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myroute-app 4 minimum requirements

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • cvlmtgundefined Offline
    cvlmtgundefined Offline
    cvlmtg
    wrote on last edited by
    #1

    I tried to download myroute-app 4.0.0 on my android device, a blackview BV5500 with android 8.1.0, but google play store says the app won't work on my device. The only requirements I see on https://play.google.com/store/apps/details?id=com.cloudmax.myrouteapp is that it needs android 6.0 or newer, so why my device can't run the app?

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • cvlmtgundefined cvlmtg

      I tried to download myroute-app 4.0.0 on my android device, a blackview BV5500 with android 8.1.0, but google play store says the app won't work on my device. The only requirements I see on https://play.google.com/store/apps/details?id=com.cloudmax.myrouteapp is that it needs android 6.0 or newer, so why my device can't run the app?

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @cvlmtg Interesting - the device should work.

      63a6bda8-a453-4613-aeee-402c22d74eec-image.png

      Not really sure why it wouldn't be allowed to download.
      Do you get any more info from the Play Store about the reason why it is not allowed?

      Con Hennekensundefined cvlmtgundefined 3 Replies Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @cvlmtg Interesting - the device should work.

        63a6bda8-a453-4613-aeee-402c22d74eec-image.png

        Not really sure why it wouldn't be allowed to download.
        Do you get any more info from the Play Store about the reason why it is not allowed?

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @Corjan-Meijerink, it's a 2GB RAM phone. Is that not just not enough?

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        cvlmtgundefined 1 Reply Last reply
        0
        • cvlmtgundefined Offline
          cvlmtgundefined Offline
          cvlmtg
          wrote on last edited by
          #4

          @Corjan-Meijerink unfortunately the play store says otherwise...

          Screenshot 2023-06-22 alle 15.02.59.png

          1 Reply Last reply
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          • Con Hennekensundefined Con Hennekens

            @Corjan-Meijerink, it's a 2GB RAM phone. Is that not just not enough?

            cvlmtgundefined Offline
            cvlmtgundefined Offline
            cvlmtg
            wrote on last edited by
            #5
            This post is deleted!
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            • Corjan Meijerinkundefined Corjan Meijerink

              @cvlmtg Interesting - the device should work.

              63a6bda8-a453-4613-aeee-402c22d74eec-image.png

              Not really sure why it wouldn't be allowed to download.
              Do you get any more info from the Play Store about the reason why it is not allowed?

              cvlmtgundefined Offline
              cvlmtgundefined Offline
              cvlmtg
              wrote on last edited by
              #6

              @Corjan-Meijerink said in myroute-app 4 minimum requirements:

              Not really sure why it wouldn't be allowed to download.
              Do you get any more info from the Play Store about the reason why it is not allowed?

              Sorry, didn't see these questions. No, i don't have any more info, just that message from the playstore website. On the device I couldn't even find the app if I remember correctly

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              • Corjan Meijerinkundefined Corjan Meijerink

                @cvlmtg Interesting - the device should work.

                63a6bda8-a453-4613-aeee-402c22d74eec-image.png

                Not really sure why it wouldn't be allowed to download.
                Do you get any more info from the Play Store about the reason why it is not allowed?

                cvlmtgundefined Offline
                cvlmtgundefined Offline
                cvlmtg
                wrote on last edited by
                #7

                @Corjan-Meijerink Any update? what are the system requirements for the app? do you have any restriction on screen size? some particular device feature?

                https://developer.android.com/guide/practices/compatibility

                Corjan Meijerinkundefined 1 Reply Last reply
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                • cvlmtgundefined cvlmtg

                  @Corjan-Meijerink Any update? what are the system requirements for the app? do you have any restriction on screen size? some particular device feature?

                  https://developer.android.com/guide/practices/compatibility

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #8

                  @cvlmtg took some time to research the issue.

                  The specific device you are using does not support OpenGL ES 3.0 https://developer.android.com/develop/ui/views/graphics/opengl/about-opengl so even though the Android version is fine, your phone cannot support the engine used to render our maps for navigation.

                  cvlmtgundefined 2 Replies Last reply
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                  • Corjan Meijerinkundefined Corjan Meijerink

                    @cvlmtg took some time to research the issue.

                    The specific device you are using does not support OpenGL ES 3.0 https://developer.android.com/develop/ui/views/graphics/opengl/about-opengl so even though the Android version is fine, your phone cannot support the engine used to render our maps for navigation.

                    cvlmtgundefined Offline
                    cvlmtgundefined Offline
                    cvlmtg
                    wrote on last edited by
                    #9

                    @Corjan-Meijerink ok, thanks!

                    1 Reply Last reply
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                    • Corjan Meijerinkundefined Corjan Meijerink

                      @cvlmtg took some time to research the issue.

                      The specific device you are using does not support OpenGL ES 3.0 https://developer.android.com/develop/ui/views/graphics/opengl/about-opengl so even though the Android version is fine, your phone cannot support the engine used to render our maps for navigation.

                      cvlmtgundefined Offline
                      cvlmtgundefined Offline
                      cvlmtg
                      wrote on last edited by cvlmtg
                      #10

                      @Corjan-Meijerink One more question: in case I'd want to select a new device, did you use some tool and/or site to check for compatibility or just digged through the smartphone specs, gpu name etc?
                      Thanks!

                      Corjan Meijerinkundefined 1 Reply Last reply
                      0
                      • cvlmtgundefined cvlmtg

                        @Corjan-Meijerink One more question: in case I'd want to select a new device, did you use some tool and/or site to check for compatibility or just digged through the smartphone specs, gpu name etc?
                        Thanks!

                        Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        Developer
                        wrote on last edited by
                        #11

                        @cvlmtg we used some advanced Play Store analytics. But really any phone of a common brand released in the past 4/5 years should have no issues at all.

                        cvlmtgundefined Con Hennekensundefined 2 Replies Last reply
                        1
                        • Corjan Meijerinkundefined Corjan Meijerink

                          @cvlmtg we used some advanced Play Store analytics. But really any phone of a common brand released in the past 4/5 years should have no issues at all.

                          cvlmtgundefined Offline
                          cvlmtgundefined Offline
                          cvlmtg
                          wrote on last edited by
                          #12

                          @Corjan-Meijerink Thanks!

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                          • Corjan Meijerinkundefined Corjan Meijerink

                            @cvlmtg we used some advanced Play Store analytics. But really any phone of a common brand released in the past 4/5 years should have no issues at all.

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            Alpha tester
                            wrote on last edited by
                            #13

                            @Corjan-Meijerink, Very true, but I see that specific model still on sale at some places. It seems to have received an Android 9 "update" but that is not going to help in this case. I would say still selling these devices nowadays comes close to a scam...

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            1 Reply Last reply
                            0
                            • Vincent Currenundefined Offline
                              Vincent Currenundefined Offline
                              Vincent Curren
                              wrote on last edited by
                              #14

                              In case it's helpful to others, I also could not load the app on a Kocera rugged phone running Android 8. I bought an inexpensive phone that runs Android 12 and MRA works just fine.

                              Vinnie

                              Con Hennekensundefined 1 Reply Last reply
                              0
                              • Vincent Currenundefined Vincent Curren

                                In case it's helpful to others, I also could not load the app on a Kocera rugged phone running Android 8. I bought an inexpensive phone that runs Android 12 and MRA works just fine.

                                Vinnie

                                Con Hennekensundefined Offline
                                Con Hennekensundefined Offline
                                Con Hennekens
                                Alpha tester
                                wrote on last edited by
                                #15

                                @Vincent-Curren, it could be wise to maintain a list of proven not working phones perhaps. I'll think about that.

                                I am just an enthusiastic MRA user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                Vincent Currenundefined 1 Reply Last reply
                                0
                                • Con Hennekensundefined Con Hennekens

                                  @Vincent-Curren, it could be wise to maintain a list of proven not working phones perhaps. I'll think about that.

                                  Vincent Currenundefined Offline
                                  Vincent Currenundefined Offline
                                  Vincent Curren
                                  wrote on last edited by
                                  #16

                                  @Con-Hennekens Good idea!

                                  If it's helpful, the inexpensive phone I purchased is:
                                  DOOGEE Rugged Smartphone 2023, S41 PRO, NFC 6300mAh Battery 4G Dual Sim Rugged Phone Android 12, 7GB+32GB SD 1TB, 5.5" HD Screen, IP68 Waterproof Outdoor Military Grade Cell Phone, GPS

                                  1a72a5d6-80b1-4521-9bb0-f1250ebc5391-image.png

                                  $120 US from Amazon.
                                  As you can see, 4G only, Android 12. Runs MRA just fine.

                                  The one drawback to this phone is the screen is not as bright as a Pixel 6. On a bright, sunny day, I leave my sunglasses off and use the flip-up visor on my helmet when I really need to see the screen.

                                  Thanks,

                                  Vinnie

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