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New MRA Mobile update coming later today

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  • Rob Verhoeffundefined Rob Verhoeff

    @timo-martosatiman-mra version 3.0.2 - 105 on iOS installed at 10:50pm.

    Carl Leeundefined Offline
    Carl Leeundefined Offline
    Carl Lee
    wrote on last edited by
    #12
    This post is deleted!
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    • MyRoute-app communityundefined MyRoute-app community

      @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

      Carl Leeundefined Offline
      Carl Leeundefined Offline
      Carl Lee
      wrote on last edited by
      #13

      @timo-martosatiman-mra thank you for the information.

      1 Reply Last reply
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      • MyRoute-app communityundefined MyRoute-app community

        @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

        Carl Leeundefined Offline
        Carl Leeundefined Offline
        Carl Lee
        wrote on last edited by
        #14

        @timo-martosatiman-mra ok, latest is the update is complete and fully installed on my phone. Thank you very much for the super quick action in making this happen.

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        • MyRoute-app communityundefined MyRoute-app community

          Attention community,

          I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

          We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

          We're re-adding:

          • quick access to the web-routelab
          • saving a route from the app
          • editing routes in the app

          kind regards,

          Timo Martosatiman
          Chief Operating Officer

          Ted Heethaarundefined Offline
          Ted Heethaarundefined Offline
          Ted Heethaar
          wrote on last edited by
          #15

          @timo-martosatiman-mra
          saving a route from the app is still not working, or am i doing it wrong

          MyRoute-app communityundefined 1 Reply Last reply
          0
          • Steve Lynchundefined Offline
            Steve Lynchundefined Offline
            Steve Lynch
            wrote on last edited by Steve Lynch
            #16

            On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
            I have a support ticket for this.
            I can see the Here and Tom Tom Maps on the iPad Pro.
            263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

            However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
            I have uninstalled and re-installed multiple times.

            Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

            You don’t stop riding when you get old, you get old when you stop riding.

            Reinhard-32undefined 1 Reply Last reply
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            • Steve Lynchundefined Steve Lynch

              On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
              I have a support ticket for this.
              I can see the Here and Tom Tom Maps on the iPad Pro.
              263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

              However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
              I have uninstalled and re-installed multiple times.

              Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

              Reinhard-32undefined Offline
              Reinhard-32undefined Offline
              Reinhard-32
              wrote on last edited by Reinhard-32
              #17

              @steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.

              Kindly regards
              Reinhard

              ZumoXT, Zumo 590, Montana 700i and Mac

              Steve Lynchundefined 1 Reply Last reply
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              • Ted Heethaarundefined Ted Heethaar

                @timo-martosatiman-mra
                saving a route from the app is still not working, or am i doing it wrong

                MyRoute-app communityundefined Offline
                MyRoute-app communityundefined Offline
                MyRoute-app community
                administrator
                wrote on last edited by
                #18

                @ted-heethaar

                Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

                Ted Heethaarundefined 1 Reply Last reply
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                • MyRoute-app communityundefined MyRoute-app community

                  @ted-heethaar

                  Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

                  Ted Heethaarundefined Offline
                  Ted Heethaarundefined Offline
                  Ted Heethaar
                  wrote on last edited by
                  #19

                  @timo-martosatiman-mra
                  Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
                  Als ik de evenement route gebruik, en ik
                  open deze in de app wil de route wel opslaan als gpx.
                  Dus het is gelukt.

                  MyRoute-app communityundefined 1 Reply Last reply
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                  • Ted Heethaarundefined Ted Heethaar

                    @timo-martosatiman-mra
                    Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
                    Als ik de evenement route gebruik, en ik
                    open deze in de app wil de route wel opslaan als gpx.
                    Dus het is gelukt.

                    MyRoute-app communityundefined Offline
                    MyRoute-app communityundefined Offline
                    MyRoute-app community
                    administrator
                    wrote on last edited by
                    #20

                    @ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?

                    Ted Heethaarundefined 1 Reply Last reply
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                    • MyRoute-app communityundefined MyRoute-app community

                      @ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?

                      Ted Heethaarundefined Offline
                      Ted Heethaarundefined Offline
                      Ted Heethaar
                      wrote on last edited by
                      #21

                      @timo-martosatiman-mra
                      ja heb ik een paar keer zelfs, ik ga morgen iemand vragen die er meer verstand van heeft dan dat ik heb. Denk dat het aan mijn telefoon instelling ligt. Maar bedankt voor je reactie

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                      • MyRoute-app communityundefined Offline
                        MyRoute-app communityundefined Offline
                        MyRoute-app community
                        administrator
                        wrote on last edited by
                        #22

                        Vreemd, zou niet moeten gebeuren. Als je op een iPhone zit zou het heel misschien de standaardbrowser-instelling kunnen zijn, deze kan je het liefste op Chrome hebben staan.

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                        • Reinhard-32undefined Reinhard-32

                          @steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.

                          Steve Lynchundefined Offline
                          Steve Lynchundefined Offline
                          Steve Lynch
                          wrote on last edited by Steve Lynch
                          #23

                          @reinhard-32

                          Thanks for confirming that it is ok for you.
                          For me after logging in I just get a continuous spinning wheel on the Account page that never resolves on my 6th gen iPad

                          Account Page.png

                          You don’t stop riding when you get old, you get old when you stop riding.

                          Corjan Meijerinkundefined 1 Reply Last reply
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                          • Steve Lynchundefined Steve Lynch

                            @reinhard-32

                            Thanks for confirming that it is ok for you.
                            For me after logging in I just get a continuous spinning wheel on the Account page that never resolves on my 6th gen iPad

                            Account Page.png

                            Corjan Meijerinkundefined Offline
                            Corjan Meijerinkundefined Offline
                            Corjan Meijerink
                            administrator
                            wrote on last edited by
                            #24

                            @steve-lynch An improvement for the iPad layout will be available in the next update.

                            Regarding the spinning wheel, does closing and opening the app help? If not try, logging out and in again. Anyway, thanks for reporting!

                            1 Reply Last reply
                            0
                            • Stefan Hummelinkundefined Stefan Hummelink

                              @timo-martosatiman-mra While I'm utterly impressed by the speed at which MRA pushed this update and am very happy with the latest update of the app, it somehow seems that the Upload Route/track functionality does not work on my Android OnePlus 6, Android 11.

                              No window appears after clicking "Bestanden selecteren" in the upload window.

                              Again: I am really impressed by the dev team of MRA. Never seen before! Great job people! Simply awesome! 😁

                              Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              administrator
                              wrote on last edited by
                              #25

                              @stefanhummelink In the coming update 3.0.3 the issue has been fixed that you cannot choose files to upload!

                              1 Reply Last reply
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                              • MyRoute-app communityundefined MyRoute-app community unpinned this topic on
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