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  4. Map "spinning" when standing still

Map "spinning" when standing still

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Peter Zehentreiterundefined Offline
    Peter Zehentreiterundefined Offline
    Peter Zehentreiter
    wrote last edited by
    #81

    @Corjan-Meijerink

    There are currently two of us travelling through Slovenia and Croatia...
    My colleague uses MRA on an iPhone; I use Android.

    At the moment, whenever we stop at a traffic light or a stop sign – whether in town or in the countryside – the map on both devices starts rotating while we’re stationary 🤬

    Earlier, we had to turn around at a roadworks site... I wanted to zoom in to see how we could get round the roadworks... then, whilst searching for an alternative route, the map started rotating.

    This is extremely annoying, and it’s also a hassle to search for a different route with the map upside down.

    Please fix this bug as soon as possible.

    Thanks

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    BMW Connected Ride Cradle
    Wunderlich USB Ladebox mit Quadlock
    Pixel 9 "online"
    SPC Universal mount
    Motorola Edge 40 "offline"
    Sena SLR 3
    Sena 50 R

    1 Reply Last reply
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    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote last edited by
      #82

      Read here:

      https://forum.myrouteapp.com/topic/10633/turning-of-the-screen-when-standing-stil/2?_=1775735018064

      Will be fixed soon.

      Hardware
      iPhone 12 pro (iOS 26.2.1)
      iPad (7.Gen.) 18.7.3
      Oukitel RT3 Pro (Andr. 14)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      MRA Workshops in Deutsch sind hier zu finden

      Peter Zehentreiterundefined 1 Reply Last reply
      -1
      • Jörgenundefined Jörgen

        Read here:

        https://forum.myrouteapp.com/topic/10633/turning-of-the-screen-when-standing-stil/2?_=1775735018064

        Will be fixed soon.

        Peter Zehentreiterundefined Offline
        Peter Zehentreiterundefined Offline
        Peter Zehentreiter
        wrote last edited by
        #83

        @Jörgen Thanks for the link to the other conversation which I have already read.

        I just wanted to keep this annoying issue in Corjan's mind.

        Slovenia is geil at this moment 😉. Wir are almost alone on the on most of the streets.

        BMW R 1250 GS
        MRA Navigation & SilverFox C1 Controller
        BMW Connected Ride Cradle
        Wunderlich USB Ladebox mit Quadlock
        Pixel 9 "online"
        SPC Universal mount
        Motorola Edge 40 "offline"
        Sena SLR 3
        Sena 50 R

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        0
        • Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote last edited by
          #84

          The issue has been identified.
          Unfortunately the HERE SDK is the cause 😉
          They have fixed it in a recent update but that version contains another issue causing us definitely not to update just yet.

          Developers informed me that the blocking (other) issue is solved in their next update so hopefully it’s available soon 🙂

          pehaundefined 1 Reply Last reply
          3
          • Corjan Meijerinkundefined Corjan Meijerink

            The issue has been identified.
            Unfortunately the HERE SDK is the cause 😉
            They have fixed it in a recent update but that version contains another issue causing us definitely not to update just yet.

            Developers informed me that the blocking (other) issue is solved in their next update so hopefully it’s available soon 🙂

            pehaundefined Offline
            pehaundefined Offline
            peha
            wrote last edited by
            #85

            @Corjan-Meijerink Is there any timeline or estimate for when the spinning issue might be resolved-one week, one month, or another six months? (The initial problem description in this thread dates back to November 2025.) I understand it's supposedly a third-party problem, but it's still very annoying, and the lack of transparent communication doesn't help. Could you please share some insight into what a realistic expectation might be for this to be fixed for end users? Thank you!

            VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
            Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
            Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

            Corjan Meijerinkundefined 1 Reply Last reply
            0
            • pehaundefined peha

              @Corjan-Meijerink Is there any timeline or estimate for when the spinning issue might be resolved-one week, one month, or another six months? (The initial problem description in this thread dates back to November 2025.) I understand it's supposedly a third-party problem, but it's still very annoying, and the lack of transparent communication doesn't help. Could you please share some insight into what a realistic expectation might be for this to be fixed for end users? Thank you!

              Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote last edited by Corjan Meijerink
              #86

              @peha After my last statement I would not say there is a lack of transparency 🙂

              I also replied in the other thread, no need to ask twice.

              Edit: no hard feeling, I understand the frustration and I really want it solved too ❤

              pehaundefined 1 Reply Last reply
              1
              • Corjan Meijerinkundefined Corjan Meijerink

                @peha After my last statement I would not say there is a lack of transparency 🙂

                I also replied in the other thread, no need to ask twice.

                Edit: no hard feeling, I understand the frustration and I really want it solved too ❤

                pehaundefined Offline
                pehaundefined Offline
                peha
                wrote last edited by peha
                #87

                @Corjan-Meijerink Thanks for your reaction which I appreciate. I still don't find information regarding what a realistic timrline / expectation would be for the spinning issue to be fixed in the app. Maybe I'm just not looking in the right spots. I'll be going on a longer trip in 7 weeks with lots of navigating through unknown city routes with a lot of intersections, and I keep asking myself if it's a good idea to rely on MRA for that or whether I'd better use an alternative.

                Edit: Seeing your edit on your earlier reply just now - I also hope I don't come across as confrontational or provicative, which is not my intention 😸; there might be some nuance lost (not a native speaker, obviously).

                VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
                Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
                Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

                Corjan Meijerinkundefined 2 Replies Last reply
                0
                • pehaundefined peha

                  @Corjan-Meijerink Thanks for your reaction which I appreciate. I still don't find information regarding what a realistic timrline / expectation would be for the spinning issue to be fixed in the app. Maybe I'm just not looking in the right spots. I'll be going on a longer trip in 7 weeks with lots of navigating through unknown city routes with a lot of intersections, and I keep asking myself if it's a good idea to rely on MRA for that or whether I'd better use an alternative.

                  Edit: Seeing your edit on your earlier reply just now - I also hope I don't come across as confrontational or provicative, which is not my intention 😸; there might be some nuance lost (not a native speaker, obviously).

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #88

                  @peha I simply do not have it 😞
                  HERE has no timelines (just like us? 😆 ).

                  To quote their developer that I contacted personally (really rare I can actually do that): “Regarding the exact delivery date cannot comment right now, as every major version update goes through additional steps, which usually take more time.”

                  They released 4.25.5 and the fix I need is in their upcoming 4.26.0 update.

                  1 Reply Last reply
                  1
                  • pehaundefined peha

                    @Corjan-Meijerink Thanks for your reaction which I appreciate. I still don't find information regarding what a realistic timrline / expectation would be for the spinning issue to be fixed in the app. Maybe I'm just not looking in the right spots. I'll be going on a longer trip in 7 weeks with lots of navigating through unknown city routes with a lot of intersections, and I keep asking myself if it's a good idea to rely on MRA for that or whether I'd better use an alternative.

                    Edit: Seeing your edit on your earlier reply just now - I also hope I don't come across as confrontational or provicative, which is not my intention 😸; there might be some nuance lost (not a native speaker, obviously).

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote last edited by Corjan Meijerink
                    #89

                    @peha nice communicating through edits hahaha
                    All good! I always applaud criticism as long as it is relevant. I completely agree with you on the subject.

                    Hope it is resolved soon and definitely some language nuances can be lost in translation. You definitely are not being provocative but just looking for answers. That’s why I wanted to clarify I’m in no way frustrated about you asking again 🙂

                    Thanks for your input on this subject and your contributions!

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