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  4. Android Auto next instruction box not loading

Android Auto next instruction box not loading

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Laurence Nichollsundefined Offline
    Laurence Nichollsundefined Offline
    Laurence Nicholls
    wrote on last edited by
    #1

    Hi,
    I am connection a Samsung A23 to a new Interphone RideSync Android Auto
    All working correctly on the phone but the Android version fails to load the next direction box, just a spinning arrow as if trying to load.
    Any thoughts
    Regards
    Laurence

    Con Hennekensundefined Laurence Nichollsundefined 2 Replies Last reply
    0
    • Laurence Nichollsundefined Laurence Nicholls

      Hi,
      I am connection a Samsung A23 to a new Interphone RideSync Android Auto
      All working correctly on the phone but the Android version fails to load the next direction box, just a spinning arrow as if trying to load.
      Any thoughts
      Regards
      Laurence

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      wrote on last edited by
      #2

      @Laurence-Nicholls A picture tells a 1000 words... πŸ˜‰

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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      • Laurence Nichollsundefined Offline
        Laurence Nichollsundefined Offline
        Laurence Nicholls
        wrote on last edited by
        #3

        7edf49a4-11ca-45c2-a177-990454500221-image.jpeg blob:null/7c9a6302-7161-4ba7-b1ad-08db0

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        0
        • Laurence Nichollsundefined Laurence Nicholls

          Hi,
          I am connection a Samsung A23 to a new Interphone RideSync Android Auto
          All working correctly on the phone but the Android version fails to load the next direction box, just a spinning arrow as if trying to load.
          Any thoughts
          Regards
          Laurence

          Laurence Nichollsundefined Offline
          Laurence Nichollsundefined Offline
          Laurence Nicholls
          wrote on last edited by
          #4

          @Laurence-Nicholls thanks for the quick replay, images now sent πŸ˜€

          Con Hennekensundefined 1 Reply Last reply
          0
          • Laurence Nichollsundefined Laurence Nicholls

            @Laurence-Nicholls thanks for the quick replay, images now sent πŸ˜€

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            wrote on last edited by
            #5

            @Laurence-Nicholls, strange... Does it do this consequently? Or does it happen only sometimes? I am sure the forum would be full of it, if it happened to more people. Maybe best to open a support ticket: https://www.myrouteapp.com/support

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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            • M. Schrijverundefined Offline
              M. Schrijverundefined Offline
              M. Schrijver
              wrote on last edited by
              #6

              I recognized this from Android Auto.
              I see this also until the first turn with directions is passed. From there it works ok.

              (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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              • Laurence Nichollsundefined Offline
                Laurence Nichollsundefined Offline
                Laurence Nicholls
                wrote on last edited by
                #7

                Hi Con, M makes a good point as I have only set up in the garage….due to poor weather!
                I will go for a ride tomorrow and fingers crossed it will work once on the way 🀞
                PS I tried it on an old iPhone in apple car play and it works straight away.
                Thanks for your comments
                Will report back on results

                Bouke Entundefined Con Hennekensundefined 2 Replies Last reply
                0
                • Laurence Nichollsundefined Laurence Nicholls

                  Hi Con, M makes a good point as I have only set up in the garage….due to poor weather!
                  I will go for a ride tomorrow and fingers crossed it will work once on the way 🀞
                  PS I tried it on an old iPhone in apple car play and it works straight away.
                  Thanks for your comments
                  Will report back on results

                  Bouke Entundefined Offline
                  Bouke Entundefined Offline
                  Bouke Ent
                  wrote on last edited by
                  #8

                  @Laurence-Nicholls i can not help because i did test it yesterday on my setup and it works for me. both next 2 direction i got directly on Android auto. in my case it was a2b route and totaly offline.

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                  • Laurence Nichollsundefined Laurence Nicholls

                    Hi Con, M makes a good point as I have only set up in the garage….due to poor weather!
                    I will go for a ride tomorrow and fingers crossed it will work once on the way 🀞
                    PS I tried it on an old iPhone in apple car play and it works straight away.
                    Thanks for your comments
                    Will report back on results

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    wrote on last edited by
                    #9

                    @Laurence-Nicholls, if your garage is off the road enough for the app to determine where to start, that could well explain the issue.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                    1 Reply Last reply
                    0
                    • M. Schrijverundefined Offline
                      M. Schrijverundefined Offline
                      M. Schrijver
                      wrote on last edited by
                      #10

                      That doesn't seems to be the issue. At least not in my case.
                      When i start the route on the road. The GPS is known in this case but still this issue. It does not matter how long it takes to reach the first turn with directions.
                      I've seen it for just 500 meters but also for a few kilometers.

                      When i start the route halfway, is does not happen. That is what i remember.

                      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                      • Laurence Nichollsundefined Offline
                        Laurence Nichollsundefined Offline
                        Laurence Nicholls
                        wrote on last edited by
                        #11

                        Hi All
                        Went out for a long ride yesterday, the inductions did appear but it took quite a while approx 10 miles, then worked faultlessly for the rest of the trip, even coming straight back on after being switched of for coffee break.

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