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  4. IOS: App crashes 2-3 times a day (v5.1/5.2)

IOS: App crashes 2-3 times a day (v5.1/5.2)

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • John 3sundefined John 3s

    Dear Peter, Thanks for the link. Maybe I’m getting crazy because everything is explained there but there is no link or so to make a ticket. To be honest I think I’ll stop here….waste of time I’m starting to believe….

    Nick Carthewundefined Offline
    Nick Carthewundefined Offline
    Nick Carthew
    RouteXpert
    wrote last edited by
    #34

    @John-3s

    If you’re using your phone, click the + Symbol to create a new ticket. If you’re using a PC it should say Create new ticket.

    843f6a21-cf23-40b4-ae54-01073f801a79-image.jpeg

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox BJ8

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    • Thomas Neumeyerundefined Offline
      Thomas Neumeyerundefined Offline
      Thomas Neumeyer
      wrote last edited by
      #35

      Having holiday with car and Apple CarPlay in use in Finland for a 1000 km tour I used the option to test the combination iPhone and MRA with Carplay. I had three crashes of the App. Was able to restart the route. So far so good. I was pretty happy to find the alps in Finland. More then 1500 m high. Thats a little bit off. Has been the whole time that wrong. But who cares 😀.
      Regards Thomas

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      • AWDC LAOundefined Offline
        AWDC LAOundefined Offline
        AWDC LAO
        wrote last edited by
        #36

        No problems, no issues with my iPhone 12 Pro MAX !

        R1300GS Adv BlackPanther BMW, Apple MacBook Pro M4, Carpe Iter V4c, ervaring met TTR550, ZumoXT2 & iPhone 12 pro max.

        Aiello antoninoundefined 1 Reply Last reply
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        • Thomas Neumeyerundefined Offline
          Thomas Neumeyerundefined Offline
          Thomas Neumeyer
          wrote last edited by
          #37

          I am so happy that you guys don't have any issues. I am unlucky with Android and iPhone. Samsung Active test still pending. Not giving up yet. Thomas

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          • AWDC LAOundefined AWDC LAO

            No problems, no issues with my iPhone 12 Pro MAX !

            Aiello antoninoundefined Online
            Aiello antoninoundefined Online
            Aiello antonino
            wrote last edited by Aiello antonino
            #38

            @AWDC-LAO How long was the longest you've ever driven? It doesn't always happen right away, most of the time, it happens after many hours...

            AWDC LAOundefined 1 Reply Last reply
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            • Thomas Neumeyerundefined Offline
              Thomas Neumeyerundefined Offline
              Thomas Neumeyer
              wrote last edited by
              #39

              With my Android setup and Ulefone tablet it started always after about 2,5 hours. And then quite often after that during shorter time.

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              • RetiredWingManundefined Offline
                RetiredWingManundefined Offline
                RetiredWingMan
                Valued contributor
                wrote last edited by
                #40

                Most of my ride are 5 to 6 hours. Never a problem with NN.

                2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                Peter Zehentreiterundefined Adrian Avramundefined 2 Replies Last reply
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                • RetiredWingManundefined RetiredWingMan

                  Most of my ride are 5 to 6 hours. Never a problem with NN.

                  Peter Zehentreiterundefined Online
                  Peter Zehentreiterundefined Online
                  Peter Zehentreiter
                  wrote last edited by
                  #41

                  @RetiredWingMan Are you using MRA to navigate online or offline?

                  Could it be that newer Android devices running Android 16 or Android 17 are more vulnerable?

                  BMW R 1250 GS
                  MRA Navigation & SilverFox C1 Controller
                  DMD-NOR7E 7"
                  SPC Universal mount
                  Motorola Edge 40 "offline"
                  Sena SLR 3
                  Sena 50 R

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                  • RetiredWingManundefined RetiredWingMan

                    Most of my ride are 5 to 6 hours. Never a problem with NN.

                    Adrian Avramundefined Offline
                    Adrian Avramundefined Offline
                    Adrian Avram
                    wrote last edited by Adrian Avram
                    #42

                    @RetiredWingMan said:

                    Most of my ride are 5 to 6 hours. Never a problem with NN.

                    I've even done an 18-hour drive, stopping only for gas, without any issues whatsoever!
                    I guess it comes down to either the hardware or the app settings for those who are experiencing problems.

                    Best regards,
                    Adrian

                    Samsung S24 Ultra and Motorola Thinkphone with Android Auto
                    MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                    Honda NC750X (2021) with CHIGEE Aio-5 Play

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                    • Aiello antoninoundefined Aiello antonino

                      @AWDC-LAO How long was the longest you've ever driven? It doesn't always happen right away, most of the time, it happens after many hours...

                      AWDC LAOundefined Offline
                      AWDC LAOundefined Offline
                      AWDC LAO
                      wrote last edited by
                      #43

                      @Aiello-antonino

                      From 07:00 AM till 17:30 PM - 270 km with lot of waypoints.
                      4 days ( +/ 1100 km ) in France when t° during the day between 35-43° C
                      With an iPhone 12 Max Pro and also a Carpe Iter v4c ( android is not 100% foor connection with 5G, 4G, 3G but with personal hotspot via Iphone 12 it was better )

                      R1300GS Adv BlackPanther BMW, Apple MacBook Pro M4, Carpe Iter V4c, ervaring met TTR550, ZumoXT2 & iPhone 12 pro max.

                      1 Reply Last reply
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                      • Aiello antoninoundefined Online
                        Aiello antoninoundefined Online
                        Aiello antonino
                        wrote last edited by
                        #44

                        Did you have the tracklog active?

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