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    New MRA Mobile update coming later today

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    • MyRoute-app community
      MyRoute-app community administrator last edited by

      Attention community,

      I apologize for any inconvenience suffered since friday and aspire to regain some of the lost confidence with long standing users of the mobile app.

      We've heard your concerns and are listening to them. An initial update will be available today. A new update is around the corner, and we hope to have it available for everyone in the next two hours or so. There is a major delay possible, which might happen if Apple and Google decide to take the full 24 hours that they contractually have to review the releases. Usually it's approved within the hour though.

      We're re-adding:

      • quick access to the web-routelab
      • saving a route from the app
      • editing routes in the app

      kind regards,

      Timo Martosatiman
      Chief Operating Officer

      Steve Lynch Con Hennekens Stefan Hummelink Carl Lee Ted Heethaar 6 Replies Last reply Reply Quote 2
      • Steve Lynch
        Steve Lynch @MyRoute-app community last edited by

        @timo-martosatiman-mra

        Awesome! Thank you.

        You don’t stop riding when you get old, you get old when you stop riding.

        1 Reply Last reply Reply Quote 0
        • Con Hennekens
          Con Hennekens @MyRoute-app community last edited by

          @timo-martosatiman-mra, I am not really affected by the update, but I must say this quick response is great!

          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
          I am just an enthusiastic user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          MyRoute-app community 1 Reply Last reply Reply Quote 1
          • MyRoute-app community
            MyRoute-app community administrator @Con Hennekens last edited by

            @con-hennekens @Steve-Lynch

            Thank you! I'm sure our devs will be glad to read that (as am I).

            This quick response is the flexibility with which we aspire to edit our apps. We can't promise wonders every time, but it is certainly a look into what is to come.

            Once we're back in the happy-flow with the community relating to our mobile app we will push forwards to ensure that Navigation gets a similar update which allows the same flexibility on that platform. For reference, a task that currently takes one hour in the Mobile app might take days to accomplish within Navigation.

            This is what we had hoped to celebrate with the community: a strategic step forwards for MRA into further professionalization of our development process, a better, more stable and more modern app.

            kind regards,

            Timo

            Steve Lynch 1 Reply Last reply Reply Quote 2
            • Pinned by  MyRoute-app community MyRoute-app community 
            • Steve Lynch
              Steve Lynch @MyRoute-app community last edited by

              @timo-martosatiman-mra

              The Android version in now updated but no iOS yet.

              Steve.

              You don’t stop riding when you get old, you get old when you stop riding.

              1 Reply Last reply Reply Quote 0
              • Stefan Hummelink
                Stefan Hummelink @MyRoute-app community last edited by Stefan Hummelink

                @timo-martosatiman-mra While I'm utterly impressed by the speed at which MRA pushed this update and am very happy with the latest update of the app, it somehow seems that the Upload Route/track functionality does not work on my Android OnePlus 6, Android 11.

                No window appears after clicking "Bestanden selecteren" in the upload window.

                Again: I am really impressed by the dev team of MRA. Never seen before! Great job people! Simply awesome! 😁

                Manks bu'j te bange.

                Corjan Meijerink 1 Reply Last reply Reply Quote 0
                • Robert Jeffries
                  Robert Jeffries last edited by

                  Android 12, Motorola G30

                  For information

                  I can save a route by checking the small grey tick box at the left of my route name. That brings up the "Save As" dialogue and all works as expected.

                  Similarly choosing "Download" brings up a very pretty format chooser for saving and all works as expected.

                  BUT if I chose to first "Edit" the route and then select "Save As" from the "Page menu" I get a list of file formats, as expected, but cannot select any of them, it just returns to the "Page menu" dialogue.

                  1 Reply Last reply Reply Quote 0
                  • Carl Lee
                    Carl Lee @MyRoute-app community last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • Carl Lee
                      Carl Lee @MyRoute-app community last edited by

                      @timo-martosatiman-mra good afternoon, any news on the iOS update please? I know I can work round it but just in the process of planning and uploading routes for Spain trip next week and want to make sure it all works. Thanks.

                      MyRoute-app community 1 Reply Last reply Reply Quote 0
                      • MyRoute-app community
                        MyRoute-app community administrator @Carl Lee last edited by

                        @carl-lee Hi Carl, Apple just let us know that they've only now started the reviewing process. We're keeping fingers crossed.

                        Rob Verhoeff Carl Lee 3 Replies Last reply Reply Quote 0
                        • Rob Verhoeff
                          Rob Verhoeff @MyRoute-app community last edited by

                          @timo-martosatiman-mra version 3.0.2 - 105 on iOS installed at 10:50pm.

                          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                          iOS on iPhone 13 (mounted on Quadlock)
                          Apple CarPlay in VW T-Roc (wired)
                          Routelab on MacBook Air & iMac (Ventura & Monterey)

                          Carl Lee 1 Reply Last reply Reply Quote 0
                          • Carl Lee
                            Carl Lee @Rob Verhoeff last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • Carl Lee
                              Carl Lee @MyRoute-app community last edited by

                              @timo-martosatiman-mra thank you for the information.

                              1 Reply Last reply Reply Quote 0
                              • Carl Lee
                                Carl Lee @MyRoute-app community last edited by

                                @timo-martosatiman-mra ok, latest is the update is complete and fully installed on my phone. Thank you very much for the super quick action in making this happen.

                                1 Reply Last reply Reply Quote 1
                                • Ted Heethaar
                                  Ted Heethaar @MyRoute-app community last edited by

                                  @timo-martosatiman-mra
                                  saving a route from the app is still not working, or am i doing it wrong

                                  MyRoute-app community 1 Reply Last reply Reply Quote 0
                                  • Steve Lynch
                                    Steve Lynch last edited by Steve Lynch

                                    On my iPad Pro the new app works fine apart from the fact that the map when opening a route does not show the full Track.
                                    I have a support ticket for this.
                                    I can see the Here and Tom Tom Maps on the iPad Pro.
                                    263DAF62-49CC-4A42-9332-9DC54C2B8643.jpeg

                                    However on my older 6th Gen iPad the app does not show the Here or Tom Tom maps so I presume I am not correctly logged in despite entering the the correct details in the App?
                                    I have uninstalled and re-installed multiple times.

                                    Do I need to log the app out on the iPad Pro to be able to correctly log in on the older 6th Gen iPad?

                                    You don’t stop riding when you get old, you get old when you stop riding.

                                    Reinhard-32 1 Reply Last reply Reply Quote 0
                                    • Reinhard-32
                                      Reinhard-32 @Steve Lynch last edited by Reinhard-32

                                      @steve-lynch I have an iPad 11 Pro and an iPhone 11 Pro and could open the same route on both devices simultaneously. App version 3.0.2-105.

                                      Kindly regards
                                      Reinhard

                                      ZumoXT, Zumo 590, Montana 700i and Mac

                                      Steve Lynch 1 Reply Last reply Reply Quote 0
                                      • MyRoute-app community
                                        MyRoute-app community administrator @Ted Heethaar last edited by

                                        @ted-heethaar

                                        Can you check which version of the app you have? If you're unsure: the easiest (but longer) solution is to delete and re-install the app. After doing that. Close the app and reopen it. It should work.

                                        Ted Heethaar 1 Reply Last reply Reply Quote 0
                                        • Ted Heethaar
                                          Ted Heethaar @MyRoute-app community last edited by

                                          @timo-martosatiman-mra
                                          Vanuit de app een evenement route opslaan lukt mij niet, open ik de app via de internet browser lukt het wel. Vreemd?? Misschien iets met een instelling op mijn app?
                                          Als ik de evenement route gebruik, en ik
                                          open deze in de app wil de route wel opslaan als gpx.
                                          Dus het is gelukt.

                                          MyRoute-app community 1 Reply Last reply Reply Quote 0
                                          • MyRoute-app community
                                            MyRoute-app community administrator @Ted Heethaar last edited by

                                            @ted-heethaar Ik ben blij dat je de omweg hebt gevonden, maar dat zou echt niet nodig moeten zijn. Heb je de app opnieuw geïnstalleerd zoals ik hierboven aangaf?

                                            Ted Heethaar 1 Reply Last reply Reply Quote 0
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