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Route differences since new update!

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Nomko Nomdenundefined Nomko Nomden

    @stuart-marritt Do you have recalculation turned on?If so, please turn that off. That will prevent a lot of unwanted issue's as well.

    Secondly, can you post a link to that route? Maybe we can see something you might overlooked.

    Cheers!

    stuart marrittundefined Online
    stuart marrittundefined Online
    stuart marritt
    wrote last edited by
    #3

    @Nomko-Nomden how will turning recalculation off help this situation?

    I thought recalculation was for if you go off route?

    Nomko Nomdenundefined 1 Reply Last reply
    1
    • stuart marrittundefined stuart marritt

      @Nomko-Nomden how will turning recalculation off help this situation?

      I thought recalculation was for if you go off route?

      Nomko Nomdenundefined Offline
      Nomko Nomdenundefined Offline
      Nomko Nomden
      wrote last edited by Nomko Nomden
      #4

      @stuart-marritt said in Route differences since new update!:

      @Nomko-Nomden how will turning recalculation off help this situation?

      I thought recalculation was for if you go off route?

      There's a lot of discussions about recalculation having it turned on or off. If you plotted a route and you want to stick with it, turn it off. Also if you used a minimum of waypoints to plot your route, turn it off.

      Recalculation is not as much for going off route, but as general a "automated" assistance to get to your destination as quick as possible. And with a short route if possible. It should take you to the nearest waypoint, but there is significant number of users who has been taken either to the starting point or to the end point skipping the rest of the route.

      I have the experience that have it turned off does a better job than have it turned on. Also, turning on recalculation consumes a lot of resources of your mobile phone making it freeze or have MRA crash (which is experienced by a lot users up till now).

      If you don't care about the plotted route and you want to deviate from the route, have it turned on.

      That's why i also asked you to provide a link to that route so we can check and provide you with a better solution.

      | MRA Gold Member | Routelab + HERE kaart | Garmin Zumo XT | BMW K1200GT | Kawasaki Z650 |

      stuart marrittundefined 1 Reply Last reply
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      • Nomko Nomdenundefined Nomko Nomden

        @stuart-marritt said in Route differences since new update!:

        @Nomko-Nomden how will turning recalculation off help this situation?

        I thought recalculation was for if you go off route?

        There's a lot of discussions about recalculation having it turned on or off. If you plotted a route and you want to stick with it, turn it off. Also if you used a minimum of waypoints to plot your route, turn it off.

        Recalculation is not as much for going off route, but as general a "automated" assistance to get to your destination as quick as possible. And with a short route if possible. It should take you to the nearest waypoint, but there is significant number of users who has been taken either to the starting point or to the end point skipping the rest of the route.

        I have the experience that have it turned off does a better job than have it turned on. Also, turning on recalculation consumes a lot of resources of your mobile phone making it freeze or have MRA crash (which is experienced by a lot users up till now).

        If you don't care about the plotted route and you want to deviate from the route, have it turned on.

        That's why i also asked you to provide a link to that route so we can check and provide you with a better solution.

        stuart marrittundefined Online
        stuart marrittundefined Online
        stuart marritt
        wrote last edited by
        #5

        @Nomko-Nomden I can't send a link as it was an A to B route and not a saved one unfortunately

        I have never experienced any issues with recalculations or freezing on mine though but I will give it a try and see how it goes

        1 Reply Last reply
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        • stuart marrittundefined stuart marritt

          I was out at the weekend and had no plan

          We popped for breakfast up the road then picked a place to go to and viewed the route before hitting navigate and thought thats not a bad route I will go for that.

          Here is the route
          Screenshot_20250629_105851.jpg

          Upon selecting the route it now gives me two options for two different routes that are nowhere near the same as the one that I had decided to go for?

          See screenshots

          Screenshot_20250629_105915.jpg

          Screenshot_20250629_105920.jpg

          How come routes are so different? and why am I getting options instead of the route that I had already chose to ride?

          Is this a new bug since the update to the scenic route?

          Thanks
          Stu

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #6

          @stuart-marritt, my belief is that whenever you choose a direct route (straight line and not any of the curvy options) the route should load right away indeed, without the new suggestions. Usually though one of the suggestions (there may be up to three) will be quite similar, which is indeed not in your case. The origin of that is because the first one is calculated on the OSM map, the next one is calculated within the navigation module on the HERE map. This is a hard to understand situation that will be mitigated somewhere in the future.

          BTW: Obviously navigating with recalculation enabled is perfectly fine. I can understand it that some individuals rather want to have it disabled, but it is a bit pity that it gets advised all over the place.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          Corjan Meijerinkundefined 1 Reply Last reply
          2
          • Con Hennekensundefined Con Hennekens

            @stuart-marritt, my belief is that whenever you choose a direct route (straight line and not any of the curvy options) the route should load right away indeed, without the new suggestions. Usually though one of the suggestions (there may be up to three) will be quite similar, which is indeed not in your case. The origin of that is because the first one is calculated on the OSM map, the next one is calculated within the navigation module on the HERE map. This is a hard to understand situation that will be mitigated somewhere in the future.

            BTW: Obviously navigating with recalculation enabled is perfectly fine. I can understand it that some individuals rather want to have it disabled, but it is a bit pity that it gets advised all over the place.

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote last edited by
            #7

            @Con-Hennekens said in Route differences since new update!:

            The origin of that is because the first one is calculated on the OSM map

            Nopes! Fastest route is always calculated by HERE. The route options displayed before starting the navigation (where you see 2 options) should always show the generated route as first option.

            This can be explained by two scenarios: either a mismatch between some HERE services due to traffic or something like that. You having enabled offline navigation.

            @Nomko-Nomden I respect your choice to disable recalculations but that is not relevant at all. We generally recommend it being turned on. I would appreciate you not pushing this setting on other users especially when unrelated 🙂

            Con Hennekensundefined 1 Reply Last reply
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            • stuart marrittundefined Online
              stuart marrittundefined Online
              stuart marritt
              wrote last edited by
              #8

              I have have offline maps downloaded but try not to use them if at all possible

              If I have a signal I am always using online maps

              Con Hennekensundefined 1 Reply Last reply
              0
              • Corjan Meijerinkundefined Corjan Meijerink

                @Con-Hennekens said in Route differences since new update!:

                The origin of that is because the first one is calculated on the OSM map

                Nopes! Fastest route is always calculated by HERE. The route options displayed before starting the navigation (where you see 2 options) should always show the generated route as first option.

                This can be explained by two scenarios: either a mismatch between some HERE services due to traffic or something like that. You having enabled offline navigation.

                @Nomko-Nomden I respect your choice to disable recalculations but that is not relevant at all. We generally recommend it being turned on. I would appreciate you not pushing this setting on other users especially when unrelated 🙂

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote last edited by
                #9

                @Corjan-Meijerink said in Route differences since new update!:

                Nopes! Fastest route is always calculated by HERE.

                Okay! So calculated by HERE, presented on a OSM map?
                I stand corrected 😉

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                1 Reply Last reply
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                • stuart marrittundefined stuart marritt

                  I have have offline maps downloaded but try not to use them if at all possible

                  If I have a signal I am always using online maps

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote last edited by
                  #10

                  @stuart-marritt said in Route differences since new update!:

                  If I have a signal I am always using online maps

                  If you have offline maps, they will be used whether you have signal or not.
                  It is only the calculation of routes that is done online, if you did not enable offline routing explicitly.
                  Why would you not want to use offline maps If you have them?

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                  1 Reply Last reply
                  1
                  • stuart marrittundefined stuart marritt

                    I was out at the weekend and had no plan

                    We popped for breakfast up the road then picked a place to go to and viewed the route before hitting navigate and thought thats not a bad route I will go for that.

                    Here is the route
                    Screenshot_20250629_105851.jpg

                    Upon selecting the route it now gives me two options for two different routes that are nowhere near the same as the one that I had decided to go for?

                    See screenshots

                    Screenshot_20250629_105915.jpg

                    Screenshot_20250629_105920.jpg

                    How come routes are so different? and why am I getting options instead of the route that I had already chose to ride?

                    Is this a new bug since the update to the scenic route?

                    Thanks
                    Stu

                    Brian McGundefined Online
                    Brian McGundefined Online
                    Brian McG
                    wrote last edited by
                    #11

                    @stuart-marritt trying to simulate/re-create your route/situation I get the following
                    3be7ec7e-834f-483f-a5fa-7ced3aabbd7d-image.png
                    so I am seeing all 3 of your options
                    with the choice to choose routes of 55minutes (your prefered route) & 2 others of 1 hour each

                    to me appears for some reason you dont get to see or select all the options, yur choice is presented in a different manner/format
                    what device are you using to navigate & what version of mra do you have?

                    BlackView BV7100, Android 12, Offline mode with Offline Maps

                    stuart marrittundefined 1 Reply Last reply
                    0
                    • Brian McGundefined Brian McG

                      @stuart-marritt trying to simulate/re-create your route/situation I get the following
                      3be7ec7e-834f-483f-a5fa-7ced3aabbd7d-image.png
                      so I am seeing all 3 of your options
                      with the choice to choose routes of 55minutes (your prefered route) & 2 others of 1 hour each

                      to me appears for some reason you dont get to see or select all the options, yur choice is presented in a different manner/format
                      what device are you using to navigate & what version of mra do you have?

                      stuart marrittundefined Online
                      stuart marrittundefined Online
                      stuart marritt
                      wrote last edited by
                      #12

                      @Brian-McG

                      That's what I would expect but as per the screen shot it's not what I got!

                      I am using a Samsung s20 fe and I always have the latest version installed

                      I always check the night before for any updates

                      Brian McGundefined 1 Reply Last reply
                      0
                      • stuart marrittundefined stuart marritt

                        @Brian-McG

                        That's what I would expect but as per the screen shot it's not what I got!

                        I am using a Samsung s20 fe and I always have the latest version installed

                        I always check the night before for any updates

                        Brian McGundefined Online
                        Brian McGundefined Online
                        Brian McG
                        wrote last edited by
                        #13

                        Hi @stuart-marritt
                        if you now just choose an arbitary destination 30-40 miles from your current location & start navigating the route, what do your options look like, can you screenshot the choices given?

                        BlackView BV7100, Android 12, Offline mode with Offline Maps

                        1 Reply Last reply
                        0
                        • stuart marrittundefined Online
                          stuart marrittundefined Online
                          stuart marritt
                          wrote last edited by
                          #14

                          I have just picked the same end point as I had the issue on but I am at my home so is a different start location but it now gives me 3 routes

                          Screenshot_20250704_165508.jpg

                          1 Reply Last reply
                          0
                          • Brian McGundefined Online
                            Brian McGundefined Online
                            Brian McG
                            wrote last edited by
                            #15

                            in original screenshots it looked like your phone was in landscape mode
                            latest is in portrait mode
                            it is a longshot but somehow somwhere it looks like the original graphic choice screen had a glitch/error & only showed the 2 choices & not your optimal first choice

                            BlackView BV7100, Android 12, Offline mode with Offline Maps

                            stuart marrittundefined 1 Reply Last reply
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                            • Brian McGundefined Brian McG

                              in original screenshots it looked like your phone was in landscape mode
                              latest is in portrait mode
                              it is a longshot but somehow somwhere it looks like the original graphic choice screen had a glitch/error & only showed the 2 choices & not your optimal first choice

                              stuart marrittundefined Online
                              stuart marrittundefined Online
                              stuart marritt
                              wrote last edited by
                              #16

                              @Brian-McG for reference here is the same in landscape

                              Although I took the original in landscape it was doing the same in portrait too.

                              757fe8db-a6ea-4427-86be-5c3415c267a1-1_all_18342.jpg

                              1 Reply Last reply
                              0
                              • Brian McGundefined Online
                                Brian McGundefined Online
                                Brian McG
                                wrote last edited by Brian McG
                                #17

                                sorry I have no idea how the choice screen can glitch to show only 2 options instead of 3
                                I will leave that question/answer to someone with a bit more knowledge
                                best of luck

                                BlackView BV7100, Android 12, Offline mode with Offline Maps

                                1 Reply Last reply
                                1
                                • Corjan Meijerinkundefined Offline
                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerink
                                  Developer
                                  wrote last edited by
                                  #18

                                  Works as expected so to see.
                                  My reasoning before would be correct then it being a one time thing due to a mistiming at HERE calculations.

                                  The orientation has no effect, reloading does as it will recalculate yielding 1, 2 or 3 routes again based on the moment. Usually quite consistent.

                                  stuart marrittundefined 1 Reply Last reply
                                  1
                                  • Corjan Meijerinkundefined Corjan Meijerink

                                    Works as expected so to see.
                                    My reasoning before would be correct then it being a one time thing due to a mistiming at HERE calculations.

                                    The orientation has no effect, reloading does as it will recalculate yielding 1, 2 or 3 routes again based on the moment. Usually quite consistent.

                                    stuart marrittundefined Online
                                    stuart marrittundefined Online
                                    stuart marritt
                                    wrote last edited by
                                    #19

                                    @Corjan-Meijerink Yes looks as though it was a one time thing!

                                    I will keep an eye on it and report back if it happens again

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