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  3. Routeplanner in mobile... Knows not your location?

Routeplanner in mobile... Knows not your location?

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  • Tim  Thompsonundefined Tim Thompson

    It seems that Routeplanner in mobile (Android) doesn't know your location. You open it up an tell it to create a new route, and it centers you in the ocean somewhere (in this case off the coast of Africa). The tools on the left seem to have a button that might appear to take you to your current location...

    Screenshot_20220902-101447-arrow.png

    ... but the button seems to do nothing.

    Might be handy to be able to create a route with a starting point at your current location. Sure you can tell it to find an address. But, if you are out and about you may not know what that is.

    Have I missed something?

    Steve Lynchundefined Offline
    Steve Lynchundefined Offline
    Steve Lynch
    Valued contributor
    wrote on last edited by
    #2

    @Tim-Thompson

    I think that somehow MyRoute-app doesn't have permissions to see your location.
    It works fine for me on Android

    You don’t stop riding when you get old, you get old when you stop riding.

    Tim  Thompsonundefined 1 Reply Last reply
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    • Steve Lynchundefined Steve Lynch

      @Tim-Thompson

      I think that somehow MyRoute-app doesn't have permissions to see your location.
      It works fine for me on Android

      Tim  Thompsonundefined Offline
      Tim  Thompsonundefined Offline
      Tim Thompson
      wrote on last edited by
      #3

      @Steve-Lynch said in Routeplanner in mobile... Knows not your location?:

      @Tim-Thompson

      I think that somehow MyRoute-app doesn't have permissions to see your location.
      It works fine for me on Android

      Yes. It works if you load MRA Routeplanner from a browser. The browser has location permissions. However, opening Route Lab/Routes from within MRA Mobile, you end up finding yourself in the ocean off the west coast of Africa. MRA Mobile itself has location permissions and when you open it, you are shown your location. I don't know what browser (internal?) is being spawned when you go in Route Lob/Routes from within MRA Mobile, nor do I see how to give it permissions.

      What am I missing?

      Steve Lynchundefined 1 Reply Last reply
      0
      • Tim  Thompsonundefined Tim Thompson

        @Steve-Lynch said in Routeplanner in mobile... Knows not your location?:

        @Tim-Thompson

        I think that somehow MyRoute-app doesn't have permissions to see your location.
        It works fine for me on Android

        Yes. It works if you load MRA Routeplanner from a browser. The browser has location permissions. However, opening Route Lab/Routes from within MRA Mobile, you end up finding yourself in the ocean off the west coast of Africa. MRA Mobile itself has location permissions and when you open it, you are shown your location. I don't know what browser (internal?) is being spawned when you go in Route Lob/Routes from within MRA Mobile, nor do I see how to give it permissions.

        What am I missing?

        Steve Lynchundefined Offline
        Steve Lynchundefined Offline
        Steve Lynch
        Valued contributor
        wrote on last edited by
        #4

        @Tim-Thompson

        MyRoute-App Mobile location permissions are shown below.
        Screenshot_20220902-175107.jpg

        You don’t stop riding when you get old, you get old when you stop riding.

        Tim  Thompsonundefined 1 Reply Last reply
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        • Steve Lynchundefined Steve Lynch

          @Tim-Thompson

          MyRoute-App Mobile location permissions are shown below.
          Screenshot_20220902-175107.jpg

          Tim  Thompsonundefined Offline
          Tim  Thompsonundefined Offline
          Tim Thompson
          wrote on last edited by
          #5

          @Steve-Lynch said in Routeplanner in mobile... Knows not your location?:

          @Tim-Thompson

          MyRoute-App Mobile location permissions are shown below.
          Screenshot_20220902-175107.jpg

          Yes. I'm aware. This is what I see when I go into them...

          f301cb9c-9e27-4d90-85be-a36f7c4d92a6-image.png

          ec0957fb-a459-4564-96d5-588913e94aed-image.png

          Both MRA Mobile and Navigation have permissions. So do the browsers. The browsers can only be set to "Allow only while using the app". Navigation is set to "Allow all the time". I've tried MRA Mobile set to both "Allow only while using the app" and "Allow all the time". Made no difference.

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          • Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote on last edited by
            #6

            @Tim-Thompson I’ll check what’s up here next week. Don’t know if it’s a bug, missing feature or a permission problem on your phone.

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #7

              I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

              There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

              @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

              Tim  Thompsonundefined 1 Reply Last reply
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              • Corjan Meijerinkundefined Corjan Meijerink

                I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                Tim  Thompsonundefined Offline
                Tim  Thompsonundefined Offline
                Tim Thompson
                wrote on last edited by
                #8

                @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                Will do. Thanks.

                Corjan Meijerinkundefined 1 Reply Last reply
                0
                • Tim  Thompsonundefined Tim Thompson

                  @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                  I investigated the issue today. If you have permanently denied your location permissions, that's that. You indicated that is not the case so I continued the search.

                  There indeed was a minor issue for some Android devices that would cause this issue. I think the issue is fixed now and have included this in the update for next week (3.2.1) about you will hear more later.

                  @Steve-Lynch Indicated he had no issues on his Android device but you did so that already makes this issue somewhat more complicated. It is not consistent across all Android devices. @Tim-Thompson Please let me know if the update next week resolved your problem.

                  Will do. Thanks.

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #9

                  @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                  The update released today addressed this issue too

                  Tim  Thompsonundefined 1 Reply Last reply
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                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                    The update released today addressed this issue too

                    Tim  Thompsonundefined Offline
                    Tim  Thompsonundefined Offline
                    Tim Thompson
                    wrote on last edited by
                    #10

                    @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                    @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                    The update released today addressed this issue too

                    I tried it out this morning. Problem appears to be solved. Thanks.

                    Corjan Meijerinkundefined 1 Reply Last reply
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                    • Tim  Thompsonundefined Tim Thompson

                      @Corjan-Meijerink said in Routeplanner in mobile... Knows not your location?:

                      @Tim-Thompson Check this out! https://forum.myrouteapp.com/topic/2575/new-mra-mobile-update-3-2-1

                      The update released today addressed this issue too

                      I tried it out this morning. Problem appears to be solved. Thanks.

                      Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #11

                      @Tim-Thompson Excellent 🙂

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