MRA Community Forum

    • Login
    • Search
    • Categories
    • Awards
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Support

    Routeplanner in mobile... Knows not your location?

    General Discussion
    3
    11
    472
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Tim  Thompson
      Tim Thompson last edited by

      It seems that Routeplanner in mobile (Android) doesn't know your location. You open it up an tell it to create a new route, and it centers you in the ocean somewhere (in this case off the coast of Africa). The tools on the left seem to have a button that might appear to take you to your current location...

      Screenshot_20220902-101447-arrow.png

      ... but the button seems to do nothing.

      Might be handy to be able to create a route with a starting point at your current location. Sure you can tell it to find an address. But, if you are out and about you may not know what that is.

      Have I missed something?

      Steve Lynch 1 Reply Last reply Reply Quote 0
      • Steve Lynch
        Steve Lynch @Tim Thompson last edited by

        @Tim-Thompson

        I think that somehow MyRoute-app doesn't have permissions to see your location.
        It works fine for me on Android

        You don’t stop riding when you get old, you get old when you stop riding.

        Tim  Thompson 1 Reply Last reply Reply Quote 0
        • Tim  Thompson
          Tim Thompson @Steve Lynch last edited by

          @Steve-Lynch said in Routeplanner in mobile... Knows not your location?:

          @Tim-Thompson

          I think that somehow MyRoute-app doesn't have permissions to see your location.
          It works fine for me on Android

          Yes. It works if you load MRA Routeplanner from a browser. The browser has location permissions. However, opening Route Lab/Routes from within MRA Mobile, you end up finding yourself in the ocean off the west coast of Africa. MRA Mobile itself has location permissions and when you open it, you are shown your location. I don't know what browser (internal?) is being spawned when you go in Route Lob/Routes from within MRA Mobile, nor do I see how to give it permissions.

          What am I missing?

          Steve Lynch 1 Reply Last reply Reply Quote 0
          • Steve Lynch
            Steve Lynch @Tim Thompson last edited by

            @Tim-Thompson

            MyRoute-App Mobile location permissions are shown below.
            Screenshot_20220902-175107.jpg

            You don’t stop riding when you get old, you get old when you stop riding.

            Tim  Thompson 1 Reply Last reply Reply Quote 0
            • Tim  Thompson
              Tim Thompson @Steve Lynch last edited by

              @Steve-Lynch said in Routeplanner in mobile... Knows not your location?:

              @Tim-Thompson

              MyRoute-App Mobile location permissions are shown below.
              Screenshot_20220902-175107.jpg

              Yes. I'm aware. This is what I see when I go into them...

              f301cb9c-9e27-4d90-85be-a36f7c4d92a6-image.png

              ec0957fb-a459-4564-96d5-588913e94aed-image.png

              Both MRA Mobile and Navigation have permissions. So do the browsers. The browsers can only be set to "Allow only while using the app". Navigation is set to "Allow all the time". I've tried MRA Mobile set to both "Allow only while using the app" and "Allow all the time". Made no difference.

              1 Reply Last reply Reply Quote 0
              • Corjan Meijerink
                Corjan Meijerink administrator last edited by

                @Tim-Thompson I’ll check what’s up here next week. Don’t know if it’s a bug, missing feature or a permission problem on your phone.

                1 Reply Last reply Reply Quote 0
                • Corjan Meijerink
                  Corjan Meijerink administrator last edited by

                  I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                  There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                  @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                  Tim  Thompson 1 Reply Last reply Reply Quote 0
                  • Tim  Thompson
                    Tim Thompson @Corjan Meijerink last edited by

                    @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                    I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                    There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                    @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                    Will do. Thanks.

                    Corjan Meijerink 1 Reply Last reply Reply Quote 0
                    • Corjan Meijerink
                      Corjan Meijerink administrator @Tim Thompson last edited by

                      @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                      The update released today addressed this issue too

                      Tim  Thompson 1 Reply Last reply Reply Quote 1
                      • Tim  Thompson
                        Tim Thompson @Corjan Meijerink last edited by

                        @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                        @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                        The update released today addressed this issue too

                        I tried it out this morning. Problem appears to be solved. Thanks.

                        Corjan Meijerink 1 Reply Last reply Reply Quote 0
                        • Corjan Meijerink
                          Corjan Meijerink administrator @Tim Thompson last edited by

                          @Tim-Thompson Excellent 🙂

                          1 Reply Last reply Reply Quote 0
                          • 1 / 1
                          • First post
                            Last post
                          ACTIVE USERS
                          POPULAR TOPICS
                          • Turn by Turn directions

                          • myroute web bug report

                          • Web Planner Overhaul?

                          MY GROUPS