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  4. Android Auto next instruction box not loading

Android Auto next instruction box not loading

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Laurence Nichollsundefined Laurence Nicholls

    Hi,
    I am connection a Samsung A23 to a new Interphone RideSync Android Auto
    All working correctly on the phone but the Android version fails to load the next direction box, just a spinning arrow as if trying to load.
    Any thoughts
    Regards
    Laurence

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote on last edited by
    #2

    @Laurence-Nicholls A picture tells a 1000 words... 😉

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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    • Laurence Nichollsundefined Offline
      Laurence Nichollsundefined Offline
      Laurence Nicholls
      wrote on last edited by
      #3

      7edf49a4-11ca-45c2-a177-990454500221-image.jpeg blob:null/7c9a6302-7161-4ba7-b1ad-08db0

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      • Laurence Nichollsundefined Laurence Nicholls

        Hi,
        I am connection a Samsung A23 to a new Interphone RideSync Android Auto
        All working correctly on the phone but the Android version fails to load the next direction box, just a spinning arrow as if trying to load.
        Any thoughts
        Regards
        Laurence

        Laurence Nichollsundefined Offline
        Laurence Nichollsundefined Offline
        Laurence Nicholls
        wrote on last edited by
        #4

        @Laurence-Nicholls thanks for the quick replay, images now sent 😀

        Con Hennekensundefined 1 Reply Last reply
        0
        • Laurence Nichollsundefined Laurence Nicholls

          @Laurence-Nicholls thanks for the quick replay, images now sent 😀

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #5

          @Laurence-Nicholls, strange... Does it do this consequently? Or does it happen only sometimes? I am sure the forum would be full of it, if it happened to more people. Maybe best to open a support ticket: https://www.myrouteapp.com/support

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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          • M. Schrijverundefined Offline
            M. Schrijverundefined Offline
            M. Schrijver
            Valued contributor
            wrote on last edited by
            #6

            I recognized this from Android Auto.
            I see this also until the first turn with directions is passed. From there it works ok.

            (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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            • Laurence Nichollsundefined Offline
              Laurence Nichollsundefined Offline
              Laurence Nicholls
              wrote on last edited by
              #7

              Hi Con, M makes a good point as I have only set up in the garage….due to poor weather!
              I will go for a ride tomorrow and fingers crossed it will work once on the way 🤞
              PS I tried it on an old iPhone in apple car play and it works straight away.
              Thanks for your comments
              Will report back on results

              Bouke Entundefined Con Hennekensundefined 2 Replies Last reply
              0
              • Laurence Nichollsundefined Laurence Nicholls

                Hi Con, M makes a good point as I have only set up in the garage….due to poor weather!
                I will go for a ride tomorrow and fingers crossed it will work once on the way 🤞
                PS I tried it on an old iPhone in apple car play and it works straight away.
                Thanks for your comments
                Will report back on results

                Bouke Entundefined Offline
                Bouke Entundefined Offline
                Bouke Ent
                wrote on last edited by
                #8

                @Laurence-Nicholls i can not help because i did test it yesterday on my setup and it works for me. both next 2 direction i got directly on Android auto. in my case it was a2b route and totaly offline.

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                • Laurence Nichollsundefined Laurence Nicholls

                  Hi Con, M makes a good point as I have only set up in the garage….due to poor weather!
                  I will go for a ride tomorrow and fingers crossed it will work once on the way 🤞
                  PS I tried it on an old iPhone in apple car play and it works straight away.
                  Thanks for your comments
                  Will report back on results

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on last edited by
                  #9

                  @Laurence-Nicholls, if your garage is off the road enough for the app to determine where to start, that could well explain the issue.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                  • M. Schrijverundefined Offline
                    M. Schrijverundefined Offline
                    M. Schrijver
                    Valued contributor
                    wrote on last edited by
                    #10

                    That doesn't seems to be the issue. At least not in my case.
                    When i start the route on the road. The GPS is known in this case but still this issue. It does not matter how long it takes to reach the first turn with directions.
                    I've seen it for just 500 meters but also for a few kilometers.

                    When i start the route halfway, is does not happen. That is what i remember.

                    (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                    • Laurence Nichollsundefined Offline
                      Laurence Nichollsundefined Offline
                      Laurence Nicholls
                      wrote on last edited by
                      #11

                      Hi All
                      Went out for a long ride yesterday, the inductions did appear but it took quite a while approx 10 miles, then worked faultlessly for the rest of the trip, even coming straight back on after being switched of for coffee break.

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