Shared route not loading
-
!Hi, my friend is sharing my routes and it has worked fine but now he gets the message "could not calculate route". I'm using the same route with no issues . He's reinstalled the app but no joy. Any ideas?
-
@Nigel-Ralphson, Try to add some more detail to your questions. Preferably screenshots, link to the route, settings of the app etc.
Usually when the app can't calculate a route, it is because:
- one of the waypoints is placed on a location that is unreachable, which is not the case here because on your phone it seems to be no problem.
- not all needed map regions are available offline, while his phone is on offline navigation mode. You would however receive a question to online.
I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
I am just an enthusiastic user, and hope you will be one too!Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
-
@Con-Hennekens Hi, this is the route
View 'Herisson - Kaiserslautern' in MyRoute-app! https://www.myrouteapp.com/route/open/9057140
Hes tried other routes and they dont work. Hes online so thats not the issue.
I cant add screenshots from my mobile as when i click it i just get this......
-
@Nigel-Ralphson, In online mode I can start that route just fine. In offline mode I get an error saying the route cannot be calculated with the ofline maps. That is despite me having the maps foor Belgium, Luxemburg and Germany all 100%. Your route is almost touching the French border, maybe that is a thing? In combination with a bad internet reception?
Besides that, I see a lot of waypoints being far off the road, they could be placed a bit more acurate.
That route is really beautiful! I have been to Bouillon recently, and also to Diekirch. Really nice!
I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
I am just an enthusiastic user, and hope you will be one too!Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
-
@Nigel-Ralphson The route has been planned on the OpenStreetMap. The App uses the HERE map so better if you plan on the HERE map.
-
@Con-Hennekens Hi Con
thanks for your patience and approval of my route.
I got him to create his own short route and it stated "could not calculate route" even though he is online and in any case has downloaded the countries for offline.
