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App not opening

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Alliston
    Alliston
    Alliston
    wrote on last edited by
    #1

    Hello
    Iphone mra app not opening, hangs on blue screen checking tyre pressure screen?

    1 Reply Last reply
    0
    • Alliston
      Alliston
      Alliston
      wrote on last edited by
      #2

      Strange though it works fine with the carplay device.

      Nick Carthew 1 Reply Last reply
      0
      • Alliston Alliston

        Strange though it works fine with the carplay device.

        Nick Carthew
        Nick Carthew
        Nick Carthew
        RouteXpert
        wrote on last edited by
        #3

        @Alliston Turn phone off and back on again

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox BJ8

        Alliston 1 Reply Last reply
        0
        • Nick Carthew Nick Carthew

          @Alliston Turn phone off and back on again

          Alliston
          Alliston
          Alliston
          wrote on last edited by
          #4

          @Nick-Carthew did the restart as suggested, the app now moves on to freeze at starting navigation module. I have raised a support ticket.

          Rob Verhoeff 1 Reply Last reply
          0
          • Alliston Alliston

            @Nick-Carthew did the restart as suggested, the app now moves on to freeze at starting navigation module. I have raised a support ticket.

            Rob Verhoeff
            Rob Verhoeff
            Rob Verhoeff
            Alpha tester
            wrote on last edited by
            #5

            @Alliston Which iPhone and iOS version are you using? I seem to remember that the minimum requirements for using MRA are as follows: all devices that can also run iOS 13 — iPhone 6 and iPhone X. Have you also tried doing a completely fresh installation? Delete the app completely and then reinstall it?

            🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
            📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
            🚙 Apple CarPlay in VW T-Roc
            💻 Routelab on MacBook Air & iMac (Golden Gate & Ventura)

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            • Alliston
              Alliston
              Alliston
              wrote last edited by
              #6

              I reinstalled the app to fix it, it was an iphone running latest IOS

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