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  4. Stability problems after 4.4.0 update

Stability problems after 4.4.0 update

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Nick Carthewundefined Online
    Nick Carthewundefined Online
    Nick Carthew
    RouteXpert
    wrote on last edited by
    #2

    To balance this topic, I too use an iPhone 11 running iOS 18.5 and I have no issues but I am not using CarPlay or a Carpuride, purely phone navigation.

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox BJ8

    Adrian Avramundefined 1 Reply Last reply
    0
    • Westerwald_Riderundefined Offline
      Westerwald_Riderundefined Offline
      Westerwald_Rider
      wrote on last edited by
      #3

      @Jeroen-1s : HI Jeroen, I got the same issue with android 13 and SAMSUNG S20 FE, Carpuride W903.
      I got a freeze during the first time with carplay. I restartet my Smartphone, the carpuride and it runs.
      It hangs up, when motors stops at signal light and you start the engine. I think it hangs at CARPLAY to transfer the display. Because the smartphone voice will direct you. So far you can hear it. In my case the voice was very quiet. But it works, when you set volume strengt in the MRA app. And don't touch the volume buttons on your steering wheel. If you restart carplay for a short time and resume to navigation it runs. Please bag my pardon, my experience is very young and fresh. I will check these out during my holiday trip.
      I tried it first for short navigation targets in Areas I know where I am. So I am able to check out the app. I used it in my car and later with my Bike.

      Issues:
      Hang up when you start your engine at signal light.
      the volume is very low, see other thread.

      positive:
      I learned a lot of new corners in my home area.

      have a good ride

      best regards from Westerwald

      1 Reply Last reply
      0
      • Nick Carthewundefined Nick Carthew

        To balance this topic, I too use an iPhone 11 running iOS 18.5 and I have no issues but I am not using CarPlay or a Carpuride, purely phone navigation.

        Adrian Avramundefined Offline
        Adrian Avramundefined Offline
        Adrian Avram
        wrote on last edited by
        #4

        @Nick-Carthew this issues are occurring only on CarPlay and AA.
        I tried as well with my iPhone 13 and AA on my car and got frozen almost every time I tried to use it. Luckily I managed to downgrade the app on my Android to 4.3.9, and I will use it as is.

        Best regards,
        Adrian

        Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
        MyRoute-APP (Planner+Navigation, GOLD Lifetime)
        Honda NC750X (2021) with CHIGEE Aio-5 Play

        1 Reply Last reply
        0
        • Larry Greenfieldundefined Offline
          Larry Greenfieldundefined Offline
          Larry Greenfield
          wrote on last edited by
          #5

          I’m having exactly the same problem with iPhone 11 and Carpuride 702B so it’s not just you. Position freezes on both the phone and the CarPlay. Resetting the route updates the location but it still doesn’t move.

          But does not seem to be 200% reproducible yet.

          1 Reply Last reply
          0
          • Jeroen 1sundefined Offline
            Jeroen 1sundefined Offline
            Jeroen 1s
            wrote last edited by
            #6

            Over the past two days, I embarked on a lengthy tour of nearly 1,000 km. It was a great opportunity to test the Myroute app again thoroughly. Unfortunately, halfway through the first day of the tour, I had to load my GPX files into TomTom Go due to many instability issues with Myroute.

            • In the first few hours, the phone became very hot and slow, maps were no longer updated and navigation seemed to stop working.
            • After a full reset of the device, it worked fine again for a while. However, after a while, the device started recalculating and got stuck again. The distance travelled was no longer updated and the directions were no longer accurate.

            This was the point at which I finally decided to go back to TomTom Go. Myroute App is a brilliant product in terms of functionality because everything is in one ecosystem. However, stability during navigation is obviously the most important thing for me and many other drivers. You can see that TomTom has been fully developed and no longer contains any bugs, which means that, in my opinion, TomTom Go is still the best. When MyRoute is as stable as TomTom, I will be the first to switch back, but I fear that this will take some time. A lifetime subscription is still a bridge too far for me at the moment 😉

            Con Hennekensundefined 1 Reply Last reply
            3
            • Jeroen 1sundefined Jeroen 1s

              Over the past two days, I embarked on a lengthy tour of nearly 1,000 km. It was a great opportunity to test the Myroute app again thoroughly. Unfortunately, halfway through the first day of the tour, I had to load my GPX files into TomTom Go due to many instability issues with Myroute.

              • In the first few hours, the phone became very hot and slow, maps were no longer updated and navigation seemed to stop working.
              • After a full reset of the device, it worked fine again for a while. However, after a while, the device started recalculating and got stuck again. The distance travelled was no longer updated and the directions were no longer accurate.

              This was the point at which I finally decided to go back to TomTom Go. Myroute App is a brilliant product in terms of functionality because everything is in one ecosystem. However, stability during navigation is obviously the most important thing for me and many other drivers. You can see that TomTom has been fully developed and no longer contains any bugs, which means that, in my opinion, TomTom Go is still the best. When MyRoute is as stable as TomTom, I will be the first to switch back, but I fear that this will take some time. A lifetime subscription is still a bridge too far for me at the moment 😉

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote last edited by
              #7

              @Jeroen-1s said in Stability problems after 4.4.0 update:

              In the first few hours, the phone became very hot and slow, maps were no longer updated and navigation seemed to stop working.

              Since big steps have been set concerning the power drain, phones getting so hot they don't function normally anymore are largely a thing of the past. It would be good at such a time to make a screenshot of the battery usage, to be able to see which app is drawing the current. It could as well be a system app or process generating this, while you blame the MRA app. I know it is easy to think the MRA app is the culprit because that is what you are using at that moment, and it is not impossible of course, but it would be good to see proof about that, and a support ticket so they can perhaps do something about it.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              Adrian Avramundefined 1 Reply Last reply
              -1
              • Con Hennekensundefined Con Hennekens

                @Jeroen-1s said in Stability problems after 4.4.0 update:

                In the first few hours, the phone became very hot and slow, maps were no longer updated and navigation seemed to stop working.

                Since big steps have been set concerning the power drain, phones getting so hot they don't function normally anymore are largely a thing of the past. It would be good at such a time to make a screenshot of the battery usage, to be able to see which app is drawing the current. It could as well be a system app or process generating this, while you blame the MRA app. I know it is easy to think the MRA app is the culprit because that is what you are using at that moment, and it is not impossible of course, but it would be good to see proof about that, and a support ticket so they can perhaps do something about it.

                Adrian Avramundefined Offline
                Adrian Avramundefined Offline
                Adrian Avram
                wrote last edited by Adrian Avram
                #8

                @Con-Hennekens said in Stability problems after 4.4.0 update:

                I know it is easy to think the MRA app is the culprit because that is what you are using at that moment

                Sorry to say this, but I agree with @Jeroen-1s ... I used TomTom Go last year for a Balkan Tour trip, and worked perfectly without any issues, so please stop pretending that MRA is perfect, meanwhile all these users are complaining about stability issues! I bought the app and planner (GOLD member) and I cannot use it without a downgrade to the previous version ....
                I understand that there is no fix for now, even Corjan admitted this, so please stop praising MRA when someone has issues with the app !

                Best regards,
                Adrian

                Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                Honda NC750X (2021) with CHIGEE Aio-5 Play

                Con Hennekensundefined Manzo91undefined 2 Replies Last reply
                1
                • Adrian Avramundefined Adrian Avram

                  @Con-Hennekens said in Stability problems after 4.4.0 update:

                  I know it is easy to think the MRA app is the culprit because that is what you are using at that moment

                  Sorry to say this, but I agree with @Jeroen-1s ... I used TomTom Go last year for a Balkan Tour trip, and worked perfectly without any issues, so please stop pretending that MRA is perfect, meanwhile all these users are complaining about stability issues! I bought the app and planner (GOLD member) and I cannot use it without a downgrade to the previous version ....
                  I understand that there is no fix for now, even Corjan admitted this, so please stop praising MRA when someone has issues with the app !

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote last edited by
                  #9

                  @Adrian-Avram, I am not pretending that MRA is perfect, but if you want to solve anything, you need to look at other possible culprits too. There are many...

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                  Adrian Avramundefined 1 Reply Last reply
                  0
                  • Adrian Avramundefined Adrian Avram

                    @Con-Hennekens said in Stability problems after 4.4.0 update:

                    I know it is easy to think the MRA app is the culprit because that is what you are using at that moment

                    Sorry to say this, but I agree with @Jeroen-1s ... I used TomTom Go last year for a Balkan Tour trip, and worked perfectly without any issues, so please stop pretending that MRA is perfect, meanwhile all these users are complaining about stability issues! I bought the app and planner (GOLD member) and I cannot use it without a downgrade to the previous version ....
                    I understand that there is no fix for now, even Corjan admitted this, so please stop praising MRA when someone has issues with the app !

                    Manzo91undefined Offline
                    Manzo91undefined Offline
                    Manzo91
                    wrote last edited by
                    #10

                    @Adrian-Avram same situation .. i hope next update resolve all the issues.

                    1 Reply Last reply
                    1
                    • Con Hennekensundefined Con Hennekens

                      @Adrian-Avram, I am not pretending that MRA is perfect, but if you want to solve anything, you need to look at other possible culprits too. There are many...

                      Adrian Avramundefined Offline
                      Adrian Avramundefined Offline
                      Adrian Avram
                      wrote last edited by
                      #11

                      @Con-Hennekens said in Stability problems after 4.4.0 update:

                      but if you want to solve anything, you need to look at other possible culprits too. There are many...

                      In my case, its MRA. This has already been decided, and now I am waiting for the next update, maybe it will fix things ...

                      Best regards,
                      Adrian

                      Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
                      MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                      Honda NC750X (2021) with CHIGEE Aio-5 Play

                      1 Reply Last reply
                      0
                      • Tom Grzelinskiundefined Offline
                        Tom Grzelinskiundefined Offline
                        Tom Grzelinski
                        wrote last edited by
                        #12

                        @Corjan-Meijerink - Hi Corjan, I will soon start another 3000 mile journey through Europe with MRA as my main navigation... and I was going to use it through CarPlay this time. Will there be an update to solve these reported problems before mid-September? If not, I'll use it on my phone as I have in previous years.

                        @Nick-Carthew Hi Nick, have you had any problems at all running 4.4.0 just on the iPhone?

                        Cheers,
                        Tom

                        Porsche 911 and VW Transporter T6.1 running CarPlay.
                        iPhone 16 Pro running Waze, Saphe and MRA.
                        MRA Routeplanner on web via Mac

                        Nick Carthewundefined 1 Reply Last reply
                        0
                        • EMW-motorriddersundefined Online
                          EMW-motorriddersundefined Online
                          EMW-motorridders
                          wrote last edited by EMW-motorridders
                          #13

                          Any device that you use on the road and perform calculations consumes quite a bit of electricity which warms up the battery. I always make sure that these devices are on a motorcycle in the wind so they can cool down. It is also best to turn off all other applications to avoid heating up the battery such as Waze, Google maps, ...or other route planners.
                          And then it works perfectly.
                          You can also take aluminum cooling fins from an old music amplifier and stick them to the back of your iPhone. There are heat spreading tapes for that that stick on both sides. That is often used to transfer heat from NVMe M.2 or similar type SSD cards to the cooling fin.
                          These are just suggestions, up to you to work it out. Best yet is to buy a used refurbished iPhone 12,13,14 ..... It works wonderfully just as well.

                          1 Reply Last reply
                          0
                          • Tom Grzelinskiundefined Tom Grzelinski

                            @Corjan-Meijerink - Hi Corjan, I will soon start another 3000 mile journey through Europe with MRA as my main navigation... and I was going to use it through CarPlay this time. Will there be an update to solve these reported problems before mid-September? If not, I'll use it on my phone as I have in previous years.

                            @Nick-Carthew Hi Nick, have you had any problems at all running 4.4.0 just on the iPhone?

                            Cheers,
                            Tom

                            Nick Carthewundefined Online
                            Nick Carthewundefined Online
                            Nick Carthew
                            RouteXpert
                            wrote last edited by
                            #14

                            @Tom-Grzelinski said in Stability problems after 4.4.0 update:

                            @Nick-Carthew Hi Nick, have you had any problems at all running 4.4.0 just on the iPhone?

                            Zero problems running 4.4.0 on my iPhone 11 nor are there any problems on my wife’s iPhone SE.
                            All of our navigation is done offline.

                            Always willing to help if I can.
                            Triumph Tiger 1200 XRT called Tina.
                            MRA Navigation Next and SilverFox BJ8

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