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Statement about device limit

Scheduled Pinned Locked Moved [App] Announcements
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  • AWDC LAOundefined AWDC LAO

    @Cleo
    2x Navigation Next om te rijden op de motor.
    Daarnaast routes aanpassen via een browser FireFox, Safarie, Chrome is toch geen enkel probleem ? Op een iPad, of kleine MacBook Air, ...

    2x Navigation Next for riding your motorbike.
    In addition, adjusting routes via a FireFox, Safari or Chrome browser is no problem at all, right? On an iPad or small MacBook Air, etc.

    2x Navigation Next pour rouler à moto.
    De plus, modifier les itinéraires via un navigateur FireFox, Safari ou Chrome ne pose aucun problème, n'est-ce pas ? Sur un iPad, un petit MacBook Air, ...

    2x Navigation Next zum Motorradfahren.
    Außerdem ist es doch kein Problem, Routen über einen Browser wie Firefox, Safari oder Chrome anzupassen, oder? Auf einem iPad oder einem kleinen MacBook Air ...

    Cleoundefined Offline
    Cleoundefined Offline
    Cleo
    wrote last edited by Cleo
    #38

    @AWDC-LAO said in Statement about device limit:

    @Cleo
    2x Navigation Next om te rijden op de motor.
    Daarnaast routes aanpassen via een browser FireFox, Safarie, Chrome is toch geen enkel probleem ? Op een iPad, of kleine MacBook Air, ...

    2x Navigation Next for riding your motorbike.
    In addition, adjusting routes via a FireFox, Safari or Chrome browser is no problem at all, right? On an iPad or small MacBook Air, etc.

    2x Navigation Next pour rouler à moto.
    De plus, modifier les itinéraires via un navigateur FireFox, Safari ou Chrome ne pose aucun problème, n'est-ce pas ? Sur un iPad, un petit MacBook Air, ...

    2x Navigation Next zum Motorradfahren.
    Außerdem ist es doch kein Problem, Routen über einen Browser wie Firefox, Safari oder Chrome anzupassen, oder? Auf einem iPad oder einem kleinen MacBook Air ...

    You can work around a lot everybody has diverencend wishes. If i can get extra licenses and want to pay for it is a nice bussinesscase for the Next app and get more freedom the easy way. More licenses is nothing new in the bussines. But let Myrouteapp cook some nice features and we will see what the feature bring.

    AWDC LAOundefined 1 Reply Last reply
    0
    • AWDC LAOundefined Offline
      AWDC LAOundefined Offline
      AWDC LAO
      wrote last edited by
      #39

      I have 2x GOLD and 2x NN 😉

      R1300GS Adv BlackPanther BMW, Apple MacPro 7.1, Carpe Iter V4c, ervaring met TTR550, ZumoXT2, Navigator VI, iPhone 12 MAX

      1 Reply Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        Hi all! 👋

        Next week we will have a quick update to improve some minor issues caused by changes regarding the device limit. So this won't be the "big" next update (5.1) but just a very minor one.

        Anyway, regardless of that update we already were able to make some adjustment to the device limit logic. The following therefore does not require an app update. The change we made is that if you are blocked because of too many device, we only block your new devices. Meaning the original 2 devices you used will still be accessible. We received some feedback of users getting accidentally blocked and where they understood our rational I believe they all made a very valid point that being blocked out on all devices is a bit excessive. Hence, we've made this change 😃

        Overall we are extremely happy with the device limit feature as motorclubs / companies using one license for literally 40 people have already been blocked. This now results in them either buying the appropriate amount of licenses or simply disliking us 😉 This is still the preferred approach over raising prices for everyone to cover the costs of those abusing a single license.

        We are truly sorry for any inconvenience this has caused to legitimate users who just like to use more devices.

        Cheers,
        Corjan

        Brian McGundefined Offline
        Brian McGundefined Offline
        Brian McG
        wrote last edited by
        #40

        @Corjan-Meijerink said in Statement about device limit:

        as motorclubs / companies using one license for literally 40 people

        that is one serious level of taking the piss so can fully understand why something had to be done

        BlackView BV7100, Android 12
        Normaly navigate Routes in Offline mode with Offline Maps

        1 Reply Last reply
        0
        • Ralph Janssenundefined Offline
          Ralph Janssenundefined Offline
          Ralph Janssen
          wrote last edited by
          #41

          I had the same problem. Mostly on weekends away with my wife, I use three (sometimes four) devices.

          Other (big tech) companies use the same principle, and I understand why MRA made this decision — especially because of the ***** who used more than 40 devices on one account. I really don’t understand that kind of behavior.

          For me, it’s not about the money. I don’t mind paying for a product like MRA. I use it a lot, and especially with the NN, I use it even more than before. For me, it’s more about the user experience. I don’t want to create multiple accounts.

          So I think I did the best thing you can do in this case: create a support ticket. Explain your situation, and maybe they have a solution.

          And they gave me a very good solution!

          Triumph Tiger 800 Xrt 2020
          Yamaha tracer 700 (wifes bike)
          Using MRA next on Samsung A35 & OnePlus & DooGee T20 mini tablet

          Drove a Yamaha TDM850 1998
          Used TomTom 6000 & Garmin devices with MRA

          Peter Zehentreiterundefined 1 Reply Last reply
          0
          • Ralph Janssenundefined Ralph Janssen

            I had the same problem. Mostly on weekends away with my wife, I use three (sometimes four) devices.

            Other (big tech) companies use the same principle, and I understand why MRA made this decision — especially because of the ***** who used more than 40 devices on one account. I really don’t understand that kind of behavior.

            For me, it’s not about the money. I don’t mind paying for a product like MRA. I use it a lot, and especially with the NN, I use it even more than before. For me, it’s more about the user experience. I don’t want to create multiple accounts.

            So I think I did the best thing you can do in this case: create a support ticket. Explain your situation, and maybe they have a solution.

            And they gave me a very good solution!

            Peter Zehentreiterundefined Offline
            Peter Zehentreiterundefined Offline
            Peter Zehentreiter
            wrote last edited by
            #42

            @Ralph-Janssen said in Statement about device limit:

            And they gave me a very good solution!

            Same here...I wrote an E-Mail to the support.
            Got an offer which I confirmed.
            Can now use 4 Devices...I am super happy.

            BMW R 1250 GS
            MRA Navigation & SilverFox C1 Controller
            BMW Connected Ride Cradle
            Wunderlich USB Ladebox mit Quadlock
            Pixel 9 "online"
            SPC Universal mount
            Motorola Edge 40 "offline"
            Sena SLR 3
            Sena 50 R

            1 Reply Last reply
            2
            • Martin Wilckeundefined Offline
              Martin Wilckeundefined Offline
              Martin Wilcke
              wrote last edited by
              #43

              Same here - purchased an additional licence at a very fair price point.
              My device limit is set to 4, all good, thanks to Corjan and Lisanne!

              1 Reply Last reply
              2
              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote last edited by
                #44

                Happy to help 🙂

                1 Reply Last reply
                4
                • Cleoundefined Cleo

                  @AWDC-LAO said in Statement about device limit:

                  @Cleo
                  2x Navigation Next om te rijden op de motor.
                  Daarnaast routes aanpassen via een browser FireFox, Safarie, Chrome is toch geen enkel probleem ? Op een iPad, of kleine MacBook Air, ...

                  2x Navigation Next for riding your motorbike.
                  In addition, adjusting routes via a FireFox, Safari or Chrome browser is no problem at all, right? On an iPad or small MacBook Air, etc.

                  2x Navigation Next pour rouler à moto.
                  De plus, modifier les itinéraires via un navigateur FireFox, Safari ou Chrome ne pose aucun problème, n'est-ce pas ? Sur un iPad, un petit MacBook Air, ...

                  2x Navigation Next zum Motorradfahren.
                  Außerdem ist es doch kein Problem, Routen über einen Browser wie Firefox, Safari oder Chrome anzupassen, oder? Auf einem iPad oder einem kleinen MacBook Air ...

                  You can work around a lot everybody has diverencend wishes. If i can get extra licenses and want to pay for it is a nice bussinesscase for the Next app and get more freedom the easy way. More licenses is nothing new in the bussines. But let Myrouteapp cook some nice features and we will see what the feature bring.

                  AWDC LAOundefined Offline
                  AWDC LAOundefined Offline
                  AWDC LAO
                  wrote last edited by
                  #45

                  @Cleo it's an investment the more they can spend money for this beautiful software, the more we can take advantage for nice adventures on the motorcycle in the scenic landscapes !

                  R1300GS Adv BlackPanther BMW, Apple MacPro 7.1, Carpe Iter V4c, ervaring met TTR550, ZumoXT2, Navigator VI, iPhone 12 MAX

                  1 Reply Last reply
                  2
                  • Cleoundefined Offline
                    Cleoundefined Offline
                    Cleo
                    wrote last edited by
                    #46

                    Look likes i there is a possible to get more licenses i will send an e-mail to support

                    Peter Zehentreiterundefined 1 Reply Last reply
                    0
                    • Cleoundefined Cleo

                      Look likes i there is a possible to get more licenses i will send an e-mail to support

                      Peter Zehentreiterundefined Offline
                      Peter Zehentreiterundefined Offline
                      Peter Zehentreiter
                      wrote last edited by
                      #47

                      @Cleo Yep...just ask for an additional account and you'll get an offer from the Developer.

                      BMW R 1250 GS
                      MRA Navigation & SilverFox C1 Controller
                      BMW Connected Ride Cradle
                      Wunderlich USB Ladebox mit Quadlock
                      Pixel 9 "online"
                      SPC Universal mount
                      Motorola Edge 40 "offline"
                      Sena SLR 3
                      Sena 50 R

                      1 Reply Last reply
                      0
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