Route unexpectedly on toll roads

[Rajp]

Hi, I’m planning a route with avoid toll roads set, however MRA is still routing me onto the express way which is a toll road? Screenshot attached. Note: there are no way points or shaping points on the express way forcing that route.

[Nomko Nomden]

@Rajp What's the route doing further down the route? Does it go back to your originall route?

Can you post the link of that route so we can see whats going on? Make sure to set the route to public.

[Rajp]

@Nomko-Nomden I've made it public: https://www.myrouteapp.com/en/social/route/10733492?mode=share

[Marinus van Deudekom]

@Rajp Hi
I've looked at your route
I think I've found what's wrong.
You chose the Bike profile and in that profiles some features don't work.
I changed you route to car profile and there it was, didn't take the tollroad anymore
Free tip
You might want to add some extra shaping point to a route that long. More than 600km of 400 mls wiht only 13 shapingpoints is asking for trouble. Unless you don't mind the app calculating the route with those 13 point
Have fun

[Rajp]

That’s a bit disconcerting, is there a published list of features not supported by the bike profile?

[Stanisław]

@Rajp In general this avoid toll roads option does work with motorcycle profile, I have never had any problem with it. Maybe there is some problem with this info on the map.

[Marinus van Deudekom]

@Rajp that’s why I never use the bike profile. As far as I’M Concerned the little advantages of using the bike profile do not add up for the things that are not possible. That by the way is choice of Here not by MRA. So for ME it has little or no use and I’m staying with the car profile.
As a RouteXpert for us it’s mandatory so everyone can use our routes

[Leike Lodiers]

@Rajp some extra shaping points on the expressway will help you with that problem.

[Tony 13]

I thought once a route was created you could not change its profile?
I have a lot of "motorcycle" routes and would prefer to change dome of them to "car"

[Leike Lodiers]

@Tony-13 Open route and on the leftside select the hamburger menu

[Tony 13]

that's easy

[Con Hennekens]

@Rajp said in Route unexpectedly on toll roads:

That’s a bit disconcerting, is there a published list of features not supported by the bike profile?

Only thing is that there is no "shortest route" optimization for the motorbike profile. Can it be that the toll on that road is not applicable to motorbikes? or at least HERE THINKS it is? I cannot find that location in your route, so I cannot check. You could place a waypoint just before when this happens and tell us its number.

[Rajp]

@Con-Hennekens I've added shaping point 2, just after this you can see the route (black line) switching lanes to the express lane - and it's not free for motorcycles

[Rajp]

@Con-Hennekens Interestingly I created a copy of the route, and changed the navigation type to Car, and in that route it does NOT take me onto the express lane.

https://www.myrouteapp.com/en/social/route/10841161?mode=share

So perhaps Car is the best option to use for all route planning

[Con Hennekens]

@Rajp, I can't really find a clue. https://mapcreator.here.com/navlink:989811321/?l=32.9299,-117.1133,18,autoselect does not seem to reveal toll information. And the website about this road is seemingly blocked for foreigners wanting to plan a USA trip.

[Rajp]

@Con-Hennekens you probably have to pay import tariffs to view that site as a foreigner

[Con Hennekens]

@Rajp, exactly my point

[Corjan Meijerink]

It is absolutely not true that the motorcycle is unstable as said by @Marinus-van-Deudekom.

The only difference is that motorcycle has no shortest route option due to limitations at HERE. If a motorcycle takes a toll road where not expected (and allowed) this is just a mapping error which can be reported here: https://mapfeedback.here.com/#/report

[Marinus van Deudekom]

@Corjan-Meijerink Sorry Corjan
I did not state that the bike profile is unstable.
in this case the difference between the bike and car profile results in the routing by tollway. if you choose the car profile the route goes as wanted, in this case

[Herko ter Horst]

Just to make sure people aren't talking about different things:

Are we talking about the 'bicycle' or the 'motorcycle' profile?

Both could be referred to as 'bike', depending on where you're from.