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Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Jörgenundefined Offline
    Jörgenundefined Offline
    Jörgen
    Valued contributor
    wrote last edited by
    #72

    Another 1000 km with the latest MRA version without any issues.

    Hardware
    iPhone 12 pro (iOS 26.2.1)
    iPad (7.Gen.) 18.7.3
    Oukitel RT3 Pro (Andr. 14)
    Wireless CarPlay mit (Elebest C650)
    Wired CarPlay (SEAT Arona - 2021)
    MRA Workshops in Deutsch sind hier zu finden

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    • Thomas Neumeyerundefined Thomas Neumeyer

      Thanks for sharing. I will contact Ulefone. Maybe they take it back. I just liked the brightness of the screen. Regards Thomas

      Marinus van Deudekomundefined Offline
      Marinus van Deudekomundefined Offline
      Marinus van Deudekom
      RouteXpert
      wrote last edited by
      #73

      @Thomas-Neumeyer as a last resort. Did you try setting it back to Factory settings and then start from scratch. Seems weird that you’re the only one with troubles. Maybe it works

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT sold
      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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      • Jörgenundefined Offline
        Jörgenundefined Offline
        Jörgen
        Valued contributor
        wrote last edited by
        #74

        Additionally, are there any other apps running in the background?

        Hardware
        iPhone 12 pro (iOS 26.2.1)
        iPad (7.Gen.) 18.7.3
        Oukitel RT3 Pro (Andr. 14)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        MRA Workshops in Deutsch sind hier zu finden

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        0
        • Thomas Neumeyerundefined Online
          Thomas Neumeyerundefined Online
          Thomas Neumeyer
          wrote last edited by
          #75

          I made factory reset two times and no, there are no other apps in background. I also just installed myroute app to avoid any issues. I contacted Ulefone, lets see how this works. Strange is just that all other Apps for navigation are working.

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          • Thomas Neumeyerundefined Online
            Thomas Neumeyerundefined Online
            Thomas Neumeyer
            wrote last edited by
            #76

            And it seems that at least another user has the same problem with Ulefone.

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            • Marinus van Deudekomundefined Offline
              Marinus van Deudekomundefined Offline
              Marinus van Deudekom
              RouteXpert
              wrote last edited by
              #77

              What does Ulefone say.
              If they dont offer a solution mabey MRA support van help out via a ticket

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT sold
              Samsung S24FE mounted on a Quadlock and using Android Auto in my car

              Thomas Neumeyerundefined 1 Reply Last reply
              0
              • Thomas Neumeyerundefined Thomas Neumeyer

                I translated it. Its a different problem. The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote last edited by
                #78

                @Thomas-Neumeyer said:

                The routing stops and the position arrow does not move anymore. Closing the app does not help. It's asking if I want to continue the tour but its not follo8my movement. Only after several times closing the app it works but not for good and stopped again. So far no news about my ticket sent.

                I experienced exactly this last weekend. I cannot say it was temperature but it was hot. What is says above matches exactly my experience. Swipe-closing the app did not help, rebooting the phone did. Probably a force-close from the Android Apps menu would have solved it to. For me, this is the only resembling experience I had during a 4 day ride. I blame the phone... 😉

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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                • Marinus van Deudekomundefined Marinus van Deudekom

                  What does Ulefone say.
                  If they dont offer a solution mabey MRA support van help out via a ticket

                  Thomas Neumeyerundefined Online
                  Thomas Neumeyerundefined Online
                  Thomas Neumeyer
                  wrote last edited by
                  #79

                  @Marinus-van-Deudekom First answer was a question since when this is the case....

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                  • Thomas Neumeyerundefined Online
                    Thomas Neumeyerundefined Online
                    Thomas Neumeyer
                    wrote last edited by
                    #80

                    I got some feedback from Ulefone, they stated it is the app with some incompatibility and I should use some other navigation app. 🙂

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                    • Marinus van Deudekomundefined Offline
                      Marinus van Deudekomundefined Offline
                      Marinus van Deudekom
                      RouteXpert
                      wrote last edited by
                      #81

                      That was way to easy for them to blame the other party instead of investigations it themselves.

                      Honda Goldwing GL1500,
                      Honda Silverwing GL 650
                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                      Garmin XT sold
                      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                      1 Reply Last reply
                      0
                      • Thomas Neumeyerundefined Online
                        Thomas Neumeyerundefined Online
                        Thomas Neumeyer
                        wrote last edited by
                        #82

                        That's true, but it seems to be the case that I am not the only one with issues. I am just at the moment at home and I have no longer trip planned. Last two weeks I made 4000 km and it was not a perfect experience with Ulefone/MyRoute. Check still the Samsung.

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