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    Apple Mac and TomTom

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    • Nick Carthew
      Nick Carthew RouteXperts Instructor last edited by

      Can anyone tell me how to get an .itn file from an Apple Mac computer to a TomTom 550 please.
      The TomTom is connected with the correct USB cable.
      Import Routes was selected when it appeared on the TomTom screen.
      The .itn file was exported using the MRA Connector but a pop-up box appears stating Export failed.

      I advised this user to download Android File Transfer but this is not available from the Apple Store, the store now has MacDroid which was downloaded but appears to only allow files to be transferred from the TomTom to the Mac and not the other way.

      I would be grateful for any advice please.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 0
      • Hans van de Ven MR.MRA
        Hans van de Ven MR.MRA Instructor RouteXperts @Nick Carthew last edited by

        @Nick-Carthew

        With Android File Transfer

        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        Nick Carthew 1 Reply Last reply Reply Quote 0
        • Jörgen
          Jörgen Instructor last edited by

          I am not a Mac user, but to transfer files from a Mac to the 550 the Mac must see the 550 as "Mass Storage" like an HDD or SD-Card.
          this should usually happen when you confirm "import Routes" on the 550.
          On a windows PC now the internal Memory and the attached SD-Card appears as a drive.
          For some reason, the Mac can not see the 550 as "Mass Storage".
          The only option, I guess, would be to use the SD-Card to get it to the 550.

          The TomTom help page refers also to Android File Transfer.

          Hardware
          iPhone 12 pro (iOS 17.0.2)
          Oukitel RT3 (Andr. 12)
          Samsung Galaxy XCover 4 (Andr. 9 Pie)
          Wireless CarPlay mit (Elebest C650)
          Wired CarPlay (SEAT Arona - 2021)
          For more information, click here

          Nick Carthew 1 Reply Last reply Reply Quote 0
          • Jörgen
            Jörgen Instructor last edited by

            If this does not work, there must be another issue.

            https://help.tomtom.com/hc/en-gb/articles/360013957639-Transferring-track-or-routes-to-your-TomTom-Rider

            USB-Cable, Port, Driver.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            1 Reply Last reply Reply Quote 0
            • Nick Carthew
              Nick Carthew RouteXperts Instructor @Hans van de Ven MR.MRA last edited by

              @Hans-van-de-Ven-MR-MRA said in Apple Mac and TomTom:

              @Nick-Carthew

              With Android File Transfer

              Where do you download Android File Transfer from?

              The Apple Store only has MacDroid which does not work.

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              Hans van de Ven MR.MRA 1 Reply Last reply Reply Quote 0
              • Nick Carthew
                Nick Carthew RouteXperts Instructor @Jörgen last edited by

                Thanks @Jörgen I am aware of all of what you say.

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox B8J bar buttons.
                Quadlock wireless mount for IPhone 11.
                Cardo Scala Packtalk Bold.
                TomTom Rider 500. (In the cupboard now)

                1 Reply Last reply Reply Quote 0
                • Jörgen
                  Jörgen Instructor last edited by Jörgen

                  The link on the TT page does not work anymore, seems the app no longer exists.

                  Hardware
                  iPhone 12 pro (iOS 17.0.2)
                  Oukitel RT3 (Andr. 12)
                  Samsung Galaxy XCover 4 (Andr. 9 Pie)
                  Wireless CarPlay mit (Elebest C650)
                  Wired CarPlay (SEAT Arona - 2021)
                  For more information, click here

                  1 Reply Last reply Reply Quote 0
                  • Jörgen
                    Jörgen Instructor last edited by Jörgen

                    Found it on a German page: https://www.netzwelt.de/download/18577-android-file-transfer-kostenlos.html

                    You need to click 3 times on download.

                    Hardware
                    iPhone 12 pro (iOS 17.0.2)
                    Oukitel RT3 (Andr. 12)
                    Samsung Galaxy XCover 4 (Andr. 9 Pie)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    For more information, click here

                    Nick Carthew 1 Reply Last reply Reply Quote 0
                    • Nick Carthew
                      Nick Carthew RouteXperts Instructor @Jörgen last edited by

                      @Jörgen Thanks, there is a link to download Android File Transfer in the TomTom support page you sent.
                      So I think this question has now been answered.

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox B8J bar buttons.
                      Quadlock wireless mount for IPhone 11.
                      Cardo Scala Packtalk Bold.
                      TomTom Rider 500. (In the cupboard now)

                      1 Reply Last reply Reply Quote 0
                      • Hans van de Ven MR.MRA
                        Hans van de Ven MR.MRA Instructor RouteXperts @Nick Carthew last edited by

                        @Nick-Carthew

                        https://android-file-transfer.en.uptodown.com/mac/download

                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                        Nick Carthew 1 Reply Last reply Reply Quote 0
                        • Nick Carthew
                          Nick Carthew RouteXperts Instructor @Hans van de Ven MR.MRA last edited by

                          @Hans-van-de-Ven-MR-MRA
                          Thanks mate.

                          Always willing to help if I can.
                          Triumph Tiger 1200 XRT called Tina.
                          MRA Navigation Next and SilverFox B8J bar buttons.
                          Quadlock wireless mount for IPhone 11.
                          Cardo Scala Packtalk Bold.
                          TomTom Rider 500. (In the cupboard now)

                          1 Reply Last reply Reply Quote 0
                          • Locked by  Nick Carthew Nick Carthew 
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