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    Android Auto next instruction box not loading

    [App] Problems, Bugs and other Issues
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    • Laurence Nicholls
      Laurence Nicholls last edited by

      Hi,
      I am connection a Samsung A23 to a new Interphone RideSync Android Auto
      All working correctly on the phone but the Android version fails to load the next direction box, just a spinning arrow as if trying to load.
      Any thoughts
      Regards
      Laurence

      Con Hennekens Laurence Nicholls 2 Replies Last reply Reply Quote 0
      • Con Hennekens
        Con Hennekens @Laurence Nicholls last edited by

        @Laurence-Nicholls A picture tells a 1000 words... 😉

        I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
        I am just an enthusiastic user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        1 Reply Last reply Reply Quote 0
        • Laurence Nicholls
          Laurence Nicholls last edited by

          7edf49a4-11ca-45c2-a177-990454500221-image.jpeg blob:null/7c9a6302-7161-4ba7-b1ad-08db0

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          • Laurence Nicholls
            Laurence Nicholls @Laurence Nicholls last edited by

            @Laurence-Nicholls thanks for the quick replay, images now sent 😀

            Con Hennekens 1 Reply Last reply Reply Quote 0
            • Con Hennekens
              Con Hennekens @Laurence Nicholls last edited by

              @Laurence-Nicholls, strange... Does it do this consequently? Or does it happen only sometimes? I am sure the forum would be full of it, if it happened to more people. Maybe best to open a support ticket: https://www.myrouteapp.com/support

              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
              I am just an enthusiastic user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              1 Reply Last reply Reply Quote 0
              • M. Schrijver
                M. Schrijver last edited by

                I recognized this from Android Auto.
                I see this also until the first turn with directions is passed. From there it works ok.

                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                • Laurence Nicholls
                  Laurence Nicholls last edited by

                  Hi Con, M makes a good point as I have only set up in the garage….due to poor weather!
                  I will go for a ride tomorrow and fingers crossed it will work once on the way 🤞
                  PS I tried it on an old iPhone in apple car play and it works straight away.
                  Thanks for your comments
                  Will report back on results

                  Bouke Ent Con Hennekens 2 Replies Last reply Reply Quote 0
                  • Bouke Ent
                    Bouke Ent @Laurence Nicholls last edited by

                    @Laurence-Nicholls i can not help because i did test it yesterday on my setup and it works for me. both next 2 direction i got directly on Android auto. in my case it was a2b route and totaly offline.

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                    • Con Hennekens
                      Con Hennekens @Laurence Nicholls last edited by

                      @Laurence-Nicholls, if your garage is off the road enough for the app to determine where to start, that could well explain the issue.

                      I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                      I am just an enthusiastic user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      1 Reply Last reply Reply Quote 0
                      • M. Schrijver
                        M. Schrijver last edited by

                        That doesn't seems to be the issue. At least not in my case.
                        When i start the route on the road. The GPS is known in this case but still this issue. It does not matter how long it takes to reach the first turn with directions.
                        I've seen it for just 500 meters but also for a few kilometers.

                        When i start the route halfway, is does not happen. That is what i remember.

                        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                        • Laurence Nicholls
                          Laurence Nicholls last edited by

                          Hi All
                          Went out for a long ride yesterday, the inductions did appear but it took quite a while approx 10 miles, then worked faultlessly for the rest of the trip, even coming straight back on after being switched of for coffee break.

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