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Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Rob Kelley Offline
    Rob Kelley Offline
    Rob Kelley
    wrote on last edited by Rob Kelley
    #1

    Hi
    I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
    I had to use the TomTom app to get me out of trouble
    I thought this should work offline, why this experience?
    Yes I have offline maps downloaded on the device.
    Thanks.
    MRA Nav Error.JPG

    GSA1250
    HD Street Glide
    HD Sport Glide
    XT500 x 2

    Adrian Avram Marinus van Deudekom 2 Replies Last reply
    0
    • Rob Kelley Rob Kelley

      Hi
      I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
      I had to use the TomTom app to get me out of trouble
      I thought this should work offline, why this experience?
      Yes I have offline maps downloaded on the device.
      Thanks.
      MRA Nav Error.JPG

      Adrian Avram Offline
      Adrian Avram Offline
      Adrian Avram
      wrote on last edited by Adrian Avram
      #2

      @Rob-Kelley happened to me yesterday, I drove for 20 km on the highway and the app couldnt do a route calculation ....

      Best regards,
      Adrian

      Samsung S24 Ultra and Motorola Thinkphone with Android Auto
      MyRoute-APP (Planner+Navigation, GOLD Lifetime)
      Honda NC750X (2021) with CHIGEE Aio-5 Play

      1 Reply Last reply
      0
      • Rob Kelley Rob Kelley

        Hi
        I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
        I had to use the TomTom app to get me out of trouble
        I thought this should work offline, why this experience?
        Yes I have offline maps downloaded on the device.
        Thanks.
        MRA Nav Error.JPG

        Marinus van Deudekom Offline
        Marinus van Deudekom Offline
        Marinus van Deudekom
        RouteXpert
        wrote on last edited by
        #3

        @Rob-Kelley hi Rob
        Did you have synchronise on for this route

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT sold
        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

        Rob Kelley 1 Reply Last reply
        0
        • Marinus van Deudekom Marinus van Deudekom

          @Rob-Kelley hi Rob
          Did you have synchronise on for this route

          Rob Kelley Offline
          Rob Kelley Offline
          Rob Kelley
          wrote on last edited by
          #4

          @Marinus-van-Deudekom it wasn't a route, I picked a favorite to ride to.

          GSA1250
          HD Street Glide
          HD Sport Glide
          XT500 x 2

          Marinus van Deudekom 1 Reply Last reply
          0
          • Rob Kelley Rob Kelley

            @Marinus-van-Deudekom it wasn't a route, I picked a favorite to ride to.

            Marinus van Deudekom Offline
            Marinus van Deudekom Offline
            Marinus van Deudekom
            RouteXpert
            wrote on last edited by
            #5

            @Rob-Kelley That is why it didn't work. As far as I know you need to have an active internet for such a trip.

            Honda Goldwing GL1500,
            Honda Silverwing GL 650
            DMD2 T865X 8 inch Android tablet using MRA next for navigation
            Garmin XT sold
            Samsung S24FE mounted on a Quadlock and using Android Auto in my car

            Adrian Avram 1 Reply Last reply
            0
            • Marinus van Deudekom Marinus van Deudekom

              @Rob-Kelley That is why it didn't work. As far as I know you need to have an active internet for such a trip.

              Adrian Avram Offline
              Adrian Avram Offline
              Adrian Avram
              wrote on last edited by
              #6

              @Marinus-van-Deudekom said in Unable to calculate route:

              you need to have an active internet for such a trip

              So you are saying that if you don't have internet you are lost ... Then the app is useless ... What's the point of having offline maps then ?

              Best regards,
              Adrian

              Samsung S24 Ultra and Motorola Thinkphone with Android Auto
              MyRoute-APP (Planner+Navigation, GOLD Lifetime)
              Honda NC750X (2021) with CHIGEE Aio-5 Play

              Marinus van Deudekom 1 Reply Last reply
              1
              • Adrian Avram Adrian Avram

                @Marinus-van-Deudekom said in Unable to calculate route:

                you need to have an active internet for such a trip

                So you are saying that if you don't have internet you are lost ... Then the app is useless ... What's the point of having offline maps then ?

                Marinus van Deudekom Offline
                Marinus van Deudekom Offline
                Marinus van Deudekom
                RouteXpert
                wrote on last edited by
                #7

                @Adrian-Avram I was wrong.
                Just tested it and with no internet I was able to let the app calculate a route to one of my favourites. So I don't know why it didn't work for Rob

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT sold
                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                Rob Kelley 1 Reply Last reply
                1
                • Marinus van Deudekom Marinus van Deudekom

                  @Adrian-Avram I was wrong.
                  Just tested it and with no internet I was able to let the app calculate a route to one of my favourites. So I don't know why it didn't work for Rob

                  Rob Kelley Offline
                  Rob Kelley Offline
                  Rob Kelley
                  wrote on last edited by
                  #8

                  @Marinus-van-Deudekom it doesn't do it all the time, it's random.

                  GSA1250
                  HD Street Glide
                  HD Sport Glide
                  XT500 x 2

                  Marinus van Deudekom 1 Reply Last reply
                  0
                  • Rob Kelley Rob Kelley

                    @Marinus-van-Deudekom it doesn't do it all the time, it's random.

                    Marinus van Deudekom Offline
                    Marinus van Deudekom Offline
                    Marinus van Deudekom
                    RouteXpert
                    wrote on last edited by
                    #9

                    @Rob-Kelley then my best guess is... shi... happens 🙂

                    Honda Goldwing GL1500,
                    Honda Silverwing GL 650
                    DMD2 T865X 8 inch Android tablet using MRA next for navigation
                    Garmin XT sold
                    Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                    Rob Kelley 1 Reply Last reply
                    0
                    • Marinus van Deudekom Marinus van Deudekom

                      @Rob-Kelley then my best guess is... shi... happens 🙂

                      Rob Kelley Offline
                      Rob Kelley Offline
                      Rob Kelley
                      wrote on last edited by Rob Kelley
                      #10

                      @Marinus-van-Deudekom I just put mine into flightmode and get the same error again.

                      GSA1250
                      HD Street Glide
                      HD Sport Glide
                      XT500 x 2

                      Rob Kelley 1 Reply Last reply
                      0
                      • Rob Kelley Rob Kelley

                        @Marinus-van-Deudekom I just put mine into flightmode and get the same error again.

                        Rob Kelley Offline
                        Rob Kelley Offline
                        Rob Kelley
                        wrote on last edited by
                        #11

                        @Rob-Kelley interestingly, I just updated my offline maps and now it seems ok, time will tell.

                        GSA1250
                        HD Street Glide
                        HD Sport Glide
                        XT500 x 2

                        Leike Lodiers 1 Reply Last reply
                        0
                        • Rob Kelley Rob Kelley

                          @Rob-Kelley interestingly, I just updated my offline maps and now it seems ok, time will tell.

                          Leike Lodiers Offline
                          Leike Lodiers Offline
                          Leike Lodiers
                          wrote on last edited by
                          #12

                          @Rob-Kelley Did you set youre settings to off-line

                          R1250GS. Started with a Zumo 550, BMW nav IV, Carpe-iter and now Chigee met MRA app.

                          Rob Kelley 1 Reply Last reply
                          0
                          • Leike Lodiers Leike Lodiers

                            @Rob-Kelley Did you set youre settings to off-line

                            Rob Kelley Offline
                            Rob Kelley Offline
                            Rob Kelley
                            wrote on last edited by
                            #13

                            @Leike-Lodiers what do you mean?
                            MRA suggested Offline when I had no data signal, then it gave the error I posted.

                            GSA1250
                            HD Street Glide
                            HD Sport Glide
                            XT500 x 2

                            Leike Lodiers 1 Reply Last reply
                            0
                            • Rob Kelley Rob Kelley

                              @Leike-Lodiers what do you mean?
                              MRA suggested Offline when I had no data signal, then it gave the error I posted.

                              Leike Lodiers Offline
                              Leike Lodiers Offline
                              Leike Lodiers
                              wrote on last edited by
                              #14

                              @Rob-Kelley in the app settings and then functional you need to set you're setting to offline navigation. Did you download the offline maps you want to use. It looks like when you update the offline cards this setting is set to off.

                              R1250GS. Started with a Zumo 550, BMW nav IV, Carpe-iter and now Chigee met MRA app.

                              Rob Kelley 1 Reply Last reply
                              0
                              • Leike Lodiers Leike Lodiers

                                @Rob-Kelley in the app settings and then functional you need to set you're setting to offline navigation. Did you download the offline maps you want to use. It looks like when you update the offline cards this setting is set to off.

                                Rob Kelley Offline
                                Rob Kelley Offline
                                Rob Kelley
                                wrote on last edited by
                                #15

                                @Leike-Lodiers Yes I have offline maps downloaded on the device.

                                GSA1250
                                HD Street Glide
                                HD Sport Glide
                                XT500 x 2

                                1 Reply Last reply
                                0

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