Unable to calculate route
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Hi
I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
I had to use the TomTom app to get me out of trouble
I thought this should work offline, why this experience?
Yes I have offline maps downloaded on the device.
Thanks.
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@Rob-Kelley happened to me yesterday, I drove for 20 km on the highway and the app couldnt do a route calculation ....
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@Rob-Kelley hi Rob
Did you have synchronise on for this route -
@Marinus-van-Deudekom it wasn't a route, I picked a favorite to ride to.
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@Rob-Kelley That is why it didn't work. As far as I know you need to have an active internet for such a trip.
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@Marinus-van-Deudekom said in Unable to calculate route:
you need to have an active internet for such a trip
So you are saying that if you don't have internet you are lost ... Then the app is useless ... What's the point of having offline maps then ?
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@Adrian-Avram I was wrong.
Just tested it and with no internet I was able to let the app calculate a route to one of my favourites. So I don't know why it didn't work for Rob -
@Marinus-van-Deudekom it doesn't do it all the time, it's random.
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@Rob-Kelley then my best guess is... shi... happens
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@Marinus-van-Deudekom I just put mine into flightmode and get the same error again.
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@Rob-Kelley interestingly, I just updated my offline maps and now it seems ok, time will tell.
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@Rob-Kelley Did you set youre settings to off-line
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@Leike-Lodiers what do you mean?
MRA suggested Offline when I had no data signal, then it gave the error I posted. -
@Rob-Kelley in the app settings and then functional you need to set you're setting to offline navigation. Did you download the offline maps you want to use. It looks like when you update the offline cards this setting is set to off.