Audio cuttet via Bluetooth

[Haug]

Fya: I did a Test Today. The Delay is still there and so the App is not useable for me.
Also no response from you @corjan-meijerink
This is not very friendly!

[Haug]

@M.-Schrijver
Hello M.
have you still the Audio Problem like me?
First second of the Audio command is missing.

Thanks and regards
Günter

[M. Schrijver]

With the last version I don't know. I did one ride with the lastest was focused on the separation of audio channels in Android Auto. That works fine.
during this test i had media playing and MRA did it's thing. All was clear and complete. In previous versions in this setting. MRA was a bit low on volume but everything was there (both on the same audio channel). When only MRA was active, i heard only partially directions. The audio delay function doesn't help in this case (anymore). It simple shifts the whole sequence (open the channel, give directions and closing the channel) according the set delay.

[Haug]

If you have a Media playing during Navigation with MRA, the Audio commands work without any Problem. This is due to an open bluetooth Connection with music. But I have normally during motorcycle ride no music playing.

[Corjan Meijerink]

@Haug said:

This is not very friendly!

It's still a public forum and this is not a support ticket
Pushing me definitely won't help me finding motivation for looking into an issue one users reports.

From my point of view: the issue was fixed (and confirmed fixed). We haven't touched it since. Only updated another independent Android Auto audio channel issue with luckily is now also solved.

[Haug]

Ok clear, but it seems, I am not the only one with this problem.
For me it means, that the MRA is not useable anymore.

[Corjan Meijerink]

To be fair, I don't really see many complaints about this.
The biggest issue with the Android Auto audio channels has been solved.

[Haug]

Strange, that it was working with 5.0.4. But if it’s not an issue for you, I will leave MRA.

[Corjan Meijerink]

We take all feedback serious but please, create a support ticket.
Then we have an official way to communicate.
Obviously audio is critical.

[Haug]

Hello, on Version 6 same problem.
Anybody else?

[Hubert Thoring]

Check the settings between the devices they use and then use it in the app under Settings

[Haug]

Hi Hubert, the slider has absolutely no effect, neither on iPhone nor on iPad.

[Hubert Thoring]

Then you would have to have your ges. Describe installation ..

All individual devices and how you have coupled something otherwise we can not help you.

I use an iPhone Xr on the R1250GS in the BMW-Cradel and do not know this problem ...

• iPhone paired with TFT - motorcycle

• Helmet coupled with TFT - motorcycle

[Marinus van Deudekom]

@Haug dus you follow up on Corjan's advise to create a support ticket