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    myroute-app 4 minimum requirements

    [App] Problems, Bugs and other Issues
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    • cvlmtg
      cvlmtg last edited by

      I tried to download myroute-app 4.0.0 on my android device, a blackview BV5500 with android 8.1.0, but google play store says the app won't work on my device. The only requirements I see on https://play.google.com/store/apps/details?id=com.cloudmax.myrouteapp is that it needs android 6.0 or newer, so why my device can't run the app?

      Corjan Meijerink 1 Reply Last reply Reply Quote 0
      • Corjan Meijerink
        Corjan Meijerink administrator @cvlmtg last edited by

        @cvlmtg Interesting - the device should work.

        63a6bda8-a453-4613-aeee-402c22d74eec-image.png

        Not really sure why it wouldn't be allowed to download.
        Do you get any more info from the Play Store about the reason why it is not allowed?

        Con Hennekens cvlmtg 3 Replies Last reply Reply Quote 0
        • Con Hennekens
          Con Hennekens @Corjan Meijerink last edited by

          @Corjan-Meijerink, it's a 2GB RAM phone. Is that not just not enough?

          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
          I am just an enthusiastic user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          cvlmtg 1 Reply Last reply Reply Quote 0
          • cvlmtg
            cvlmtg last edited by

            @Corjan-Meijerink unfortunately the play store says otherwise...

            Screenshot 2023-06-22 alle 15.02.59.png

            1 Reply Last reply Reply Quote 0
            • cvlmtg
              cvlmtg @Con Hennekens last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • cvlmtg
                cvlmtg @Corjan Meijerink last edited by

                @Corjan-Meijerink said in myroute-app 4 minimum requirements:

                Not really sure why it wouldn't be allowed to download.
                Do you get any more info from the Play Store about the reason why it is not allowed?

                Sorry, didn't see these questions. No, i don't have any more info, just that message from the playstore website. On the device I couldn't even find the app if I remember correctly

                1 Reply Last reply Reply Quote 0
                • cvlmtg
                  cvlmtg @Corjan Meijerink last edited by

                  @Corjan-Meijerink Any update? what are the system requirements for the app? do you have any restriction on screen size? some particular device feature?

                  https://developer.android.com/guide/practices/compatibility

                  Corjan Meijerink 1 Reply Last reply Reply Quote 0
                  • Corjan Meijerink
                    Corjan Meijerink administrator @cvlmtg last edited by

                    @cvlmtg took some time to research the issue.

                    The specific device you are using does not support OpenGL ES 3.0 https://developer.android.com/develop/ui/views/graphics/opengl/about-opengl so even though the Android version is fine, your phone cannot support the engine used to render our maps for navigation.

                    cvlmtg 2 Replies Last reply Reply Quote 0
                    • cvlmtg
                      cvlmtg @Corjan Meijerink last edited by

                      @Corjan-Meijerink ok, thanks!

                      1 Reply Last reply Reply Quote 0
                      • cvlmtg
                        cvlmtg @Corjan Meijerink last edited by cvlmtg

                        @Corjan-Meijerink One more question: in case I'd want to select a new device, did you use some tool and/or site to check for compatibility or just digged through the smartphone specs, gpu name etc?
                        Thanks!

                        Corjan Meijerink 1 Reply Last reply Reply Quote 0
                        • Corjan Meijerink
                          Corjan Meijerink administrator @cvlmtg last edited by

                          @cvlmtg we used some advanced Play Store analytics. But really any phone of a common brand released in the past 4/5 years should have no issues at all.

                          cvlmtg Con Hennekens 2 Replies Last reply Reply Quote 1
                          • cvlmtg
                            cvlmtg @Corjan Meijerink last edited by

                            @Corjan-Meijerink Thanks!

                            1 Reply Last reply Reply Quote 0
                            • Con Hennekens
                              Con Hennekens @Corjan Meijerink last edited by

                              @Corjan-Meijerink, Very true, but I see that specific model still on sale at some places. It seems to have received an Android 9 "update" but that is not going to help in this case. I would say still selling these devices nowadays comes close to a scam...

                              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                              I am just an enthusiastic user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              1 Reply Last reply Reply Quote 0
                              • Vincent Curren
                                Vincent Curren last edited by

                                In case it's helpful to others, I also could not load the app on a Kocera rugged phone running Android 8. I bought an inexpensive phone that runs Android 12 and MRA works just fine.

                                Vinnie

                                Con Hennekens 1 Reply Last reply Reply Quote 0
                                • Con Hennekens
                                  Con Hennekens @Vincent Curren last edited by

                                  @Vincent-Curren, it could be wise to maintain a list of proven not working phones perhaps. I'll think about that.

                                  I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                                  I am just an enthusiastic user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Vincent Curren 1 Reply Last reply Reply Quote 0
                                  • Vincent Curren
                                    Vincent Curren @Con Hennekens last edited by

                                    @Con-Hennekens Good idea!

                                    If it's helpful, the inexpensive phone I purchased is:
                                    DOOGEE Rugged Smartphone 2023, S41 PRO, NFC 6300mAh Battery 4G Dual Sim Rugged Phone Android 12, 7GB+32GB SD 1TB, 5.5" HD Screen, IP68 Waterproof Outdoor Military Grade Cell Phone, GPS

                                    1a72a5d6-80b1-4521-9bb0-f1250ebc5391-image.png

                                    $120 US from Amazon.
                                    As you can see, 4G only, Android 12. Runs MRA just fine.

                                    The one drawback to this phone is the screen is not as bright as a Pixel 6. On a bright, sunny day, I leave my sunglasses off and use the flip-up visor on my helmet when I really need to see the screen.

                                    Thanks,

                                    Vinnie

                                    1 Reply Last reply Reply Quote 0
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