route/12053492?mode=share
        b27d06cb-4ec4-4dc0-b585-196689054dbc-image.png

        The Here option obviously does not route - https://www.myrouteapp.com/en/social/route/12058878?mode=share
        36e88c71-ae74-4e47-a8aa-c1ea03f2a0b9-image.png

        I am very confident that the idea in my first post, using OpenStreetMap or TomTom in offline mode works, as the second image in that post is actually MRA navigating along the CA-2 just outside Cedar Springs & heading towards Big Pines.
        All the red warning triangles are advising that the road in the Here map is not passable

        It is possible you may have another setting MRA that is preventing the routing in your account, if you share your route it may be possible to see why you cannot route along the CA-2

        John S Parryundefined Online
        John S Parryundefined Online
        John S Parry
        wrote last edited by John S Parry
        #15

        @Brian-McG said in Here Maps not Recognizing Road is now Open:

        I am very confident that the idea in my first post, using OpenStreetMap or TomTom in offline mode works

        I think the above is where some of the confusion is. I don't use offline mode for route planning. I do almost all my route creation in the online Web Routeplanner. I then save routes as GPX 1.1 files for import into my Zumo XT for actual navigation. So, I still maintain it's not possible to use TomTom or OSM (while online) to route on a closed road. If I'm incorrect, I'm all ears for learning something more.

        I think the skip function mostly works. It's not perfect, but workable.

        Brian McGundefined 1 Reply Last reply
        0
        • John S Parryundefined John S Parry

          @Brian-McG said in Here Maps not Recognizing Road is now Open:

          I am very confident that the idea in my first post, using OpenStreetMap or TomTom in offline mode works

          I think the above is where some of the confusion is. I don't use offline mode for route planning. I do almost all my route creation in the online Web Routeplanner. I then save routes as GPX 1.1 files for import into my Zumo XT for actual navigation. So, I still maintain it's not possible to use TomTom or OSM (while online) to route on a closed road. If I'm incorrect, I'm all ears for learning something more.

          I think the skip function mostly works. It's not perfect, but workable.

          Brian McGundefined Online
          Brian McGundefined Online
          Brian McG
          wrote last edited by Brian McG
          #16

          @John-S-Parry "Offline" mode refers to navigating with the MRA mobile app so it does not apply to your use case

          In my previous post you can see that using TomTom & OpenStreetMap as the routing options they clearly route along the road between Cedar Springs & Big Pines
          If I export those routes as GPX1.1 they will be GPX files containing those routes & tracks following that path

          When you import them into the Zumo & depending on your settings it may re-calculate the route so it detours away from the CA-2 but if you selcect the track it should follow the path from Cedar Springs to Big Pines

          BlackView BV7100, Android 12
          Normaly navigate Routes in Offline mode with Offline Maps

          1 Reply Last reply
          0
          • K De Weerdundefined Online
            K De Weerdundefined Online
            K De Weerd
            wrote last edited by
            #17

            I tested @Brian-McG's suggestion of exporting the track using the OSM map and he's correct, as can be seen here:
            https://www.gpsvisualizer.com/display/map/20250902125300-05119-map.html

            The red line is the track, the blue line is the route (or rather routing points) that have been exported. Using the Track, the XT should calculate the correct route on its own.

            This however does NOT work if you set one of the shaping points to off-road.
            When exporting, it appears that in the background the route is calculated, ignoring the 'Skip' setting of the waypoint. If I set the 4th shaping point to skip, it draws a straight line in the routing, but when I export it using the OSM-maps, I still get a nicely routed track (which in some cases is not what you cant)

            1 Reply Last reply
            0
            • John S Parryundefined Online
              John S Parryundefined Online
              John S Parry
              wrote last edited by
              #18

              @Brian-McG Garmin GPS devices always recalculate when imported. Always. There is no way to turn that off. I intentionally turn off all GPS avoidance settings so that the Garmin calculation algorithms won't be influenced beyond my waypoints.

              I don't know what we're doing different. If I create a new named route to start and immediately go into the OSM and/or TomTom layer, I can't create a route anywhere along the closure. The web MRA Routeplanner simply won't don't it.

              I normally don't deal with tracks in my routing. I create routes with an abundance of waypoints to ensure directional behavior. In the case of using the MRA skip function, the track created along the closed section gets recalculated into the rest of the route.

              How you're getting OSM to route the closed section is still a mystery to me.

              Brian McGundefined 1 Reply Last reply
              0
              • John S Parryundefined John S Parry

                @Brian-McG Garmin GPS devices always recalculate when imported. Always. There is no way to turn that off. I intentionally turn off all GPS avoidance settings so that the Garmin calculation algorithms won't be influenced beyond my waypoints.

                I don't know what we're doing different. If I create a new named route to start and immediately go into the OSM and/or TomTom layer, I can't create a route anywhere along the closure. The web MRA Routeplanner simply won't don't it.

                I normally don't deal with tracks in my routing. I create routes with an abundance of waypoints to ensure directional behavior. In the case of using the MRA skip function, the track created along the closed section gets recalculated into the rest of the route.

                How you're getting OSM to route the closed section is still a mystery to me.

                Brian McGundefined Online
                Brian McGundefined Online
                Brian McG
                wrote last edited by
                #19

                @John-S-Parry the routing calculations in MRA are controlled in this drop down
                29c4f3ac-59c7-4646-9a31-1e96047ef2b5-1755462616223-7be96ad9-be99-45cc-99ac-aaa24d9e5de5-image.png

                The map layers are just graphic overlays they just show you where the roads are, they are not responsible for calculating the routing, it is irrelavant what Map Layer you use, they just make the screen look nice
                82728374-0a07-4fc3-8d60-9c50a765d6f9-1755463302362-8f4a81f2-bdf9-43b4-92fe-e760431a048f-image.png

                BlackView BV7100, Android 12
                Normaly navigate Routes in Offline mode with Offline Maps

                1 Reply Last reply
                0
                • John S Parryundefined Online
                  John S Parryundefined Online
                  John S Parry
                  wrote last edited by John S Parry
                  #20

                  @Brian-McG We have a block between each other that I don't know how to reconcile. The "skip" function works for my purposes. I'm OK at this point.

                  1 Reply Last reply
                  0
                  • Brian McGundefined Brian McG

                    @Adrian-Avram you can also edit & correct the Here map at https://mapcreator.here.com
                    unlike OpenStreetMap where the edit is accepted almost immedialltey on trust, with Here each edit is reviewed before acceptance
                    I find simple edits & changes with Here can take a few days to a couple of weeks OR they are not accepted
                    if nothing has changed a year after your report then it has probably not been accepted

                    Adrian Avramundefined Offline
                    Adrian Avramundefined Offline
                    Adrian Avram
                    wrote last edited by Adrian Avram
                    #21

                    @Brian-McG said in Here Maps not Recognizing Road is now Open:

                    with Here each edit is reviewed before acceptance

                    As I said .... With HERE, I reported an issue more than one year ago, and nothing changed ...
                    Nowadays you can check on Google Maps that a new street was built, if I add it to HERE, but nobody cares even to check and one years passes ?
                    So I will stick to supporting and editing on OpenStreetMap !

                    Best regards,
                    Adrian

                    Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                    MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                    Honda NC750X (2021) with CHIGEE Aio-5 Play

                    Con Hennekensundefined 1 Reply Last reply
                    0
                    • Adrian Avramundefined Adrian Avram

                      @Brian-McG said in Here Maps not Recognizing Road is now Open:

                      with Here each edit is reviewed before acceptance

                      As I said .... With HERE, I reported an issue more than one year ago, and nothing changed ...
                      Nowadays you can check on Google Maps that a new street was built, if I add it to HERE, but nobody cares even to check and one years passes ?
                      So I will stick to supporting and editing on OpenStreetMap !

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #22

                      @Adrian-Avram said in Here Maps not Recognizing Road is now Open:

                      So I will stick to supporting and editing on OpenStreetMap !

                      Totally fine, but not helpful for MRA Navigation.
                      I have heard much quicker acceptance of feedback from HERE too, by the way.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                      Adrian Avramundefined 1 Reply Last reply
                      0
                      • Con Hennekensundefined Con Hennekens

                        @Adrian-Avram said in Here Maps not Recognizing Road is now Open:

                        So I will stick to supporting and editing on OpenStreetMap !

                        Totally fine, but not helpful for MRA Navigation.
                        I have heard much quicker acceptance of feedback from HERE too, by the way.

                        Adrian Avramundefined Offline
                        Adrian Avramundefined Offline
                        Adrian Avram
                        wrote last edited by
                        #23

                        @Con-Hennekens well what can I say ... I tried, but its useless unless they will leave people to change the map and improve it. Here map is much limited than OSM map unfortunately ...

                        Best regards,
                        Adrian

                        Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                        MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                        Honda NC750X (2021) with CHIGEE Aio-5 Play

                        Con Hennekensundefined 1 Reply Last reply
                        0
                        • Adrian Avramundefined Adrian Avram

                          @Con-Hennekens well what can I say ... I tried, but its useless unless they will leave people to change the map and improve it. Here map is much limited than OSM map unfortunately ...

                          Con Hennekensundefined Offline
                          Con Hennekensundefined Offline
                          Con Hennekens
                          Alpha tester
                          wrote last edited by
                          #24

                          @Adrian-Avram, I understand what you are saying, but MRA Navigation happens to use HERE maps, not OSM.

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                          Adrian Avramundefined 1 Reply Last reply
                          0
                          • Con Hennekensundefined Con Hennekens

                            @Adrian-Avram, I understand what you are saying, but MRA Navigation happens to use HERE maps, not OSM.

                            Adrian Avramundefined Offline
                            Adrian Avramundefined Offline
                            Adrian Avram
                            wrote last edited by
                            #25

                            @Con-Hennekens yes I know ... unfortunately ๐Ÿ˜ฌ ๐Ÿ˜

                            Best regards,
                            Adrian

                            Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                            MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                            Honda NC750X (2021) with CHIGEE Aio-5 Play

                            1 Reply Last reply
                            0
                            • John S Parryundefined Online
                              John S Parryundefined Online
                              John S Parry
                              wrote last edited by
                              #26

                              @Brian-McG I now understand what you did. I missed where you actually changed the calculation map from HERE to OSM. I had in my head that you were simply changing to the OSM overlay on a HERE calculation map.

                              So yes, that method works. ๐Ÿ‘ Thanks.

                              1 Reply Last reply
                              1
                              Reply
                              • Reply as topic
                              Log in to reply
                              • Oldest to Newest
                              • Newest to Oldest
                              • Most Votes


                              • 1
                              • 2
                              ACTIVE USERS
                              Nick Carthewundefined
                              Nick Carthew
                              Brian McGundefined
                              Brian McG
                              Adrian Avramundefined
                              Adrian Avram
                              John S Parryundefined
                              John S Parry
                              Con Hennekensundefined
                              Con Hennekens
                              K De Weerdundefined
                              K De Weerd
                              Reinhard-32undefined
                              Reinhard-32
                              ErikMatthezingundefined
                              ErikMatthezing
                              Ron Zundefined
                              Ron Z
                              POPULAR TOPICS
                              • Kaart in navigatie app
                                Corjan Meijerinkundefined
                                Corjan Meijerink
                                0
                                24
                                234

                              • Here Maps not Recognizing Road is now Open
                                John S Parryundefined
                                John S Parry
                                0
                                26
                                331

                              • Improve Favorite POI management (visibility, categories, icons)
                                Martin Wilckeundefined
                                Martin Wilcke
                                8
                                12
                                513

                              • Full MyRoute-App CarPlay Map Integration in central instrument cluster
                                Nick Carthewundefined
                                Nick Carthew
                                0
                                5
                                103

                              • Which format to use when downloading offline routes
                                Guzzistundefined
                                Guzzist
                                0
                                5
                                40

                              • Route or Tracklog
                                Brian McGundefined
                                Brian McG
                                0
                                8
                                309

                              • Is there any plan to allow the stitching together of tracks?
                                Martin Wilckeundefined
                                Martin Wilcke
                                0
                                7
                                194

                              • hi, I am trying to embed my routes into my library for a group that I have set up. I have changed each route to public and clicked publish route, orange tick now showing on all route. There is still nothing in my library. What am I doing wrong please.
                                BertMundefined
                                BertM
                                0
                                2
                                15
                              MY GROUPS
                              • Login

                              • Login or register to search.
                              • First post
                                Last post
                              0
                              • Categories
                              • Recent
                              • Popular
                              • Support
                              • MyRoute-app