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Statement about device limit

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  • Ralph Janssenundefined Offline
    Ralph Janssenundefined Offline
    Ralph Janssen
    wrote last edited by
    #41

    I had the same problem. Mostly on weekends away with my wife, I use three (sometimes four) devices.

    Other (big tech) companies use the same principle, and I understand why MRA made this decision — especially because of the ***** who used more than 40 devices on one account. I really don’t understand that kind of behavior.

    For me, it’s not about the money. I don’t mind paying for a product like MRA. I use it a lot, and especially with the NN, I use it even more than before. For me, it’s more about the user experience. I don’t want to create multiple accounts.

    So I think I did the best thing you can do in this case: create a support ticket. Explain your situation, and maybe they have a solution.

    And they gave me a very good solution!

    Triumph Tiger 800 Xrt 2020
    Yamaha tracer 700 (wifes bike)
    Using MRA next on Samsung A35 & OnePlus & DooGee T20 mini tablet

    Drove a Yamaha TDM850 1998
    Used TomTom 6000 & Garmin devices with MRA

    Peter Zehentreiterundefined 1 Reply Last reply
    0
    • Ralph Janssenundefined Ralph Janssen

      I had the same problem. Mostly on weekends away with my wife, I use three (sometimes four) devices.

      Other (big tech) companies use the same principle, and I understand why MRA made this decision — especially because of the ***** who used more than 40 devices on one account. I really don’t understand that kind of behavior.

      For me, it’s not about the money. I don’t mind paying for a product like MRA. I use it a lot, and especially with the NN, I use it even more than before. For me, it’s more about the user experience. I don’t want to create multiple accounts.

      So I think I did the best thing you can do in this case: create a support ticket. Explain your situation, and maybe they have a solution.

      And they gave me a very good solution!

      Peter Zehentreiterundefined Online
      Peter Zehentreiterundefined Online
      Peter Zehentreiter
      wrote last edited by
      #42

      @Ralph-Janssen said in Statement about device limit:

      And they gave me a very good solution!

      Same here...I wrote an E-Mail to the support.
      Got an offer which I confirmed.
      Can now use 4 Devices...I am super happy.

      BMW R 1250 GS
      MRA Navigation & SilverFox C1 Controller
      BMW Connected Ride Cradle
      Wunderlich USB Ladebox mit Quadlock
      Pixel 9 "online"
      SPC Universal mount
      Motorola Edge 40 "offline"
      Sena SLR 3
      Sena 50 R

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      • Martin Wilckeundefined Offline
        Martin Wilckeundefined Offline
        Martin Wilcke
        wrote last edited by
        #43

        Same here - purchased an additional licence at a very fair price point.
        My device limit is set to 4, all good, thanks to Corjan and Lisanne!

        1 Reply Last reply
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        • Corjan Meijerinkundefined Online
          Corjan Meijerinkundefined Online
          Corjan Meijerink
          Developer
          wrote last edited by
          #44

          Happy to help 🙂

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