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  3. Maps do not show or only partly

Maps do not show or only partly

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  • Gerrit van Kuilenburgundefined Gerrit van Kuilenburg

    @jack-van-tilburg Yep, accurate with my situation. Macbook / MacBook Air both the same behaviour exactly as you describe.
    Is there a solution? Its quite annoying. It was not like that in the past.

    Jack van Tilburgundefined Offline
    Jack van Tilburgundefined Offline
    Jack van Tilburg
    wrote on last edited by
    #8

    @gerrit-van-kuilenburg said in Maps do not show or only partly:

    Is there a solution?

    not that I know
    If I get an update on my ticket I'll report it here.

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    • Darryl Mossundefined Offline
      Darryl Mossundefined Offline
      Darryl Moss
      wrote on last edited by
      #9

      I am getting the same issue, I on the verge of purchasing the MRA Gold product. The issue is if it's like this then its not worth paying of the product.

      Will be interested if there is a fix.

      Thanks

      Rob Verhoeffundefined 1 Reply Last reply
      0
      • Darryl Mossundefined Darryl Moss

        I am getting the same issue, I on the verge of purchasing the MRA Gold product. The issue is if it's like this then its not worth paying of the product.

        Will be interested if there is a fix.

        Thanks

        Rob Verhoeffundefined Offline
        Rob Verhoeffundefined Offline
        Rob Verhoeff
        Alpha tester
        wrote on last edited by
        #10

        @darryl-moss I'm experience this only in the route Library. I expect it will be solved... MRA gold is still a good product if you make your own routes and even export them to other devices.
        For example, Basecamp is not so intuitive as MRA!

        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Ventura & Monterey)

        Darryl Mossundefined 1 Reply Last reply
        0
        • Rob Verhoeffundefined Rob Verhoeff

          @darryl-moss I'm experience this only in the route Library. I expect it will be solved... MRA gold is still a good product if you make your own routes and even export them to other devices.
          For example, Basecamp is not so intuitive as MRA!

          Darryl Mossundefined Offline
          Darryl Mossundefined Offline
          Darryl Moss
          wrote on last edited by
          #11

          @rob-verhoeff Hi Thanks for the quick reply, I agree MRA is easier than basecamp, will wait for it to be resolved before purchasing the product.

          Thanks

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          • Darryl Mossundefined Offline
            Darryl Mossundefined Offline
            Darryl Moss
            wrote on last edited by
            #12

            Looks like its working ok now...

            Jack van Tilburgundefined 1 Reply Last reply
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            • Darryl Mossundefined Darryl Moss

              Looks like its working ok now...

              Jack van Tilburgundefined Offline
              Jack van Tilburgundefined Offline
              Jack van Tilburg
              wrote on last edited by
              #13

              Yep. It does indeed appear that the map is loading properly again.

              Rob Verhoeffundefined 1 Reply Last reply
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              • Jack van Tilburgundefined Jack van Tilburg

                Yep. It does indeed appear that the map is loading properly again.

                Rob Verhoeffundefined Offline
                Rob Verhoeffundefined Offline
                Rob Verhoeff
                Alpha tester
                wrote on last edited by
                #14

                @jack-van-tilburg toch benieuwd of daarmee jouw ticket ook wordt afgesloten en wat dan de onderliggende oorzaak was!

                BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                iOS on iPhone 13 (mounted on Quadlock)
                Apple CarPlay in VW T-Roc (wired)
                Routelab on MacBook Air & iMac (Ventura & Monterey)

                Jack van Tilburgundefined 1 Reply Last reply
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                • Rob Verhoeffundefined Rob Verhoeff

                  @jack-van-tilburg toch benieuwd of daarmee jouw ticket ook wordt afgesloten en wat dan de onderliggende oorzaak was!

                  Jack van Tilburgundefined Offline
                  Jack van Tilburgundefined Offline
                  Jack van Tilburg
                  wrote on last edited by
                  #15

                  @rob-verhoeff
                  Ik denk niet dat de onderliggend oorzaak aan ons bekend gemaakt wordt.
                  In mijn ticket staat sinds gisteren:
                  "Ik zal het doorgeven aan de desbetreffende persoon zodra deze van verlof is."
                  Mijn interpretatie daarvan is dat er binnen MRA nog niets gedaan is. Waarschijnlijk lag de oorzaak buiten MRA (invloeden).

                  I don't think the underlying cause is being disclosed to us.
                  Since yesterday my ticket says:
                  "I will pass it on to the appropriate person as soon as they are off leave."
                  My interpretation of this is that nothing has been done within MRA yet. The cause was probably outside of MRA (influences).

                  Jack van Tilburgundefined 1 Reply Last reply
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                  • Jack van Tilburgundefined Jack van Tilburg

                    @rob-verhoeff
                    Ik denk niet dat de onderliggend oorzaak aan ons bekend gemaakt wordt.
                    In mijn ticket staat sinds gisteren:
                    "Ik zal het doorgeven aan de desbetreffende persoon zodra deze van verlof is."
                    Mijn interpretatie daarvan is dat er binnen MRA nog niets gedaan is. Waarschijnlijk lag de oorzaak buiten MRA (invloeden).

                    I don't think the underlying cause is being disclosed to us.
                    Since yesterday my ticket says:
                    "I will pass it on to the appropriate person as soon as they are off leave."
                    My interpretation of this is that nothing has been done within MRA yet. The cause was probably outside of MRA (influences).

                    Jack van Tilburgundefined Offline
                    Jack van Tilburgundefined Offline
                    Jack van Tilburg
                    wrote on last edited by
                    #16

                    @jack-van-tilburg
                    Ticket has been closed by MRA Support with the following notification via email:
                    "Glad to hear that the card is working properly again. Our programmer immediately started looking into the problem after his leave (It turned out to be a performance problem) and fixed it as soon as possible."

                    Ticket is door MRA Support afgesloten met onderstaande melding via mail:
                    "Fijn om te horen dat de kaart weer naar behoren werkt. Onze programmeur is na zijn verlof direct begonnen met het bekijken van het probleem (Het bleek een prestatie probleem te zijn) en heeft het zo snel mogelijk verholpen."

                    Rob Verhoeffundefined 1 Reply Last reply
                    1
                    • Jack van Tilburgundefined Jack van Tilburg

                      @jack-van-tilburg
                      Ticket has been closed by MRA Support with the following notification via email:
                      "Glad to hear that the card is working properly again. Our programmer immediately started looking into the problem after his leave (It turned out to be a performance problem) and fixed it as soon as possible."

                      Ticket is door MRA Support afgesloten met onderstaande melding via mail:
                      "Fijn om te horen dat de kaart weer naar behoren werkt. Onze programmeur is na zijn verlof direct begonnen met het bekijken van het probleem (Het bleek een prestatie probleem te zijn) en heeft het zo snel mogelijk verholpen."

                      Rob Verhoeffundefined Offline
                      Rob Verhoeffundefined Offline
                      Rob Verhoeff
                      Alpha tester
                      wrote on last edited by
                      #17

                      @jack-van-tilburg bedankt voor het delen. Fijn dat het is opgelost.

                      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                      iOS on iPhone 13 (mounted on Quadlock)
                      Apple CarPlay in VW T-Roc (wired)
                      Routelab on MacBook Air & iMac (Ventura & Monterey)

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