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  3. [App] Problems, Bugs and other Issues
  4. Always says first exit at roundabout regardless of actual exit shown

Always says first exit at roundabout regardless of actual exit shown

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • James 2pundefined James 2p

    Update, now showing correct numbers on roundabouts.

    My Android phone had an OS update yesterday and I re-installed the app and made sure I accepted all the default permissions. Now working as per design 🙂

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by Corjan Meijerink
    #12

    @James-2p The reinstall would have no correlation with the issue. Maybe HERE was actually quite fast in solving an issue this time 😉 Thanks for the feedback, I'll await other feedback by users and do some testing myself tomorrow.

    Jörgenundefined AlexvLeeuwenundefined 2 Replies Last reply
    1
    • Corjan Meijerinkundefined Corjan Meijerink

      @James-2p The reinstall would have no correlation with the issue. Maybe HERE was actually quite fast in solving an issue this time 😉 Thanks for the feedback, I'll await other feedback by users and do some testing myself tomorrow.

      Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote on last edited by
      #13

      @Corjan-Meijerink

      Had the roundabout problem today on my Oukitel tablet with V 303.
      It says always first exit, regardless what the real one is.

      Hardware
      iPhone 12 pro (iOS 17.0.2)
      Oukitel RT3 (Andr. 12)
      Samsung Galaxy XCover 4 (Andr. 9 Pie)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      For more information, click here

      RetiredWingManundefined 1 Reply Last reply
      0
      • Jörgenundefined Jörgen

        @Corjan-Meijerink

        Had the roundabout problem today on my Oukitel tablet with V 303.
        It says always first exit, regardless what the real one is.

        RetiredWingManundefined Offline
        RetiredWingManundefined Offline
        RetiredWingMan
        Valued contributor
        wrote on last edited by
        #14

        @Jörgen perhaps a map download update is required to fix the problem?

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

        Jörgenundefined 1 Reply Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          @James-2p The reinstall would have no correlation with the issue. Maybe HERE was actually quite fast in solving an issue this time 😉 Thanks for the feedback, I'll await other feedback by users and do some testing myself tomorrow.

          AlexvLeeuwenundefined Offline
          AlexvLeeuwenundefined Offline
          AlexvLeeuwen
          wrote on last edited by
          #15

          @Corjan-Meijerink Zelfde probleem hier 😉 bij iedere rotonde eerste afslag.

          1 Reply Last reply
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          • RetiredWingManundefined RetiredWingMan

            @Jörgen perhaps a map download update is required to fix the problem?

            Jörgenundefined Offline
            Jörgenundefined Offline
            Jörgen
            Valued contributor
            wrote on last edited by Jörgen
            #16

            @RetiredWingMan I don’t use offline maps.

            But, can downloaded maps have an influence on online navigation?

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            RetiredWingManundefined 1 Reply Last reply
            0
            • Jörgenundefined Jörgen

              @RetiredWingMan I don’t use offline maps.

              But, can downloaded maps have an influence on online navigation?

              RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              Valued contributor
              wrote on last edited by
              #17

              @Jörgen Downloading the maps can reduce your data usage and make it more reliable in poor coverage areas.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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              • Corjan Meijerinkundefined Corjan Meijerink

                We have indeed been informed about this issue and are investigating it 🙂

                bobfoster17sky.comundefined Offline
                bobfoster17sky.comundefined Offline
                bobfoster17sky.com
                wrote on last edited by
                #18

                @Corjan-Meijerink this is still a problem, used the app this morning and it showed and announced 1st exit every time. Please fix soon.

                RetiredWingManundefined 1 Reply Last reply
                0
                • bobfoster17sky.comundefined bobfoster17sky.com

                  @Corjan-Meijerink this is still a problem, used the app this morning and it showed and announced 1st exit every time. Please fix soon.

                  RetiredWingManundefined Offline
                  RetiredWingManundefined Offline
                  RetiredWingMan
                  Valued contributor
                  wrote on last edited by
                  #19

                  @bobfoster17sky-com the problem is with Here. MRA staff have been reporting and following up with Here.

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                  bobfoster17sky.comundefined 1 Reply Last reply
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                  • RetiredWingManundefined RetiredWingMan

                    @bobfoster17sky-com the problem is with Here. MRA staff have been reporting and following up with Here.

                    bobfoster17sky.comundefined Offline
                    bobfoster17sky.comundefined Offline
                    bobfoster17sky.com
                    wrote on last edited by
                    #20

                    @RetiredWingMan Thanks, I'm out again in a little while and will try one of the other map options.

                    RetiredWingManundefined 1 Reply Last reply
                    0
                    • bobfoster17sky.comundefined bobfoster17sky.com

                      @RetiredWingMan Thanks, I'm out again in a little while and will try one of the other map options.

                      RetiredWingManundefined Offline
                      RetiredWingManundefined Offline
                      RetiredWingMan
                      Valued contributor
                      wrote on last edited by
                      #21

                      @bobfoster17sky-com in another post corjan indicated that it may be related to motorcycle as the mode of travel. Here has replicated the problem so we expect a fix soon.

                      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                      1 Reply Last reply
                      1
                      • G Beuvingundefined Offline
                        G Beuvingundefined Offline
                        G Beuving
                        wrote on last edited by
                        #22

                        Beste, 1 mei een rit van Eindhoven naar Luik voor een Harley dag. Alle rotondes op de route werden nog steeds aan geven door de voice neem de 1e afslag. veelal dus fout. de visuele blauwe lijn gaf wel de juiste afslag in de route aan. Binnenkort een road trip van een dag of 14. Heeft het een hoge prio gekregen en is er asap een oplossing te verwachten? Zo ja super, zo nee dan kan ik nog voor vertrek met nog een ander navigatie device gaan monteren, uittesten en de routes over gaan zetten. Frankrijk is (na engeland) een land van heel veel rotondes het rijden op deze wijze is lichtelijk irritant.

                        Stefan Hummelinkundefined 1 Reply Last reply
                        0
                        • G Beuvingundefined G Beuving

                          Beste, 1 mei een rit van Eindhoven naar Luik voor een Harley dag. Alle rotondes op de route werden nog steeds aan geven door de voice neem de 1e afslag. veelal dus fout. de visuele blauwe lijn gaf wel de juiste afslag in de route aan. Binnenkort een road trip van een dag of 14. Heeft het een hoge prio gekregen en is er asap een oplossing te verwachten? Zo ja super, zo nee dan kan ik nog voor vertrek met nog een ander navigatie device gaan monteren, uittesten en de routes over gaan zetten. Frankrijk is (na engeland) een land van heel veel rotondes het rijden op deze wijze is lichtelijk irritant.

                          Stefan Hummelinkundefined Offline
                          Stefan Hummelinkundefined Offline
                          Stefan Hummelink
                          Alpha tester
                          wrote on last edited by Stefan Hummelink
                          #23

                          @G-Beuving said in Always says first exit at roundabout regardless of actual exit shown:

                          Heeft het een hoge prio gekregen en is er asap een oplossing te verwachten?

                          As mentioned many times before, the root of this issue has been traced back to HERE. They are looking at it. When will it be fixed? You guess is as good as ours...

                          Daarnaast een kleine huishoudelijke mededeling: als het onderwerp in het Engels gestart wordt, dan is het beleid van het forum, alsmede gewoon fatsoenlijk ook in het Engels te reageren. 😜😊

                          Manks bu'j te bange.

                          1 Reply Last reply
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                          • Steve 2eundefined Offline
                            Steve 2eundefined Offline
                            Steve 2e
                            wrote on last edited by
                            #24

                            Took a route today as Motorcycle and had the problem, the same route as Car worked properly. It seems to be only if the route is set for motorcycle that this happens.

                            G Beuvingundefined 1 Reply Last reply
                            0
                            • Rajpundefined Offline
                              Rajpundefined Offline
                              Rajp
                              wrote on last edited by
                              #25

                              When voice prompts was working (see my other post) I too got 1st exit, even though it was actually the third exit, which the roundabout icon showed correct right turn but incorrect exit number.

                              Furthermore, the app displayed lane position to the left, which is incorrect it should’ve been the right lane. IMG_5198.png

                              RetiredWingManundefined 1 Reply Last reply
                              0
                              • C.A. Kielenundefined Offline
                                C.A. Kielenundefined Offline
                                C.A. Kielen
                                wrote on last edited by
                                #26

                                same problem here 😉 every roundabout first exit.

                                1 Reply Last reply
                                0
                                • Rajpundefined Rajp

                                  When voice prompts was working (see my other post) I too got 1st exit, even though it was actually the third exit, which the roundabout icon showed correct right turn but incorrect exit number.

                                  Furthermore, the app displayed lane position to the left, which is incorrect it should’ve been the right lane. IMG_5198.png

                                  RetiredWingManundefined Offline
                                  RetiredWingManundefined Offline
                                  RetiredWingMan
                                  Valued contributor
                                  wrote on last edited by
                                  #27

                                  @Rajp known problem with Here when mode is motorcycle. Hopefully will be fixed soon.

                                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                                  Rajpundefined 1 Reply Last reply
                                  0
                                  • RetiredWingManundefined RetiredWingMan

                                    @Rajp known problem with Here when mode is motorcycle. Hopefully will be fixed soon.

                                    Rajpundefined Offline
                                    Rajpundefined Offline
                                    Rajp
                                    wrote on last edited by
                                    #28

                                    @RetiredWingMan Is there a way to see all the open bugs with HERE? Either on MRA or on some support section of HERE site?

                                    Rob Verhoeffundefined 1 Reply Last reply
                                    0
                                    • Rajpundefined Rajp

                                      @RetiredWingMan Is there a way to see all the open bugs with HERE? Either on MRA or on some support section of HERE site?

                                      Rob Verhoeffundefined Offline
                                      Rob Verhoeffundefined Offline
                                      Rob Verhoeff
                                      Alpha tester
                                      wrote on last edited by Rob Verhoeff
                                      #29

                                      @Rajp No, there isn't, or it must be the beta-section of this forum. Much of the info regarding issues that are still be a pain in the... are mentioned in the openingtopic when a new release is published.

                                      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                                      iOS on iPhone 13 (mounted on Quadlock)
                                      Apple CarPlay in VW T-Roc (wired)
                                      Routelab on MacBook Air & iMac (Sequoia & Monterey)

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                                      0
                                      • Michel van Hagen MRA-Founderundefined Offline
                                        Michel van Hagen MRA-Founderundefined Offline
                                        Michel van Hagen MRA-Founder
                                        Administrator
                                        wrote on last edited by
                                        #30

                                        Solution for now is use the car mode, hope it will fixed soon for the motorcycle mode.

                                        “People don’t take trips, trips take people.” – John Steinbeck

                                        1 Reply Last reply
                                        1
                                        • Steve 2eundefined Steve 2e

                                          Took a route today as Motorcycle and had the problem, the same route as Car worked properly. It seems to be only if the route is set for motorcycle that this happens.

                                          G Beuvingundefined Offline
                                          G Beuvingundefined Offline
                                          G Beuving
                                          wrote on last edited by
                                          #31

                                          @Steve-2e I did to dis day with de camper modus on. No problems at all. The voice-over, the number exit roundabout and the blue lane where given the correct way.

                                          Steve 2eundefined 1 Reply Last reply
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