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    Descargas mapas sin conexión

    [App] Problems, Bugs and other Issues
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    • fas
      fas last edited by

      Cuando le doy ha descargar mapas sin conexión se queda pillado cuando la descarga es grande. Ejemplo pido descargar España entera y se queda pillado. Tengo que reiniciar el teléfono para salir de la aplicación

      Rob Verhoeff Con Hennekens 2 Replies Last reply Reply Quote 0
      • Rob Verhoeff
        Rob Verhoeff @fas last edited by

        @fas said in Descargas mapas sin conexión:

        Cuando le doy ha descargar mapas sin conexión se queda pillado cuando la descarga es grande. Ejemplo pido descargar España entera y se queda pillado. Tengo que reiniciar el teléfono para salir de la aplicación

        Which OS are you using? iOS or Android? For iOS, simply force closing the app and restarting it should suffice. The download will then resume. This issue has already been brought up and is on the developers' radar.

        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Ventura & Monterey)

        fas 1 Reply Last reply Reply Quote 0
        • fas
          fas @Rob Verhoeff last edited by

          @Rob-Verhoeff Android. Pero al iniciar de nuevo ocurre lo mismo

          Rob Verhoeff Con Hennekens 2 Replies Last reply Reply Quote 0
          • Rob Verhoeff
            Rob Verhoeff @fas last edited by

            @fas said in Descargas mapas sin conexión:

            Android. Pero al iniciar de nuevo ocurre lo mismo

            That's annoying! I'm not very familiar with Android. Perhaps someone else will come back to you on this.

            BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Ventura & Monterey)

            1 Reply Last reply Reply Quote 0
            • Con Hennekens
              Con Hennekens @fas last edited by

              @fas said in Descargas mapas sin conexión:

              When I download offline maps, it gets stuck when the download is large. Example I ask to download the whole of Spain and it gets caught. I have to restart the phone to exit the app

              This happens sometimes, especially with flaky wifi conditions. Many users have this problem. On Android you do not need to reboot the phone, you can simply force close the app, start it again and restart the download. After a few seconds, the download will resume where it left off. It is a good idea to leave your phone alone with the app running for a while.

              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
              I am just an enthusiastic user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              1 Reply Last reply Reply Quote 0
              • Con Hennekens
                Con Hennekens @fas last edited by

                @fas said in Descargas mapas sin conexión:

                But when I start again the same thing happens.

                If it reoccurs, it seems the downloaded parts got corrupted.
                Go into your android settings, Apps, and delete storage under the MyRoute-app options. Then try again.

                I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                I am just an enthusiastic user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                fas 1 Reply Last reply Reply Quote 0
                • fas
                  fas @Con Hennekens last edited by

                  @Con-Hennekens said in Descargas mapas sin conexión:

                  @fas said in Descargas mapas sin conexión:

                  But when I start again the same thing happens.

                  If it reoccurs, it seems the downloaded parts got corrupted.
                  Go into your android settings, Apps, and delete storage under the MyRoute-app options. Then try again.

                  Gracias. Lo volvere a intentar

                  RetiredWingMan 1 Reply Last reply Reply Quote 0
                  • RetiredWingMan
                    RetiredWingMan @fas last edited by

                    @fas I also set my screen timeout to the longest value possible (10 mins for me). This helps to keep the app and download running.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                    1 Reply Last reply Reply Quote 0
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