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Has the Motorbike problem been fixed in 4.0.3???

[App] Problems, Bugs and other Issues
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  • Nick Carthew
    Nick Carthew RouteXperts Instructor @Thomas Scharrer last edited by 17 Aug 2023, 15:59

    @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

    maybe the problem or difference is that you had your phone mounted and not in your jacket pocket? maybe because it was mounted it was nor completely locked or so?

    I wouldn’t have thought that would make any difference.

    A good test would be:
    Try starting a route with your screen on so that you can hear instructions and then turn your screen off.
    That’s how I tested.

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox B8J bar buttons.
    Quadlock wireless mount for IPhone 11.
    Cardo Scala Packtalk Bold.
    TomTom Rider 500. (In the cupboard now)

    Thomas Scharrer Con Hennekens 2 Replies Last reply 18 Aug 2023, 09:55 Reply Quote 0
    • Thomas Scharrer
      Thomas Scharrer @Nick Carthew last edited by 17 Aug 2023, 17:22

      @Nick-Carthew

      I have even tested this in the car a while ago to have better control of what is happening.

      I put my helmet with my Sena on max volume on the passenger seat . I started a navigation, drove around and everything worked fine but as soon as I turned around the phone so it became inactive / locked the voice guidance stopped.

      I then started another navigation with google maps and I could do whatever with my phone and it worked.

      and for @Corjan-Meijerink it also didnt work when he tested

      Nick Carthew 2 Replies Last reply 21 Aug 2023, 09:26 Reply Quote 0
      • Nick Carthew
        Nick Carthew RouteXperts Instructor @Thomas Scharrer last edited by 17 Aug 2023, 21:17

        @Thomas-Scharrer said in Has the Motorbike problem been fixed in 4.0.3???:

        but as soon as I turned around the phone so it became inactive / locked the voice guidance stopped.

        What do you mean when you say you turn your phone around so it became inactive?

        I use the off button on the side of the phone to turn the screen off.
        I can assure you that it worked for me as described earlier.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        Thomas Scharrer 1 Reply Last reply 18 Aug 2023, 06:00 Reply Quote 0
        • Thomas Scharrer
          Thomas Scharrer @Nick Carthew last edited by 18 Aug 2023, 06:00

          @Nick-Carthew its also fine to use the off button but I had the phone lying on the passenger seat facing up and turned it around to face down so it becomes inactive

          Nick Carthew 1 Reply Last reply 18 Aug 2023, 07:41 Reply Quote 0
          • Nick Carthew
            Nick Carthew RouteXperts Instructor @Thomas Scharrer last edited by Nick Carthew 18 Aug 2023, 07:41 18 Aug 2023, 07:41

            @Thomas-Scharrer Well I suggest that whatever setting you have that turns your screen off when you turn it over is causing the problem. When navigating my screen stays on when I turn it face down.

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

            1 Reply Last reply Reply Quote 0
            • Con Hennekens
              Con Hennekens @Nick Carthew last edited by 18 Aug 2023, 09:55

              @Nick-Carthew said in Has the Motorbike problem been fixed in 4.0.3???:

              A good test would be:
              Try starting a route with your screen on so that you can hear instructions and then turn your screen off.
              That’s how I tested.

              I tested exactly that with my two android phones this morning, after allowing the app on them both to be running in the background.

              The results on both: NO audio whatsoever. What strikes me on both phones is that the message that is halfway spoken when I push the lock button gets finished perfectly fine, so lock mode does not seem to interfere with that, and talking in lock mode is perfectly possible. BUT there are significant differences between them even so.

              When I unlock my CAT I need to give it the unlock sequence first and select the app to display because it shows the homescreen first. But it is on the right spot immediately and resumes the voice guidance. It looks like the route has been followed correctly all along.

              When I unlock my P30 Pro it skips the unlock procedure and focuses on the app immediately, the map scrolls from the old position (where it got locked) to the current position and resumes voice guidance. So it looks like it was not following the route all along.

              Now it could be of course that the CAT scrolled to the current position in the time between pushing the lock button and finishing the unlocking procedure, but I can't be sure about that.

              So, it feels to me that voice guidance is not triggered in lock mode (on Android), and I have to assume the app is not following the GPS at all in lock mode.

              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
              I am just an enthusiastic user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Nick Carthew 1 Reply Last reply 18 Aug 2023, 12:05 Reply Quote 0
              • Nick Carthew
                Nick Carthew RouteXperts Instructor @Con Hennekens last edited by 18 Aug 2023, 12:05

                @Con-Hennekens said in Has the Motorbike problem been fixed in 4.0.3???:

                @Nick-Carthew said in Has the Motorbike problem been fixed in 4.0.3???:

                A good test would be:
                Try starting a route with your screen on so that you can hear instructions and then turn your screen off.
                That’s how I tested.

                I tested exactly that with my two android phones this morning, after allowing the app on them both to be running in the background.

                The results on both: NO audio whatsoever. What strikes me on both phones is that the message that is halfway spoken when I push the lock button gets finished perfectly fine, so lock mode does not seem to interfere with that, and talking in lock mode is perfectly possible. BUT there are significant differences between them even so.

                Interesting, so we have two Android phones that do not play audio, one iPhone that doesn't and one iPhone that does!

                When I unlock my CAT I need to give it the unlock sequence first and select the app to display because it shows the homescreen first. But it is on the right spot immediately and resumes the voice guidance. It looks like the route has been followed correctly all along.

                When I unlock my P30 Pro it skips the unlock procedure and focuses on the app immediately, the map scrolls from the old position (where it got locked) to the current position and resumes voice guidance. So it looks like it was not following the route all along.

                Are the location permissions the same for both phones?

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox B8J bar buttons.
                Quadlock wireless mount for IPhone 11.
                Cardo Scala Packtalk Bold.
                TomTom Rider 500. (In the cupboard now)

                Con Hennekens 1 Reply Last reply 18 Aug 2023, 18:21 Reply Quote 0
                • Con Hennekens
                  Con Hennekens @Nick Carthew last edited by Con Hennekens 18 Aug 2023, 18:35 18 Aug 2023, 18:21

                  @Nick-Carthew, yes they were identical and set to "always allow". I think maybe the location services themselves fall into sleep mode when locking the screen, but I cannot find any setting for that.

                  EDIT:
                  I did find this text on the internet however:

                  24c99c65-340c-40ce-b33c-d792f590d9ef-image.png

                  Concerning our use case, ACCES_BACKGROUND_LOCATION permission should be in the manifest, but I cannot imagine that being not the case.

                  The last yellow sentence would indicate that our use case is not possible at all, a few times an hour is clearly not enough. So I assume there is more to it than can be read here.

                  source: https://developer.android.com/training/location/background

                  I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                  I am just an enthusiastic user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  richtea999 Thomas Scharrer 2 Replies Last reply 21 Aug 2023, 09:08 Reply Quote 0
                  • Rob Verhoeff
                    Rob Verhoeff @Nick Carthew last edited by Rob Verhoeff 18 Aug 2023, 18:30 18 Aug 2023, 18:30

                    @Nick-Carthew said in Has the Motorbike problem been fixed in 4.0.3???:

                    Yes it does, I have just tested it. 100% all instructions and camera warnings.

                    I can confirm this. This morning, while driving and navigating, I opened a different app on my iPhone 13 for a moment (😇 ). To my big surprise, the voice instructions continued to provide route guidance. An undisclosed feature?

                    BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Ventura & Monterey)

                    Con Hennekens 1 Reply Last reply 18 Aug 2023, 18:37 Reply Quote 0
                    • Con Hennekens
                      Con Hennekens @Rob Verhoeff last edited by 18 Aug 2023, 18:37

                      @Rob-Verhoeff, well I don't think running out of focus is identical to running with locked screen. I have not tested that. I will (for Android) when I get the chance.

                      I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                      I am just an enthusiastic user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Rob Verhoeff 1 Reply Last reply 18 Aug 2023, 19:39 Reply Quote 0
                      • richtea999
                        richtea999 @Con Hennekens last edited by richtea999 18 Aug 2023, 19:14 18 Aug 2023, 19:10

                        @Con-Hennekens said in Has the Motorbike problem been fixed in 4.0.3???:

                        Concerning our use case, ACCES_BACKGROUND_LOCATION permission should be in the manifest, but I cannot imagine that being not the case.

                        The app definitely asks for ACCESS_BACKGROUND_LOCATION, so in general it should work OK in the background on Android if the user or OS hasn't restricted permissions (accidentally or otherwise).

                        [Note that the OS is getting more invasive nowadays (Android 11 onwards?), and it can disable permissions - but only if the app hasn't been used recently, for many days for example. But that's not the case here.]

                        1 Reply Last reply Reply Quote 0
                        • Rob Verhoeff
                          Rob Verhoeff @Con Hennekens last edited by 18 Aug 2023, 19:39

                          @Con-Hennekens That's indeed an interesting question! My screen wasn't locked, but MRA had been pushed to the background momentarily. I'll give it a try soon with a locked screen while navigating a route.

                          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                          iOS on iPhone 13 (mounted on Quadlock)
                          Apple CarPlay in VW T-Roc (wired)
                          Routelab on MacBook Air & iMac (Ventura & Monterey)

                          1 Reply Last reply Reply Quote 1
                          • Thomas Scharrer
                            Thomas Scharrer @Con Hennekens last edited by 21 Aug 2023, 09:08

                            @Con-Hennekens Very interesting behavior, my question still is why this works perfectly with google maps navigation?

                            I tried this with several scenarios, not only locking the screen but even going out of google maps and here you get sometimes a message on the home screen asking if you want to continue running the navigation or abort.

                            I guess this functionality is simply missing in MRA navigation?

                            Con Hennekens 1 Reply Last reply 21 Aug 2023, 09:21 Reply Quote 0
                            • Con Hennekens
                              Con Hennekens @Thomas Scharrer last edited by 21 Aug 2023, 09:21

                              @Thomas-Scharrer, No idea. There are many "secrets" in Google software that only Google knows 😉 But this one is likely a thing that the MRA Dev team will solve.

                              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                              I am just an enthusiastic user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              1 Reply Last reply Reply Quote 0
                              • Nick Carthew
                                Nick Carthew RouteXperts Instructor @Thomas Scharrer last edited by 21 Aug 2023, 09:26

                                @Thomas-Scharrer I made a short video in the car yesterday and put it on YouTube. This shows my glamorous assistant switching the screen off and the instructions can still be heard, turn the screen back on and the app can be seen running in the background.

                                https://youtu.be/nctharxZffQ

                                Always willing to help if I can.
                                Triumph Tiger 1200 XRT called Tina.
                                MRA Navigation Next and SilverFox B8J bar buttons.
                                Quadlock wireless mount for IPhone 11.
                                Cardo Scala Packtalk Bold.
                                TomTom Rider 500. (In the cupboard now)

                                Lynchy67 Rob Verhoeff 2 Replies Last reply 21 Aug 2023, 11:57 Reply Quote 1
                                • Lynchy67
                                  Lynchy67 @Nick Carthew last edited by 21 Aug 2023, 11:37

                                  @Nick-Carthew

                                  Finally we get to see those sausage fingers! 🤡

                                  You don’t stop riding when you get old, you get old when you stop riding.

                                  Nick Carthew 1 Reply Last reply 21 Aug 2023, 11:50 Reply Quote 0
                                  • Nick Carthew
                                    Nick Carthew RouteXperts Instructor @Lynchy67 last edited by 21 Aug 2023, 11:50

                                    @Lynchy67 said in Has the Motorbike problem been fixed in 4.0.3???:

                                    @Nick-Carthew

                                    Finally we get to see those sausage fingers! 🤡

                                    🙂

                                    Always willing to help if I can.
                                    Triumph Tiger 1200 XRT called Tina.
                                    MRA Navigation Next and SilverFox B8J bar buttons.
                                    Quadlock wireless mount for IPhone 11.
                                    Cardo Scala Packtalk Bold.
                                    TomTom Rider 500. (In the cupboard now)

                                    1 Reply Last reply Reply Quote 0
                                    • Rob Verhoeff
                                      Rob Verhoeff @Nick Carthew last edited by Rob Verhoeff 21 Aug 2023, 17:37 21 Aug 2023, 11:57

                                      @Nick-Carthew yep, great to see! That's an iPhone too so to see, so my earlier confirmation is confirmed so to say 😁

                                      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                                      iOS on iPhone 13 (mounted on Quadlock)
                                      Apple CarPlay in VW T-Roc (wired)
                                      Routelab on MacBook Air & iMac (Ventura & Monterey)

                                      Thomas Scharrer 1 Reply Last reply 21 Aug 2023, 16:06 Reply Quote 1
                                      • Thomas Scharrer
                                        Thomas Scharrer @Rob Verhoeff last edited by 21 Aug 2023, 16:06

                                        @Rob-Verhoeff thanks for the video, very strange that it works for you and not for others. Would be really interesting to understand why

                                        Nick Carthew 1 Reply Last reply 21 Aug 2023, 17:14 Reply Quote 0
                                        • Nick Carthew
                                          Nick Carthew RouteXperts Instructor @Thomas Scharrer last edited by 21 Aug 2023, 17:14

                                          @Thomas-Scharrer It works for @Rob-Verhoeff on his iPhone too so I can only assume that it’ll be connected to your phone settings.

                                          Always willing to help if I can.
                                          Triumph Tiger 1200 XRT called Tina.
                                          MRA Navigation Next and SilverFox B8J bar buttons.
                                          Quadlock wireless mount for IPhone 11.
                                          Cardo Scala Packtalk Bold.
                                          TomTom Rider 500. (In the cupboard now)

                                          Thomas Scharrer 1 Reply Last reply 21 Aug 2023, 17:20 Reply Quote 0
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