App very laggy

[Thomas Neumeyer]

Hello, I am using since Yesterday a new Ulefone Armor 16 X with Android 15. The app is sometimes very slow and when I move the map to check the route it is not moving for 2 seconds. Also the name of the next turning point is stuttering while moving. All other apps are fluently moving without lagg (osmand, dmd, Maps). No issue at all. Does somebody else face similar issues? The phone is great and very bright hence a good solution for decent use. I am on the latest app version. Regards Thomas

[Adrian Avram]

@Thomas-Neumeyer https://forum.myrouteapp.com/topic/9580/stuttering-menu-after-4.4.0-update/33?_=1753869747767
Same happened to me, you can check the post. No fix for this for now ....

[Adrian Avram]

@Thomas-Neumeyer here is a screen record ...https://drive.google.com/file/d/1eC4YeJ3zt3nDYEwKlNCwacmG07fhqcbz/view?pli=1

[Thomas Neumeyer]

Hello Adrian, I think I have the same issue. Hope 4.5.0 will fix it or another version. I tried all modes, online and offline. Same thing.

[Nick Carthew]

Again, just to balance this conversation, I use an iPhone 11 and I see no lag at all. With very few users reporting the same problem on this topic or the other similar topic https://forum.myrouteapp.com/topic/9580/stuttering-menu-after-4.4.0-update/33?_=1753869747767
it really doesn't seem to be a widespread problem. That's not to say it doesn't warrant looking at though.

[Adrian Avram]

@Nick-Carthew this problem has been addressed ....with no sollution. It present only on Android phones, not on Apple phones.
I have opened a ticket, sent logs, videos and the developers email me saying they don't know why this is happening....

[Thomas Neumeyer]

I tried it at my Samsung Galaxy Tab Active 3. Here the same app version works well, no laggs just ok. But the other device really has a issue. It looks like the CPU/GPU is overloaded for whatever reason. I hope that dev's could look into it. Maybe its related to Android 15? Personally I really like the app and get used to it. But there are quite often draw backs with the (my) user experience which really convince me to use it as a "daily driver". Thomas

[Adrian Avram]

@Thomas-Neumeyer I tried on Samsung S24 Ultra with Android 15, on Samsung S22 with Android 14, and on a Motorola Thinkphone with Android 14, and on my iPhone 13 but all the Android phones have the same issue after 4.4.0 update.
I have downgraded the S24 Ultra to 4.3.9 which works perfectly (with other issues) but no lag and no crashing.

[Rainer Treichel]

OK, Samsung seems not to be the problem, since ich use a galaxy tab active 5 without any problems.
Do you think it would be helpful to tell the community your setup?
This list is a first step to do that.
And this appendix:

[ ] Have you stopped and restarted the MRA app?
     [ ] It's best to close it completely, long press on the app icon, info, exit, follow up with yes.

[ ] Have you uninstalled and reinstalled the app?

[ ] Have you restarted your smartphone?

[Thomas Neumeyer]

I downgraded to 4.3.9. All good now, at least the app performs like it has been performing before.

[Thomas Neumeyer]

Have you stopped and restarted the MRA app? yes

It's best to close it completely, long press on the app icon, info, exit, follow up with yes. closed completly

Have you uninstalled and reinstalled the app? yes

Have you restarted your smartphone? yes

Downgrade to 4.3.9 done. No lagg's. But this is not the solution I assume.

[Rainer Treichel]

Did you follow the questions / instructions in the first and longer part of the list, mentioned first?
RT

[Thomas Neumeyer]

I am not sure if this will help. It is just fact that 4.4.0 is not working proper on the device but 4.3.9 does. At least no lagg's.