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myroute-app 4 minimum requirements

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • cvlmtg cvlmtg

    I tried to download myroute-app 4.0.0 on my android device, a blackview BV5500 with android 8.1.0, but google play store says the app won't work on my device. The only requirements I see on https://play.google.com/store/apps/details?id=com.cloudmax.myrouteapp is that it needs android 6.0 or newer, so why my device can't run the app?

    Corjan Meijerink
    Corjan Meijerink
    Corjan Meijerink
    Developer
    wrote on last edited by
    #2

    @cvlmtg Interesting - the device should work.

    63a6bda8-a453-4613-aeee-402c22d74eec-image.png

    Not really sure why it wouldn't be allowed to download.
    Do you get any more info from the Play Store about the reason why it is not allowed?

    MotoCon cvlmtg 3 Replies Last reply
    0
    • Corjan Meijerink Corjan Meijerink

      @cvlmtg Interesting - the device should work.

      63a6bda8-a453-4613-aeee-402c22d74eec-image.png

      Not really sure why it wouldn't be allowed to download.
      Do you get any more info from the Play Store about the reason why it is not allowed?

      MotoCon
      MotoCon
      MotoCon
      Alpha tester
      wrote on last edited by
      #3

      @Corjan-Meijerink, it's a 2GB RAM phone. Is that not just not enough?

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

      cvlmtg 1 Reply Last reply
      0
      • cvlmtg
        cvlmtg
        cvlmtg
        wrote on last edited by
        #4

        @Corjan-Meijerink unfortunately the play store says otherwise...

        Screenshot 2023-06-22 alle 15.02.59.png

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        • MotoCon MotoCon

          @Corjan-Meijerink, it's a 2GB RAM phone. Is that not just not enough?

          cvlmtg
          cvlmtg
          cvlmtg
          wrote on last edited by
          #5
          This post is deleted!
          1 Reply Last reply
          0
          • Corjan Meijerink Corjan Meijerink

            @cvlmtg Interesting - the device should work.

            63a6bda8-a453-4613-aeee-402c22d74eec-image.png

            Not really sure why it wouldn't be allowed to download.
            Do you get any more info from the Play Store about the reason why it is not allowed?

            cvlmtg
            cvlmtg
            cvlmtg
            wrote on last edited by
            #6

            @Corjan-Meijerink said in myroute-app 4 minimum requirements:

            Not really sure why it wouldn't be allowed to download.
            Do you get any more info from the Play Store about the reason why it is not allowed?

            Sorry, didn't see these questions. No, i don't have any more info, just that message from the playstore website. On the device I couldn't even find the app if I remember correctly

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            • Corjan Meijerink Corjan Meijerink

              @cvlmtg Interesting - the device should work.

              63a6bda8-a453-4613-aeee-402c22d74eec-image.png

              Not really sure why it wouldn't be allowed to download.
              Do you get any more info from the Play Store about the reason why it is not allowed?

              cvlmtg
              cvlmtg
              cvlmtg
              wrote on last edited by
              #7

              @Corjan-Meijerink Any update? what are the system requirements for the app? do you have any restriction on screen size? some particular device feature?

              https://developer.android.com/guide/practices/compatibility

              Corjan Meijerink 1 Reply Last reply
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              • cvlmtg cvlmtg

                @Corjan-Meijerink Any update? what are the system requirements for the app? do you have any restriction on screen size? some particular device feature?

                https://developer.android.com/guide/practices/compatibility

                Corjan Meijerink
                Corjan Meijerink
                Corjan Meijerink
                Developer
                wrote on last edited by
                #8

                @cvlmtg took some time to research the issue.

                The specific device you are using does not support OpenGL ES 3.0 https://developer.android.com/develop/ui/views/graphics/opengl/about-opengl so even though the Android version is fine, your phone cannot support the engine used to render our maps for navigation.

                cvlmtg 2 Replies Last reply
                0
                • Corjan Meijerink Corjan Meijerink

                  @cvlmtg took some time to research the issue.

                  The specific device you are using does not support OpenGL ES 3.0 https://developer.android.com/develop/ui/views/graphics/opengl/about-opengl so even though the Android version is fine, your phone cannot support the engine used to render our maps for navigation.

                  cvlmtg
                  cvlmtg
                  cvlmtg
                  wrote on last edited by
                  #9

                  @Corjan-Meijerink ok, thanks!

                  1 Reply Last reply
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                  • Corjan Meijerink Corjan Meijerink

                    @cvlmtg took some time to research the issue.

                    The specific device you are using does not support OpenGL ES 3.0 https://developer.android.com/develop/ui/views/graphics/opengl/about-opengl so even though the Android version is fine, your phone cannot support the engine used to render our maps for navigation.

                    cvlmtg
                    cvlmtg
                    cvlmtg
                    wrote on last edited by cvlmtg
                    #10

                    @Corjan-Meijerink One more question: in case I'd want to select a new device, did you use some tool and/or site to check for compatibility or just digged through the smartphone specs, gpu name etc?
                    Thanks!

                    Corjan Meijerink 1 Reply Last reply
                    0
                    • cvlmtg cvlmtg

                      @Corjan-Meijerink One more question: in case I'd want to select a new device, did you use some tool and/or site to check for compatibility or just digged through the smartphone specs, gpu name etc?
                      Thanks!

                      Corjan Meijerink
                      Corjan Meijerink
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #11

                      @cvlmtg we used some advanced Play Store analytics. But really any phone of a common brand released in the past 4/5 years should have no issues at all.

                      cvlmtg MotoCon 2 Replies Last reply
                      1
                      • Corjan Meijerink Corjan Meijerink

                        @cvlmtg we used some advanced Play Store analytics. But really any phone of a common brand released in the past 4/5 years should have no issues at all.

                        cvlmtg
                        cvlmtg
                        cvlmtg
                        wrote on last edited by
                        #12

                        @Corjan-Meijerink Thanks!

                        1 Reply Last reply
                        0
                        • Corjan Meijerink Corjan Meijerink

                          @cvlmtg we used some advanced Play Store analytics. But really any phone of a common brand released in the past 4/5 years should have no issues at all.

                          MotoCon
                          MotoCon
                          MotoCon
                          Alpha tester
                          wrote on last edited by
                          #13

                          @Corjan-Meijerink, Very true, but I see that specific model still on sale at some places. It seems to have received an Android 9 "update" but that is not going to help in this case. I would say still selling these devices nowadays comes close to a scam...

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                          1 Reply Last reply
                          0
                          • Vincent Curren
                            Vincent Curren
                            Vincent Curren
                            wrote on last edited by
                            #14

                            In case it's helpful to others, I also could not load the app on a Kocera rugged phone running Android 8. I bought an inexpensive phone that runs Android 12 and MRA works just fine.

                            Vinnie

                            MotoCon 1 Reply Last reply
                            0
                            • Vincent Curren Vincent Curren

                              In case it's helpful to others, I also could not load the app on a Kocera rugged phone running Android 8. I bought an inexpensive phone that runs Android 12 and MRA works just fine.

                              Vinnie

                              MotoCon
                              MotoCon
                              MotoCon
                              Alpha tester
                              wrote on last edited by
                              #15

                              @Vincent-Curren, it could be wise to maintain a list of proven not working phones perhaps. I'll think about that.

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                              Vincent Curren 1 Reply Last reply
                              0
                              • MotoCon MotoCon

                                @Vincent-Curren, it could be wise to maintain a list of proven not working phones perhaps. I'll think about that.

                                Vincent Curren
                                Vincent Curren
                                Vincent Curren
                                wrote on last edited by
                                #16

                                @Con-Hennekens Good idea!

                                If it's helpful, the inexpensive phone I purchased is:
                                DOOGEE Rugged Smartphone 2023, S41 PRO, NFC 6300mAh Battery 4G Dual Sim Rugged Phone Android 12, 7GB+32GB SD 1TB, 5.5" HD Screen, IP68 Waterproof Outdoor Military Grade Cell Phone, GPS

                                1a72a5d6-80b1-4521-9bb0-f1250ebc5391-image.png

                                $120 US from Amazon.
                                As you can see, 4G only, Android 12. Runs MRA just fine.

                                The one drawback to this phone is the screen is not as bright as a Pixel 6. On a bright, sunny day, I leave my sunglasses off and use the flip-up visor on my helmet when I really need to see the screen.

                                Thanks,

                                Vinnie

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