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Route guidance issues

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • john b 78undefined Offline
    john b 78undefined Offline
    john b 78
    wrote last edited by
    #1

    Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

    Nick Carthewundefined Marinus van Deudekomundefined RetiredWingManundefined 3 Replies Last reply
    0
    • john b 78undefined john b 78

      Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXperts Instructor
      wrote last edited by
      #2

      @john-b-78 Make sure that you are logged in using your subscription email address.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

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      • john b 78undefined john b 78

        Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

        Marinus van Deudekomundefined Offline
        Marinus van Deudekomundefined Offline
        Marinus van Deudekom
        RouteXperts
        wrote last edited by
        #3

        @john-b-78 Is it correct that you are trying to navigate with a gold membership. If you don't have a membership for Navigating Next that is why you get that message. If you have a Next membership for as @Nick-Carthew suggested

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT (almost in the cupboard)
        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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        • john b 78undefined john b 78

          Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

          RetiredWingManundefined Offline
          RetiredWingManundefined Offline
          RetiredWingMan
          wrote last edited by
          #4

          @john-b-78 gold membership is only for the web site planning app. For navigation you need a separate subscription/license for the Navigation app.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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          • john b 78undefined Offline
            john b 78undefined Offline
            john b 78
            wrote last edited by
            #5

            So what's the point in gold membership if I cannot even plan and route with it. I then have to spend another £40+ a year for the next bit ???

            Con Hennekensundefined 1 Reply Last reply
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            • RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              wrote last edited by
              #6

              Gold membership provides enhanced tools in the planning app. Technically you could get away with just a navigation Next subscription and use the free access to the web planner but many of the features would be missing and you would be limited to 10 (I think) routes stored on-line.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

              Nick Carthewundefined 1 Reply Last reply
              0
              • john b 78undefined john b 78

                So what's the point in gold membership if I cannot even plan and route with it. I then have to spend another £40+ a year for the next bit ???

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                wrote last edited by
                #7

                @john-b-78 said in Route guidance issues:

                So what's the point in gold membership if I cannot even plan and route with it.

                The point of the Gold subscription is to be able to plan routes in the web based planner, with all bells and whistles.

                I then have to spend another £40+ a year for the next bit ???

                The Navigation Next bit is to be able to navigate your routes with the MRA app on your phone. Two completely different things. Many people use a Gold subscription to plan routes for their TomToms and Garmins you know...

                I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                I am just an enthusiastic user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

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                • RetiredWingManundefined RetiredWingMan

                  Gold membership provides enhanced tools in the planning app. Technically you could get away with just a navigation Next subscription and use the free access to the web planner but many of the features would be missing and you would be limited to 10 (I think) routes stored on-line.

                  Nick Carthewundefined Offline
                  Nick Carthewundefined Offline
                  Nick Carthew
                  RouteXperts Instructor
                  wrote last edited by
                  #8

                  @RetiredWingMan said in Route guidance issues:

                  Gold membership provides enhanced tools in the planning app. Technically you could get away with just a navigation Next subscription and use the free access to the web planner but many of the features would be missing and you would be limited to 10 (I think) routes stored on-line.

                  Route and tracklog storage is unrestricted with a Navigation Next subscription.

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

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