Offline maps and routing

Con Hennekens

@Bouke-Ent, Je route staat gecached, dus die gaat gewoon door. Je kaartweergave zal leeg zijn, maar de routelijn is nog steeds conform de werkelijkheid. Op het moment dat er iets van herberekening moet plaatsvinden ga je de mist in. Vraag me niet hoe ik dat weet...

Bouke Ent

@Con-Hennekens bedankt voor uitleg.

RetiredWingMan

@Berin many of the functions are very intuitive for basic operation. If you play with it long enough and try everything possible on the screen, eventually you learn most of it. I had a lawyer complain to me that the new phone system we installed should be intuitive enough that he should not have to attend training. I told hom that I'm sure he can figure out how to receive and make phone calls, but if he wants to learn how to make full use of the features of the system he should attend training. He eventually did.

@RetiredWingMan Fascinating story, I'm sure.
However all this was resolved about 2 months ago.

Jorge del Valle

I've tried using offline navigation today for the first time, and it didn't work. I had both the country map and the route downloaded. My phone was in airplane mode when I launched the app. I selected the route from the downloads list, and then tapped the button to start navigation, which then resulted in this screen.

I've checked the online manual and the forums and as far as I can tell it should work as long as I've downloaded the region map and the route. Am I missing something?

Edit: I've found a forum post that I somehow missed in my initial search, where another user says they solved the problem by rebooting the phone and then waiting a few minutes when they got the message and the routing eventually started working. I'll give that a try, but is that (having to wait several minutes for offline navigation to work) expected behaviour for the app?

Nick Carthew

@Jorge-del-Valle Try turning off Calculate from current location to see if that makes a difference.

Jorge del Valle

@Nick-Carthew Thanks Nick, that worked. However I'm a bit puzzled by the meaning of that option.

What I mean is, when I turned it off it traced a route from my current location to the start of the downloaded route, so even though I'm disabling an option named "calculate from current location" it seems to actually do just that (calculate a route from my current location). It doesn't seem to do what one would expect based on the name, or maybe I'm misunderstanding its function? A search for the option in the online documentation doesn't yield any results for me.

Another thing that's strange is that, after stopping the navigation and closing the app, I then reopened it (again in offline mode) and then tried loading the same route and starting the navigation again. And this time it worked even though the "calculate from current location" was back to enabled.

NineLizards

@Con-Hennekens Dit is een oude thread, maar hij roept bij mij een nieuwe vraag op.

In een van de posts staat een afbeelding van het 'Functional' menu, met daarin de optie 'Gebruikte Routes en Tracks automatisch downloaden voor offline gebruik'. Die optie zie ik bij mij niet staan. Kijk ik ergens overheen?

In one of the posts there's an image of the functional menu, with an option to automatically download maps and tracks. But I don't see it on my phone. Am I overlooking something?

RetiredWingMan

@NineLizards that option is gone with the resent synchronisation implementation.

RetiredWingMan

@Jorge-del-Valle if you enable the calculate from current position then the time and distance shown will, jnclude the time and distance to you starting point. If you disable the option then the map only shows the route and the time and distance for the route. When you hit/tap navigate, you are still shown directions to your route starting point.

NineLizards

@RetiredWingMan Ah, okay. But now I'm completely confused about offline navigation...

What are the current steps for using offline navigation? I'm mightily confused now.

Let's assume I plan to travel through Belgium, through an area where there's no coverage. (It happens to me this week.) I assume I should download the offline maps of the region upfront, right? (It's currently giving an error message 'could not fetch latest map update information', I'm not sure if that matters).

But... how do I get my route offline? Is there a step by step manual somewhere?

RetiredWingMan

@NineLizards first, i presume the map error is temporary. I've seen it before and it normally corrects itself. You need to resolve the issue before you can download maps. If you continue to have problems raise a support contact. User manuals are available on the support page.

Second, I suggest enabling the synchronisation of all routes. This makes all routes available offline.

To operate in offline mode: 1. Download all maps for the areas to be traveled. 2. Synchronise your routes. 3. Turn on offline navigation in the options.
That's it, you're ready to go.

Con Hennekens

@NineLizards, I see your question has been answered perfectly fine by @RetiredWingMan

in short:

download offline maps
enable sync (preferably all, then you will never have to look at it)
let it complete a sync once, it will resync every time you start the app or enter the routes menu automatically and download changes only (if there are any)
enable offline navigation in the app menu

No need for confusion ever again (concerning offline routes that is... )