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ca ‘t use app offline

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • artboneundefined Offline
    artboneundefined Offline
    artbone
    wrote on last edited by
    #1

    I’m trying to use the myroute-app on a Umidigi Bison android 12 phone. I also use an iPad to plan routes then open them on the phone. My first problem is that I can’t open any routes on either device if I’m not online. If I open an app online, I can use it but if I want to change anything when I go offline, I can’t. Offline, I can’t do anything, either open routes, look at downloaded maps, or look at my account.
    I just noticed that there is a button to download routes and, if I download the route, then I can see it when I’m offline. Is that required with every route on the new system?
    Another problem is that when I try to write anything on the forum, I can’t use the “C” or the “N” key. When I press either one, the screen jumps to another screen.
    I’ve been using this app since it was Tyre-2-travel, so I’m familiar with it but I can’t figure this out.

    Rob Verhoeffundefined Con Hennekensundefined 2 Replies Last reply
    0
    • artboneundefined artbone

      I’m trying to use the myroute-app on a Umidigi Bison android 12 phone. I also use an iPad to plan routes then open them on the phone. My first problem is that I can’t open any routes on either device if I’m not online. If I open an app online, I can use it but if I want to change anything when I go offline, I can’t. Offline, I can’t do anything, either open routes, look at downloaded maps, or look at my account.
      I just noticed that there is a button to download routes and, if I download the route, then I can see it when I’m offline. Is that required with every route on the new system?
      Another problem is that when I try to write anything on the forum, I can’t use the “C” or the “N” key. When I press either one, the screen jumps to another screen.
      I’ve been using this app since it was Tyre-2-travel, so I’m familiar with it but I can’t figure this out.

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by Rob Verhoeff
      #2

      @artbone To use routes offline, you indeed need to download them first on your mobile device using the download button, which you've already figured out. Additionally, you also need to have all the maps of the areas through which your route passes available offline to navigate offline.

      Modifying an existing route that is also available as download on your mobile device can only be done in online mode. You directly use Routelab (the website).

      Naturally, all of this is also included in the manual that you can find in the support section.

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Sequoia & Monterey)

      artboneundefined 1 Reply Last reply
      1
      • Rob Verhoeffundefined Rob Verhoeff

        @artbone To use routes offline, you indeed need to download them first on your mobile device using the download button, which you've already figured out. Additionally, you also need to have all the maps of the areas through which your route passes available offline to navigate offline.

        Modifying an existing route that is also available as download on your mobile device can only be done in online mode. You directly use Routelab (the website).

        Naturally, all of this is also included in the manual that you can find in the support section.

        artboneundefined Offline
        artboneundefined Offline
        artbone
        wrote on last edited by
        #3

        @Rob-Verhoeff Tha ks . A y idea about the letters I can’t use?

        Rob Verhoeffundefined Lynchy67undefined 2 Replies Last reply
        0
        • artboneundefined artbone

          @Rob-Verhoeff Tha ks . A y idea about the letters I can’t use?

          Rob Verhoeffundefined Offline
          Rob Verhoeffundefined Offline
          Rob Verhoeff
          Alpha tester
          wrote on last edited by
          #4

          @artbone Nope, I guess that must be in your configuration. I'm no Android guy, sorry.

          BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
          iOS on iPhone 13 (mounted on Quadlock)
          Apple CarPlay in VW T-Roc (wired)
          Routelab on MacBook Air & iMac (Sequoia & Monterey)

          1 Reply Last reply
          0
          • artboneundefined artbone

            @Rob-Verhoeff Tha ks . A y idea about the letters I can’t use?

            Lynchy67undefined Offline
            Lynchy67undefined Offline
            Lynchy67
            Valued contributor
            wrote on last edited by Lynchy67
            #5

            @artbone

            Are you using any type of Bluetooth Controller.
            Your text indicates functionality akin to the use of a Bluetooth Controller.
            If you have Bluetooth on try turning it off!
            I may however, be barking up completely the wrong tree!

            You don’t stop riding when you get old, you get old when you stop riding.

            1 Reply Last reply
            1
            • artboneundefined artbone

              I’m trying to use the myroute-app on a Umidigi Bison android 12 phone. I also use an iPad to plan routes then open them on the phone. My first problem is that I can’t open any routes on either device if I’m not online. If I open an app online, I can use it but if I want to change anything when I go offline, I can’t. Offline, I can’t do anything, either open routes, look at downloaded maps, or look at my account.
              I just noticed that there is a button to download routes and, if I download the route, then I can see it when I’m offline. Is that required with every route on the new system?
              Another problem is that when I try to write anything on the forum, I can’t use the “C” or the “N” key. When I press either one, the screen jumps to another screen.
              I’ve been using this app since it was Tyre-2-travel, so I’m familiar with it but I can’t figure this out.

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote on last edited by
              #6

              @artbone, I think @Lynchy67 is on the right track... Are you using the forum through the webview in the app? 😉 Never considered that that is an option. The C and N keys have a function in navigating through the app, for use with bluetooth controllers. If you open the forum in any ordinary browser, it will work just fine.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              artboneundefined 1 Reply Last reply
              0
              • Con Hennekensundefined Con Hennekens

                @artbone, I think @Lynchy67 is on the right track... Are you using the forum through the webview in the app? 😉 Never considered that that is an option. The C and N keys have a function in navigating through the app, for use with bluetooth controllers. If you open the forum in any ordinary browser, it will work just fine.

                artboneundefined Offline
                artboneundefined Offline
                artbone
                wrote on last edited by
                #7

                @Con-Hennekens Yep, I finally figured that out. I’m on the website now and can use all the letters on the keyboard. That sort of makes the app useless to me. I guess I’ll just use the website in the future.

                Con Hennekensundefined Corjan Meijerinkundefined 2 Replies Last reply
                0
                • artboneundefined artbone

                  @Con-Hennekens Yep, I finally figured that out. I’m on the website now and can use all the letters on the keyboard. That sort of makes the app useless to me. I guess I’ll just use the website in the future.

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on last edited by
                  #8

                  @artbone, "the app useless"? The app is for tracking and navigation (since Next). It is not a forum-frontend. Anyway, not intended as such.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                  1 Reply Last reply
                  0
                  • artboneundefined artbone

                    @Con-Hennekens Yep, I finally figured that out. I’m on the website now and can use all the letters on the keyboard. That sort of makes the app useless to me. I guess I’ll just use the website in the future.

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #9

                    @artbone regarding the issue with some keys not working, we are looking into that. It however should only occur when using a BT keyboard.

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