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Descargas mapas sin conexión

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • fasundefined Offline
    fasundefined Offline
    fas
    wrote on last edited by
    #1

    Cuando le doy ha descargar mapas sin conexión se queda pillado cuando la descarga es grande. Ejemplo pido descargar España entera y se queda pillado. Tengo que reiniciar el teléfono para salir de la aplicación

    Rob Verhoeffundefined Con Hennekensundefined 2 Replies Last reply
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    • fasundefined fas

      Cuando le doy ha descargar mapas sin conexión se queda pillado cuando la descarga es grande. Ejemplo pido descargar España entera y se queda pillado. Tengo que reiniciar el teléfono para salir de la aplicación

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      wrote on last edited by
      #2

      @fas said in Descargas mapas sin conexión:

      Cuando le doy ha descargar mapas sin conexión se queda pillado cuando la descarga es grande. Ejemplo pido descargar España entera y se queda pillado. Tengo que reiniciar el teléfono para salir de la aplicación

      Which OS are you using? iOS or Android? For iOS, simply force closing the app and restarting it should suffice. The download will then resume. This issue has already been brought up and is on the developers' radar.

      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Ventura & Monterey)

      fasundefined 1 Reply Last reply
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      • Rob Verhoeffundefined Rob Verhoeff

        @fas said in Descargas mapas sin conexión:

        Cuando le doy ha descargar mapas sin conexión se queda pillado cuando la descarga es grande. Ejemplo pido descargar España entera y se queda pillado. Tengo que reiniciar el teléfono para salir de la aplicación

        Which OS are you using? iOS or Android? For iOS, simply force closing the app and restarting it should suffice. The download will then resume. This issue has already been brought up and is on the developers' radar.

        fasundefined Offline
        fasundefined Offline
        fas
        wrote on last edited by
        #3

        @Rob-Verhoeff Android. Pero al iniciar de nuevo ocurre lo mismo

        Rob Verhoeffundefined Con Hennekensundefined 2 Replies Last reply
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        • fasundefined fas

          @Rob-Verhoeff Android. Pero al iniciar de nuevo ocurre lo mismo

          Rob Verhoeffundefined Offline
          Rob Verhoeffundefined Offline
          Rob Verhoeff
          wrote on last edited by
          #4

          @fas said in Descargas mapas sin conexión:

          Android. Pero al iniciar de nuevo ocurre lo mismo

          That's annoying! I'm not very familiar with Android. Perhaps someone else will come back to you on this.

          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
          iOS on iPhone 13 (mounted on Quadlock)
          Apple CarPlay in VW T-Roc (wired)
          Routelab on MacBook Air & iMac (Ventura & Monterey)

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          • fasundefined fas

            Cuando le doy ha descargar mapas sin conexión se queda pillado cuando la descarga es grande. Ejemplo pido descargar España entera y se queda pillado. Tengo que reiniciar el teléfono para salir de la aplicación

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            wrote on last edited by
            #5

            @fas said in Descargas mapas sin conexión:

            When I download offline maps, it gets stuck when the download is large. Example I ask to download the whole of Spain and it gets caught. I have to restart the phone to exit the app

            This happens sometimes, especially with flaky wifi conditions. Many users have this problem. On Android you do not need to reboot the phone, you can simply force close the app, start it again and restart the download. After a few seconds, the download will resume where it left off. It is a good idea to leave your phone alone with the app running for a while.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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            • fasundefined fas

              @Rob-Verhoeff Android. Pero al iniciar de nuevo ocurre lo mismo

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              wrote on last edited by
              #6

              @fas said in Descargas mapas sin conexión:

              But when I start again the same thing happens.

              If it reoccurs, it seems the downloaded parts got corrupted.
              Go into your android settings, Apps, and delete storage under the MyRoute-app options. Then try again.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              fasundefined 1 Reply Last reply
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              • Con Hennekensundefined Con Hennekens

                @fas said in Descargas mapas sin conexión:

                But when I start again the same thing happens.

                If it reoccurs, it seems the downloaded parts got corrupted.
                Go into your android settings, Apps, and delete storage under the MyRoute-app options. Then try again.

                fasundefined Offline
                fasundefined Offline
                fas
                wrote on last edited by
                #7

                @Con-Hennekens said in Descargas mapas sin conexión:

                @fas said in Descargas mapas sin conexión:

                But when I start again the same thing happens.

                If it reoccurs, it seems the downloaded parts got corrupted.
                Go into your android settings, Apps, and delete storage under the MyRoute-app options. Then try again.

                Gracias. Lo volvere a intentar

                RetiredWingManundefined 1 Reply Last reply
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                • fasundefined fas

                  @Con-Hennekens said in Descargas mapas sin conexión:

                  @fas said in Descargas mapas sin conexión:

                  But when I start again the same thing happens.

                  If it reoccurs, it seems the downloaded parts got corrupted.
                  Go into your android settings, Apps, and delete storage under the MyRoute-app options. Then try again.

                  Gracias. Lo volvere a intentar

                  RetiredWingManundefined Offline
                  RetiredWingManundefined Offline
                  RetiredWingMan
                  wrote on last edited by
                  #8

                  @fas I also set my screen timeout to the longest value possible (10 mins for me). This helps to keep the app and download running.

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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